Unified Theory of Acceptance and Use of Technology (UTAUT) for Intelligent Process Automation

2023 | International Conference on Information Systems | Citations: 0

Authors: Mayr, Alexander; Stahmann, Philip; Nebel, Maximilian; Janiesch, Christian

Abstract: Intelligent process automation is a technological innovation that combines symb ... Expand

Abstract: Intelligent process automation is a technological innovation that combines symbolic automation tools with machine learning. Intelligent process automation can automate complex tasks that otherwise have to be performed by humans when symbolic automation is not powerful enough. Regardless of the high economic potential for companies, the adoption rate in practice is comparatively low. This could be due to the adoption behavior of the employees. In our work, we iteratively develop a Unified Theory of Acceptance and use of Technology (UTAUT) model for the adoption of intelligent process automation and evaluate it with an empirical study. With our research we want to empower designers to adapt the corresponding tools in the future to increase adoption. The study shows that, in addition to established factors for technology adoption, trust, transparency, and attitude towards technology are primary decision factors. Collapse

Topics: artificial intelligence technology adoption frequency of use privacy intelligent process automation

Methods: qualitative interview survey structured literature research partial least squares path modeling partial least squares regression

Theories: unified theory of acceptance and use of technology technology acceptance model social cognitive theory extended unified theory of acceptance and use of technology TAM2

A Characterization of the Totally Critical Raw Banzhaf Power Index on Dichotomous Voting Games with Several Levels of Approval in Input

2023 | Group Decision and Negotiation | Citations: 0

Authors: Mbama Engoulou, Bertrand; Wambo, Pierre; Diffo Lambo, Lawrence

Abstract: In this paper, we propose an axiomatization of the totally critical raw Banzhaf ... Expand

Abstract: In this paper, we propose an axiomatization of the totally critical raw Banzhaf index (TCRBI). In the literature, the TCRBI was introduced as a generalization of the Banzhaf power index on the class of yes–no voting games with several ordered levels of approval in input ((j, 2)-simple games). Its principal strength, compared to earlier generalizations of the Banzhaf power index, is the fact that it preserves the desirability relation regardless of the number of input levels of approval. Our main result is that, up to a multiplicative positive real number, the TCRBI is the only power index on the class of (j, 2)-simple games, satisfying the following set of axioms : Equal treatment, Positivity, Null Player, and Linear Transfer. Collapse

Topics: anonymity

Memoirs from Bukhalalire: a poetic inquiry into the lived experience of M-PESA mobile money usage in rural Kenya

2023 | European Journal of Information Systems | Citations: 0

Authors: McBride, Neil; Liyala, Samuel

Abstract: M-PESA is the world’s leading mobile money system which supports the person-to-p ... Expand

Abstract: M-PESA is the world’s leading mobile money system which supports the person-to-person transfer of money. While the institutional meaning of M-PESA concerning financial inclusion and market access is well documented, the meaning attached to M-PESA by users, particularly in rural communities, has received less attention. This study examines the meaning of M-PESA to the rural poor in villages in Busia County, Western Kenya using the approach of poetic inquiry in which the expressions of local people are rendered as poetry in order to draw out affective and lived experience. A reading of the poems of seven participants reveals the perception of M-PESA as a means of empowerment for women, alignment with their social identity and access to education. This contrasts sharply with the meaning of M-PESA as seen by commercial and non-commercial institutions which focuses on connecting the unbanked to formal banking systems and the exploitation of M-PESA as a primary revenue stream. The paper concludes by highlighting the need for regulation which is delicately balanced between independence from institutional control and the exposure of the rural poor to exploitation. Collapse

Topics: mobile payment mobile system social identity social media social network

Methods: qualitative interview field study focus group biometric measurement facial recognition system

Loot Boxes, Problem Gambling, and Problem Gaming: A Critical Review of the Emerging Literature

2023 | Communications of the Association for Information Systems | Citations: 0

Authors: McCaffrey, Matthew

Abstract: The literature studying video game loot boxes is young but growing quickly. Giv ... Expand

Abstract: The literature studying video game loot boxes is young but growing quickly. Given the rapid proliferation of loot box research and its developing influence in public policy, a stocktaking and critical reflection are in order. This paper reviews the emerging literature on loot boxes and problematic behaviors such as problem gambling and problem gaming and describes some challenges facing this research. The main problems involve (1) the availability of relevant and useful data, choice of research subjects, and difficulties of reliable and representative sampling; (2) the use of research tools and methods that fail to take account of the unique characteristics of loot boxes; and (3) neglect of the underlying economic significance of loot box engagement, a necessity for considering the true social impact and the policy implications of loot boxes. Together, these challenges show clearly that loot box research has a long way to go before it can be relied on for practical purposes. The paper concludes by outlining a positive research program with a view to informing policy. Collapse

Topics: loot box database system video game video game addiction information system use

Methods: experiment survey personal interview self reported survey qualitative interview

Control enactment in context: Understanding the interaction of controlee and controller perceptions in inter-organisational project teams

2023 | Information Systems Journal | Citations: 0

Authors: McCarthy, Stephen; O'Raghallaigh, Paidi; Li, Yuzhu; Adam, Frédéric

Abstract: Control is necessary for aligning the actions of management (i.e., controllers) ... Expand

Abstract: Control is necessary for aligning the actions of management (i.e., controllers) and subordinates (i.e., controlees) around common goals. The enactment of control often fails in practice; however, as controlee perceptions may not match those of controllers, leading to a myriad of possible outcomes. Through an interpretive case study of two inter-organisational IT projects, we reveal how controlees' appraisals and responses to controls are context-dependent and play out across multiple levels (e.g., personal, professional, project and organisational contexts). We build on a coping perspective of IS controls to theorise the ‘coping strategies’ that controlees pursued relevant to these contexts and the ‘coping routes’ followed when combining different consecutive coping strategies. We find the process need not end with the selection of a single strategy but can potentially continue as both the controller and controlees make ongoing readjustments. While Behavioural Control Theory traditionally assumes the presence of a single control hierarchy, interorganisational IT projects are multi-level entities that amalgamate different structures and cultures. Our study moves beyond the existing assumptions of Behavioural Control Theory to discuss how a controller's choice of activities shapes the salience of different contexts in controlee appraisals. Collapse

Topics: IT project interorganizational system organizational context electronic health systems development

Methods: case study theory development conceptual modelling qualitative interview theoretical contribution

Theories: control theory

Teaching Awareness of Ambiguity in Data

2023 | Communications of the Association for Information Systems | Citations: 0

Authors: McKinney, Earl; Shaffer, Rachel

Abstract: The widespread and growing use of analytics has highlighted the need for more d ... Expand

Abstract: The widespread and growing use of analytics has highlighted the need for more data savvy students. One recently identified aspect of data literacy is the awareness of ambiguity in data. This paper outlines a method and initial results for raising awareness of data ambiguity in a short, one lesson, active learning format suitable for business or computer science courses. The paper also includes a summary of prior research on ambiguity, data literacy taxonomies, implications, and suggestions for further research. Collapse

Topics: data literacy frequency of use

Methods: survey natural language processing experimental group survey design

A Self-Regulated Learning Approach to Educational Recommender Design

2023 | Americas Conference on Information Systems | Citations: 0

Authors: McNett, Alicia; Noteboom, Cherie

Abstract: The field of education has the potential to better facilitate student learning ... Expand

Abstract: The field of education has the potential to better facilitate student learning by employing educational recommenders that adapt the learning process to the needs of individual learners. While existing research has shown promise and explores a variety of types of educational recommenders, there is currently a lack of research that ties educational theory to the design of these systems. The theory considered here, selfregulated learning, focuses on putting students in control of their learning and is appropriate in situations where learning is autonomous. This research proposes a design science approach to investigate a theoretical base of self-regulated learning (SRL) for a knowledge-based recommender design framework. Existing research on knowledge-based recommender design with an inclusion of an ontology component will guide development of this artifact. Anticipated results include the formation of design principles to inform the creation of SRL guided recommenders for both practical applications and future research. Collapse

Topics: IS problem

Methods: survey computational algorithm design science machine learning design principle

Theories: theory of task technology fit information systems theory learning theory

Reshaping Loyalty Programs for Sustainability: Harnessing the Power of Mobile Marketing

2023 | International Conference on Information Systems | Citations: 0

Authors: McRae, Cameron; Dubé, Laurette

Abstract: ... Expand

Abstract: Collapse

Topics: marketing management consumer behavior pandemic information system use price management

Methods: regression analysis method econometric modeling archival research

Theories: behavioral economics

From Digital Subcultures to Destination Tourism: Profiling Attendees at Multi Genre Festivals

2023 | HICSS | Citations: 0

Authors: Mccauley, Brian; Ehlers, Annika; Kopanidis, Foula; Helmefalk, Miralem

Abstract: The rise and connectivity of digital subcultures are increasingly influencing de ... Expand

Abstract: The rise and connectivity of digital subcultures are increasingly influencing destination tourism. This study provides an understanding of a multi genre festival within the wider context of popular ‘geek’ culture and its increasing role in events and destination tourism. Through profiling the characteristics and experiences of visitors attending Nordsken, an annual festival in Northern Sweden, we profile segments and provide insights on attendees. Based on a survey of festival visitors, this study revealed five distinct clusters (Digital Gamer, Enthusiastic Nerd, Analogue Fan, Spectator & Follower and Creative Player) based on interests and activities. Experiences of the event were relatively similar for all clusters indicating that multi genre festivals can create memorable experiences for a broad audience with a variety of interests rooted in digital cultures. Through understanding and developing target audiences, regions can leverage multi genre festivals as platforms to enhance regional digitalization. Collapse

Topics: esport Facebook video game electronic mail

Methods: chi squared test survey ANOVA parametric test cluster analysis

That Birdie Feeling: Understanding the Role of LAN Organizers in Maintaining a Gaming Community

2023 | HICSS | Citations: 0

Authors: Mccauley, B.; Scholz, T.; Tierney, K.

Abstract: This paper presents the initial findings of a longitudinal study examining the ... Expand

Abstract: This paper presents the initial findings of a longitudinal study examining the role and experiences of LAN organizers in managing player communities pre, during and post the Covid 19 pandemic. Interpretative Phenomenological Analysis was used to analyze interviews with organizers of the Birdie LAN, Sweden's longest running LAN event. Five key themes were identified reflecting the roles of organizers and their experiences pre pandemic. (1) building and maintaining the culture, (2) encouraging inclusivity and community building, (3) negotiating professionalism, (4) learning, adapting and evolving, (5) creating sustainability through a future orientation. This paper presents the results of the first data collection to examine the impacts of the pandemic on grassroots gaming communities. The findings here represent a foundation in understanding the role of community leaders in maintaining a culture around gaming. These initial findings add value to our understanding of grassroots esports and player communities and the social practices of gaming in the modern era. Collapse

Topics: esport pandemic participatory design live streaming platform video game

Methods: qualitative interview qualitative coding longitudinal research theory development design methodology