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The Effect of Role-Based Product Representations on Individual and Team Coordination Practices: A Field Study of a Globally Distributed New Product Development Team
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2022 | Organization Science | Citations: 0
Authors: Mattarelli, Elisa; Bertolotti, Fabiola; Prencipe, Andrea; Gupta, Amar

Abstract: The investigation of the appealing indication that a modular product architectur ... Expand

Abstract: The investigation of the appealing indication that a modular product architecture is best associated to a loosely coupled organizational structure—that is, the mirroring hypothesis—has produced contradictory evidence, especially in the dynamic and ambiguous context of new product development. By integrating modularity theory and product-representation theories, we investigate how individual agency affects coordination in teams developing modular products. We conducted a field study of Flower-Net, a globally distributed team in a major IT company, engaged with the development of a modular software using agile practices. Our grounded model shows that, whereas top managers defined the product as modular and coordinated work accordingly, individuals developed different representations of the product’s architecture and conflicting individual coordination practices. We traced the individual development of product architecture representations back to the individual interpretations of organizational roles as more or less “segmented.” Conflicting individual practices, associated to different role-based product representations, were not addressed by the team—that developed a state of illusory concordance—and impaired the functioning of the team. This study contributes to the literature on modularity and the mirroring hypothesis by proposing individual role-based representations as an underexplored level of analysis for the matching between product and organizational modularity (Mirroring Hypothesis II). It also contributes to the debate on how representations affect team coordination, by detailing how role-based product representations can influence team members’ divergence and sustain illusory concordance. Collapse

Semantic filters: identity theory theoretical model video conference

Topics: new product development virtual teamwork innovation management electronic mail systems development

Methods: qualitative interview qualitative coding field study theory development grounded theory

Theories: identity theory coordination theory theory of shared mental models
When Worlds Collide: Framing Students’ Challenges with Stay-at-home Learning During COVID-19 through the Lens of Conflicting Role Identities
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2021 | Communications of the Association for Information Systems | Citations: 0
Authors: Hvalshagen, Merete; Nittala, Lakshmi; Raman, Roopa; Sullivan, Nicholas; Zolbanin, Hamed

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Semantic filters: identity theory theoretical model video conference

Topics: pandemic video conference online learning system

Methods: survey

Theories: identity theory
The Identity of Born Virtual Organizations: Exploring the Role of ICT

2021 | International Conference on Information Systems | Citations: 4
Authors: Marx, Julian; Stieglitz, Stefan; Mirbabaie, Milad; Sauer, Tabea; Frowerk, Janice

Abstract: Recent upheavals in the world of work have put many organizations in the positi ... Expand

Abstract: Recent upheavals in the world of work have put many organizations in the position of forced virtualization, turning their extant working practices upside down. Prior to this development, however, increasing numbers of 'born virtual' organizations surfaced in the IT sector and beyond. These organizations rely heavily on ICT and work fully remote, with many of their employees practicing digital nomadism. To better understand this phenomenon, this study compiles a case study of three companies from different sectors that have been operating virtually since their foundation. The results of semi-structured interviews define the concept of the born virtual organization and reveal that ICT not only shape such organizations' identity but also foster individual autonomy, digital processes, constant reinvention, trust through social connectedness, and a shared identity impacting cross-organizational collaboration. This makes the born virtual organization a paragon for organizations aiming to transition into full virtuality. Collapse

Semantic filters: identity theory theoretical model video conference

Topics: information system use anonymity IS impact digital product video conference

Methods: qualitative interview case study personal interview qualitative content analysis qualitative coding

Theories: identity theory institutional theory

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The Effect of Role-Based Product Representations on Individual and Team Coordination Practices: A Field Study of a Globally Distributed New Product Development Team

When Worlds Collide: Framing Students’ Challenges with Stay-at-home Learning During COVID-19 through the Lens of Conflicting Role Identities

The Identity of Born Virtual Organizations: Exploring the Role of ICT