Management of social isolation and loneliness in Parkinson’s disease: Design principles

2023 | International Conference on Information Systems | Citations: 0

Authors: Thangavel, Gomathi; Memedi, Mevludin; Moll, Jonas; Hedström, Karin

Abstract: Persons with Parkinson's disease (PwPs) may have difficulty participating in so ... Expand

Abstract: Persons with Parkinson's disease (PwPs) may have difficulty participating in social activities due to motor and non-motor symptoms that may lead to social isolation and loneliness. This paper addresses how to manage social isolation and loneliness among PwPs using digital solutions. Information and Communication Technologies (ICT) have the potential to address social isolation and loneliness, but there are no current solutions that specifically target these issues among PwPs. In this paper, we present an ongoing project based on design science research (DSR) combined with a user-centered approach to identify challenges, requirements, and design objectives. The empirical work includes data from interviews and focus groups with PwPs and healthcare professionals. Based on the empirical material, we formulated design principles on identified challenges and requirements, which were instantiated into a high-fidelity prototype. This initial cycle serves as a foundation for ongoing improvements and evaluations in a continuous DSR process. Collapse

Topics: information system use usability user experience Facebook digital media

Methods: design principle design artifact qualitative interview design science group interview

A Framework of Design Method Corroboration

2023 | HICSS | Citations: 0

Authors: Thoring, Katja; Mueller, Roland M.; Lecuna, Alejandro; Badke-Schaub, Petra

Abstract: Practitioners design artifacts of different kinds. Researchers and practitioners ... Expand

Abstract: Practitioners design artifacts of different kinds. Researchers and practitioners both create methods for designing such artifacts. The question arises whether those methods are actually valid and useful. In this conceptual paper, we argue that there is a need for “method corroboration”—the deliberate and reflected use and possible validation of a design method. We present a literature review of method corroboration in the IS and more specifically in the DSR literature. The findings are summarized as a conceptual model outlining eight strategies of method use, which are then condensed into a 2-by-2 framework of method corroboration. The results of this paper present insight into the current state of method corroboration in the DSR field and provide guidance for working with design methods in research and practice. Collapse

Topics: IS discipline crowdsourcing citizen science search engine IT development project

Methods: design methodology literature study conceptual modelling theory development experiment

Design process knowledge for crisis-driven information systems solutions: Insights on building digital resilience from an action design research study

2023 | Information Systems Journal | Citations: 0

Authors: Tim, Yenni; Chiew, Thiam Kian; Lim, Hooi Min; Teo, Chin Hai; Ng, Chirk Jenn

Abstract: As global disruptions escalate, digital resilience (DR)—the capacity to anticipa ... Expand

Abstract: As global disruptions escalate, digital resilience (DR)—the capacity to anticipate, absorb, and adapt to external shocks by leveraging Information Systems (IS)—has become crucial for individuals and organisations confronting and managing unprecedented crises. This research advances understanding on how to develop DR, drawing on insights from an Action Design Research (ADR) study conducted during the COVID-19 pandemic. Our research explores a particular facet of DR: the capacity to manage exogenous shocks through the design of new IS solutions. We introduce the ADAPT framework, comprising five key enablers—Agility, Designation, Alignment, Participation, and Trust—recommended to support design teams developing IS solutions during and for crises. Our ADR project, which resulted in the creation of a telemonitoring system used by over 115 frontline healthcare workers to monitor the symptoms of more than 1000 COVID-19 patients, demonstrates the instrumental role these five enablers play in supporting a crisis-propelled IS design process that is urgent, resource-limited, and multi-partite. By presenting new design process knowledge and practical recommendations that guide crisis-driven IS design, we aim to equip design teams with the understanding they need to effectively navigate similar challenges in the future. We also hope to inspire and support IS researchers to apply their expertise in the design, deployment, and use of IS solutions to contribute to crisis-driven design endeavours that tackle the pressing and urgent challenges of our time. Collapse

Topics: systems design digital dashboard pandemic participatory design Telegram

Methods: design process design artifact design science chatbot expert panel

Theories: boundary objects theory lemon market theory

Digital Resilience: A Conceptual Framework for Information Systems Research

2023 | Journal of the Association for Information Systems | Citations: 0

Authors: Tim, Yenni; Leidner, Dorothy

Abstract: In this editorial, we explore the role of IS in shaping the capacity to recover ... Expand

Abstract: In this editorial, we explore the role of IS in shaping the capacity to recover from exogenous shocks. Based on a synthesis of existing literature, we discuss the interplay between IS and resilience, as examined by various streams of research, and consolidate these insights under the banner of "digital resilience." Our exploration culminates in a new conceptual framework of digital resilience from which we formulate avenues for future research. Through this work, we aim to encourage and support further research and practical strategies focused on digital resilience, ultimately strengthening our collective capacity to navigate the diverse disruptions of our shared future.Yenni Tim is a senior lecturer in the School of Information Systems and Technology Management (SISTM), University of New South Wales (UNSW) Business School, Australia. Her research program addresses practical challenges at the intersection of digital capacity and societal resilience, using qualitative and design research methodologies. Yenni currently serves as a managing editor for Collapse

Topics: information system use innovation management systems design value creation IS management

Methods: synthesis literature study

Cost-based analysis of the impact of data completeness and representational consistency

2023 | Decision Support Systems | Citations: 0

Authors: Timmerman, Yoram; Nasfi, Rihem; De Tré, Guy; Pattyn, Filip; Bronselaer, Antoon

Abstract: Data quality is an important topic for businesses and therefore requires appropr ... Expand

Abstract: Data quality is an important topic for businesses and therefore requires appropriate analysis tools. Although several rule-based systems exist today for quality measurement, their results do not always reflect the real impact of quality issues on practical data usability and are therefore not well-suited to base economic decisions on. This work practically implements and evaluates an alternative, cost-based approach for data quality analysis starting from a ‘fitness for use’-perspective. The practical impact of completeness and representational consistency of data stored in an integrated relational database is investigated in an experiment with 218 volunteers. Two alternative versions of this database are then prepared by manually improving their data quality. Participants are randomly assigned to one of three databases and are given a set of questions to resolve by means of SQL. As questions are resolved, we measure several cost-based indicators such as ability to solve, time to solve and number of attempts. Results indicate that the impact of data quality issues can differ significantly from what would be expected when using rule-based measurement. Effects range from almost no impact to a 65% reduction in time needed to solve tasks. Effect sizes up to 0.43 using one-way ANCOVA tests are observed. Collapse

Topics: database system data quality structured query language usability missing data

Methods: experiment analysis of covariance binomial logistic regression path analysis moderation analysis

Designing Extended Zero Trust Maturity Model – From Technical to Socio-Technical

2023 | International Conference on Information Systems | Citations: 0

Authors: Tokerud, Simen; Jansen, Jarand; Niemimaa, Marko; Järveläinen, Jonna

Abstract: Recent successful cybersecurity attacks have exploited trust to compromise orga ... Expand

Abstract: Recent successful cybersecurity attacks have exploited trust to compromise organizational information systems. Scholars and practitioners agree that the issue originates from the organizational perimeter security approach, within which perimeter trust is assumed. To improve the situation, building security principles on the idea that trust is not inherent but earned has been proposed, coined as Zero Trust. However, the current discussions spearheaded by technology-minded practitioners have focused mostly on trust at the network security and architecture levels, largely omitting the organizational aspects of security. To address this gap, we build on socio-technical approach and maturity models to develop a novel artifact with security experts, addressing the need for organizational Zero Trust through the Extended Zero Trust Maturity Model. Our research contributes to discussions on holistic information security management by extending the principles of Zero Trust from technical into socio-technical approach and responds to calls to reconsider foundational assumptions of IS security. Collapse

Topics: data security information security management IT security spreadsheet phishing

Methods: maturity model design science qualitative interview literature study case study

Designing Pedagogical Conversational Agents for Achieving Common Ground

2023 | DESRIST | Citations: 0

Authors: Tolzin, Antonia; Körner, Anita; Dickhaut, Ernestine; Janson, Andreas; Rummer, Ralf; Leimeister, Jan Marco

Abstract: As educational organizations face difficulties in providing personalized learnin ... Expand

Abstract: As educational organizations face difficulties in providing personalized learning material or individual learning support., pedagogical conversational agents (PCAs) promise individualized learning for students. However, the problem of conversational breakdowns of PCAs and consequently poor learning outcomes still exist. Hence, effective and grounded communication between learners and PCAs is fundamental to improving learning processes and outcomes. As understanding each other and the conversational grounding is crucial for conversations between humans and PCAs, we propose common ground theory as a foundation for designing a PCA. Conducting a design science research project, we propose theory-motivated design principles and instantiate them in a PCA. We evaluate the utility of the artifact with an experimental study in higher education to inform the subsequent design iterations. We contribute design knowledge on conversational agents in learning settings, enabling researchers and practitioners to develop PCAs based on common ground research in education and providing avenues for future research. Thereby, we can secure further understanding of learning processes based on grounding communication. Collapse

Topics: Google+ mobile application user requirement

Methods: data transformation principal component analysis design artifact design science design principle

Theories: theory of shared mental models

Rethinking online friction in the information society

2023 | Journal of Information Technology | Citations: 0

Authors: Tomalin, Marcus

Abstract: A recurrent mantra of the technology industry is that all forms of ?friction? sh ... Expand

Abstract: A recurrent mantra of the technology industry is that all forms of ?friction? should be eliminated from online interactions (especially commercial transactions). In this context, ?friction? refers to any unnecessary retardation of a process or activity that delays the user accomplishing a desired action. This broad category can therefore include online adverts that link to the wrong webpages, pop-up windows that block access to content or delays in the physical delivery of an ordered item. Although visions of a frictionless future have been common since at least 1995 (the year Bill Gates popularised the phrase ?friction-free capitalism?), the basic notion has remained unhelpfully vague. Accordingly, this article focuses specifically on the phenomenon of online friction (i.e. ?e-friction?) and elaborates a typology of the main subtypes. An analytical framework of this kind makes it much easier to compare and contrast distinct kinds of e-friction, recognising that important differences distinguish those that are ?elective?, ?non-elective?, ?impeding?, ?distracting? and so on. Having sketched a preliminary typology, the article reflects upon the ethical implications of the distinct varieties, and concludes by suggesting that there are several reasons why an entirely (e-)frictionless future is a profoundly disturbing one. Collapse

Topics: web page Facebook advertising management knowledge representation website

Methods: ontological modelling

Theories: transaction cost economics

Role of Data in the Building of Legitimacy for Green Bonds — Capturing, Contextualizing, and Communicating

2023 | HICSS | Citations: 0

Authors: Tona, Olgerta; Zhang, Yixin; Asatiani, Aleksandre; Lindman, Juho

Abstract: Green bond markets promise to fight climate change by encouraging green investme ... Expand

Abstract: Green bond markets promise to fight climate change by encouraging green investments. Yet, the real-world complexity of quantifying the green impact of sustainable initiatives might be exploited for greenwashing, thus threatening the entire market's credibility. Advances in business analytics research and practice hold the potential to untangle this complexity. This study aims to explore how one can engage with data to build the legitimacy of green bonds. In particular, we detail data-related needs, requirements, and challenges that are critical to take into account for designing relevant and effective information system artifacts that will support green bond markets. Through focus groups, interviews, and secondary data analysis, we identify capturing, contextualizing, and communicating green impact as core activities for bond issuers toward ensuring legitimacy for their green bonds. Based on these findings, we outline future research avenues and propose an initial set of research questions for the business analytics and, more broadly, information systems community. Collapse

Topics: analytical information system IS discipline

Methods: focus group group interview qualitative interview grounded theory qualitative coding

Addressing Organisational, Individual and Technological Aspects and Challenges in Information Security Management: Applying a framework for a case study

2023 | HICSS | Citations: 0

Authors: Topa, I.; Karyda, M.

Abstract: This study investigates information security management challenges in a large o ... Expand

Abstract: This study investigates information security management challenges in a large organisation. The aim of this study is to apply the Technological-Organisational-Individual (TOI) Framework in this organisation to determine to what extent current security management practices are informed by findings of relevant literature and standards on information security incorporated in the framework. The TOI framework is used to map factors influencing security behavior to current practices applied by the organisation and to analyse them. Conclusions suggest that some factors that play a critical role in information security management are not adequately covered. This study also aims to provide recommendations to security managers on how to address these factors to implement security management practices that can improve ISP compliance, and inform literature on any additional security management practices. Further, this study includes insights into how organisations may exploit key strengths in applying information security management to achieve good security behaviour among their employees and take an adaptive approach to changing conditions, such as teleworking. Collapse

Topics: pandemic IT security information security management security policy IT supported collaboration

Methods: qualitative interview