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Discussion Types and User Behavior in MOOCs

2022 | International Conference on Information Systems | Citations: 0
Authors: Mousavi, Nasim; Adamopoulos, Panagiotis; Bockstedt, Jesse

Abstract: One of the most significant challenges of Massive Open Online Courses (MOOCs) i ... Expand

Abstract: One of the most significant challenges of Massive Open Online Courses (MOOCs) is the low user engagement rate. Despite its importance, few studies have explored this issue. In this paper, we study user behavior in MOOCs through the lens of community design and investigate the role of distinct types of user interactions on engagement and performance. The results of our study demonstrate that both on-topic and off-topic discussions can enhance user engagement and learning outcomes. However, the impact of each discussion type varies based on specific user characteristics. The findings of our paper have significant implications for the providers and designers of MOOC platforms. Collapse

Semantic filters: causal link user success

Topics: online learning system user behavior social identity user success digital innovation

Methods: experimental group randomized field experiment field experiment experiment design artifact

Theories: identity theory
Reengineering the Systems Development Process: The Link Between Autonomous Teams and Business Process Outcomes

1997 | Journal of Management Information Systems | Citations: 17
Authors: Janz, Brian D.; Wetherbe, James C.; Davis, Gordon B.; Noe, Raymond A.

Abstract: Increases in employee autonomy and the formation of teams often result from reen ... Expand

Abstract: Increases in employee autonomy and the formation of teams often result from reengineering and process innovation efforts, as do moves to "downsize" or "flatten" organizations. Information systems departments have not been insulated from these trends. In spite of the rising interest in these initiatives, little is known about their impact on the systems development process. Past research in blue-collar contexts suggests that teams produce improvements in performance, while anecdotal evidence in the IS industry suggests that such improvements may never materialize. This paper reports on research conducted with 231 IS professionals from 27 systems development teams across 13 organizations. The results indicate that, while autonomy may lead to increased levels of satisfaction and motivation, the level of team development and an organization's learning capacity may be more important in achieving improved work outcomes. Collapse

Semantic filters: causal link user success

Topics: systems development job satisfaction business process improvement knowledge work system development method

Methods: survey descriptive statistic cross sectional research theory development qualitative interview

Theories: job characteristics theory learning theory sociotechnical systems theory

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Discussion Types and User Behavior in MOOCs

Reengineering the Systems Development Process: The Link Between Autonomous Teams and Business Process Outcomes