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Corporate Users’ Attachment to Social Networking Sites: Examining the Role of Social Capital and Perceived Benefits
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2023 | Information Systems Frontiers | Citations: 0
Authors: Dhar, Suparna; Bose, Indranil

Abstract: The debate on the pros and cons of employee attachment to social networking site ... Expand

Abstract: The debate on the pros and cons of employee attachment to social networking sites (SNS) has led to social media policy paralysis in many organizations, and often a prohibition on employee use of SNS. This paper examines corporate users’ attachment to SNS. An analysis of 316 survey responses showed that corporate users’ socialization in large public SNS was steeped in perceived work-related benefits, which in turn nourished their SNS attachment. Social use outperformed informational use in generating perceived work-related benefits from SNS. Weak ties in large heterogeneous networks resulted in strategic and operational benefits, whereas the effects of strong bonding in homogenous networks were limited to operational benefits. The paper contributes to research on SNS use by corporate users and the debate on the effect of SNS use for work. The findings will benefit SNS strategists of organizations and policymakers to exploit the benefit potential of public SNS. Collapse

Semantic filters: uses and gratifications theory

Topics: social capital Facebook LinkedIn information system use accounting

Methods: survey data transformation principal component analysis path analysis structural equation modeling

Theories: uses and gratifications theory social capital theory attachment theory
Unraveling the behavioral influence of social media on phishing susceptibility: A Personality-Habit-Information Processing model
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2023 | Information & Management | Citations: 0
Authors: Frauenstein, Edwin Donald; Flowerday, Stephen; Mishi, Syden; Warkentin, Merrill

Abstract: Frequent and habitual engagement with social media can reinforce certain activit ... Expand

Abstract: Frequent and habitual engagement with social media can reinforce certain activities such as sharing, clicking hyperlinks, and liking, which may be performed with insufficient cognition. In this study, we aimed to examine the associations between personality traits, habits, and information processing to identify social media users who are susceptible to phishing attacks. Our experimental data consisted of 215 social media users. The results revealed two important findings. First, users who scored high on the personality traits of extraversion, agree ableness, and neuroticism were more likely to engage in habitual behaviors that increase their susceptibility to phishing attacks, whereas those who scored high on conscientiousness were less likely. Second, users who habitually react to social media posts were more likely to apply heuristic processing, making them more sus ceptible to phishing attacks than those who applied systematic processing. Collapse

Semantic filters: uses and gratifications theory

Topics: phishing Facebook personality social media electronic mail

Methods: survey structural equation modeling survey design theory development self reported survey

Theories: big five model Maslow motivation theory uses and gratifications theory technology acceptance model theory of planned behavior
Unlocking the shopping myth: Can smartphone dependency relieve shopping anxiety? – A mixed-methods approach in UK Omnichannel retail
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2023 | Information & Management | Citations: 0
Authors: Lyu, Jing (Daisy); Krasonikolakis, Ioannis; Chen, Cheng-Hao (Steve)

Abstract: Digital technologies have enriched various consumer shopping patterns across mul ... Expand

Abstract: Digital technologies have enriched various consumer shopping patterns across multiple contexts and channels. Smartphones, as the most daily dependent device, have altered and assisted individual shopping decisions in omnichannel retailing. Drawing on the uses and gratifications theory, this research investigates emerging smartphone uses and consumers’ corresponding gratifications in shopping centers. Following a sequential mixedmethods approach, we first conducted semi-structured interviews with forty-three shoppers followed by a tar geted survey in the similar fields. The findings allowed us to group nine specific smartphone uses into utilitarian, hedonic and social gratifications; moreover, both utilitarian and hedonic gratifications reduce state anxiety whereas social gratifications do not impact perceived anxiety. Consequently, a reduced level of state anxiety from achieved gratifications will significantly enhance consumer’s purchase intentions. We offer insightful theoretical contributions and implications to marketing practitioners. Collapse

Semantic filters: uses and gratifications theory

Topics: smartphone marketing management mobile application anonymity consumer behavior

Methods: qualitative interview personal interview survey mediation analysis structural equation modeling

Theories: uses and gratifications theory
Wearables in Organizations - The Role of Data Sharing Mode

2023 | European Conference On Information Systems | Citations: 0
Authors: Messer, Uwe; Lukas, Nadine

Abstract: Wearable technology such as smartwatches have firmly established in the electro ... Expand

Abstract: Wearable technology such as smartwatches have firmly established in the electronics market. Their sensors allow gathering biological signals and the derivation of rich insights about the user. Organizations would like to use such data from employees to promote well-being, safety or to monitor performance. However, extant research lacks findings to explain why and when employees might accept these devices and disclose data. Based on uses-and-gratifications theory we empirically investigate drivers and inhibitors of wearable usage in the workplace and in private settings depending of data sharing mode (voluntary vs. mandatory sharing with the employer). Using a mixed-methods approach with structural equation modelling and fuzzy-set qualitative comparative analysis (fsQCA) and a sample of 783 respondents we gain important insights into adoption intentions. Our research introduces new constructs to the literature (e.g., dehumanization risks) and provides important practical implications for the adoption of wearable technology in organizational settings. Collapse

Semantic filters: uses and gratifications theory

Topics: usage intention smart wearable device mobile system technology adoption smart watch

Methods: structural equation modeling fuzzy set qualitative comparative analysis SEM tool mixed method theory development

Theories: uses and gratifications theory uses and gratification theory
Social Media Use Purposes and Psychological Wellbeing in Times of Crises

2023 | HICSS | Citations: 0
Authors: Wang, Tawei (David); Deng, Xuefei

Abstract: This study investigates the effect of social media (SM) use purposes and user ch ... Expand

Abstract: This study investigates the effect of social media (SM) use purposes and user characteristics on individual psychological wellbeing (PWB) during the coronavirus pandemic (COVID-19). Informed by the uses and gratifications theory and PWB research, this study analyzed survey data collected from 282 SM users aged 18 through 59 from a minority-serving university in the United States in March-April 2020. Our quantitative data analysis showed that social media can be used to improve the quality of personal experiences during the COVID-19 crisis through three mechanisms—connectedness (i.e., social), engagement (i.e., collaborative), and entertainment (i.e., hedonic). However, the effect varied by gender, SM usage level, and individual concern about COVID-19 risk. The findings contribute to the literature and offer implications in technology use for enhancing public mental health during crises. Collapse

Semantic filters: uses and gratifications theory

Topics: social media pandemic covid 19 social network information exchange

Methods: survey descriptive statistic factor analysis ordinary least square conceptual modelling

Theories: uses and gratifications theory
Introduction to the Minitrack on Technological, Educational, and Organizational Impacts of Global Crises

2023 | HICSS | Citations: 0
Authors: Ajjan, Haya; Fedorowicz, Jane; Owens, Dawn; Abujarour, Safa'A

Abstract: This is the third time that the mini track on "Technological, Educational, and ... Expand

Abstract: This is the third time that the mini track on "Technological, Educational, and Organizational Impacts of Global Crises" is featured in the Organizational Systems and Technology track. This year, the mini track expanded its topical coverage to include broad-based emergencies beyond the pandemic focus of the prior two years. The mini track comprises five papers, two of which address technology's role in global crises, while the remaining three examine impacts of technology use during the COVID-19 pandemic. Collapse

Semantic filters: uses and gratifications theory

Topics: pandemic online learning system covid 19 social media self efficacy

Methods: literature sample survey structured literature research

Theories: theory of affordance uses and gratifications theory
EVERYDAY GAMING INDUCES AMATEUR ESPORTS PARTICIPATION THROUGH COMMITMENT

2022 | European Conference On Information Systems | Citations: 0
Authors: Ke, xiaobo; Wagner, Christian

Abstract: ... Expand

Abstract: Collapse

Semantic filters: uses and gratifications theory

Topics: esport video game decision making information system use marketing management

Methods: survey PLS tool partial least squares regression self reported survey triangulation

Theories: uses and gratifications theory self determination theory
Consumer engagement in social media brand communities: A literature review
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2022 | International Journal of Information Management | Citations: 9
Authors: Santos, Zélia Raposo; Cheung, Christy M K; Coelho, Pedro Simões; Rita, Paulo

Abstract: With the prevalence of social media, a great deal of research has examined consu ... Expand

Abstract: With the prevalence of social media, a great deal of research has examined consumer engagement in social media brand communities. However, we lack a holistic understanding of the phenomena. Given the importance and relevance of this topic to Information Systems researchers, this study aims to summarise the current state of research on the topic and identify research gaps. Following the descriptive search approach, this study identifies and analyses 134 articles. Our analysis shows that prior studies adopted various research approaches and methods to study consumer engagement in social media brand communities. In addition, researchers adopted varied definitions and studied consumer engagement using the attitudinal, behavioural, and motivational di mensions. Our analysis also shows that Uses and Gratifications Theory and Social Identification Theory were the most referred theories in prior studies. Finally, we conclude our study by proposing an integrative framework and suggesting research opportunities and future research directions. Collapse

Semantic filters: uses and gratifications theory

Topics: social media business-to-business intrinsic motivation marketing management spreadsheet

Methods: survey design qualitative content analysis literature study personal interview survey

Theories: social exchange theory communication theory uses and gratifications theory
Social media-driven customer engagement and movie performance: Theory and empirical evidence
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2021 | Decision Support Systems | Citations: 0
Authors: Castillo, Ana; Benitez, Jose; Llorens, Javier; Luo, Xin (Robert)

Abstract: Can social media-driven customer engagement help movie producers to increase mov ... Expand

Abstract: Can social media-driven customer engagement help movie producers to increase movie sales? Movie producers use social media to boost customer engagement; however, our understanding of whether there is a relationship between pre-consumption customer engagement and movie sales is limited. This research explores what drives the success of movies on the opening-weekend. We examine the relationship between pre-consumption customer engagement driven by social media (i.e., personal and interactive engagement) and movie performance (i.e., opening-weekend box office revenues). Driven by the debate about the potential capacity of social media-driven customer engagement to improve movie performance and the limited understanding of the association of preconsumption customer engagement and movie performance, this research suggests that social media-enabled customer engagement (i.e., personal and interactive engagement) has the potential to improve movie perfor mance, and these two types of engagement can interact to make this effect stronger. We analyze these re lationships drawing from the uses and gratifications theory and the social media affordances perspective that motivate customers to interact in social media. The theoretical model evaluation was tested on a unique and original dataset composed of 966 movies released in the U.K. and Spain. The empirical analysis suggests that personal and interactive engagement are positively related to movie performance, and the positive effects of personal and interactive engagement on movie performance are mutually reinforcing. This research contributes to Information Systems (IS) research by theorizing and empirically showing how customer engagement driven by social media creates business value by improving movie performance. Collapse

Semantic filters: uses and gratifications theory

Topics: social media Twitter Facebook YouTube social media site

Methods: statistical power analysis theory development partial least squares path modeling Internet Movie Database review statistical hypothesis test

Theories: theory of affordance uses and gratifications theory lemon market theory
Understanding Design Features for Continued Use of Wearables Devices

2021 | Americas Conference on Information Systems | Citations: 0
Authors: El-Gayar, Omar; Elnoshokaty, Ahmed; BEHRENS, ANDREW

Abstract: Wearable devices are receiving significant attention in the wearable technology ... Expand

Abstract: Wearable devices are receiving significant attention in the wearable technology domain. Despite considerable attention and an initial healthy uptake by users, retention (or continued use) remain elusive. A gap exists with respect to the understanding of design features influencing continued and sustained use. Accordingly, this study focuses on continuance intention with a particular emphasis on design features. The underlying model builds on the Expectation-Confirmation Model (ECM) to explore features such as trust, readability, dialogue support, personalization, device battery, appeal, and social support that may explain the continuance intention of wearables. Partial least squares (PLS) was used to estimate the model. The results support the hypotheses in ECM and show that design features such as dialogue support, device battery, and appeal are significant in explaining confirmation. Readability and personalization were not supported. The findings complement prior research studying continuous use intention with a focus on pertinent device characteristics. Collapse

Semantic filters: uses and gratifications theory

Topics: smart wearable device mobile system usage intention perceived usefulness information system use

Methods: survey partial least squares regression focus group partial least squares path modeling survey design

Theories: expectation confirmation theory technology acceptance model technology acceptance theory theory of planned behavior diffusion of innovations theory

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Found 60 articles

Corporate Users’ Attachment to Social Networking Sites: Examining the Role of Social Capital and Perceived Benefits

Unraveling the behavioral influence of social media on phishing susceptibility: A Personality-Habit-Information Processing model

Unlocking the shopping myth: Can smartphone dependency relieve shopping anxiety? – A mixed-methods approach in UK Omnichannel retail

Wearables in Organizations - The Role of Data Sharing Mode

Social Media Use Purposes and Psychological Wellbeing in Times of Crises

Introduction to the Minitrack on Technological, Educational, and Organizational Impacts of Global Crises

EVERYDAY GAMING INDUCES AMATEUR ESPORTS PARTICIPATION THROUGH COMMITMENT

Consumer engagement in social media brand communities: A literature review

Social media-driven customer engagement and movie performance: Theory and empirical evidence

Understanding Design Features for Continued Use of Wearables Devices