An Investigation of Domain-based Social Influence on ChatGPT-Related Twitter Data

2023 | International Conference on Information Systems | Citations: 0

Authors: Ahangama, Supunmali

Abstract: ... Expand

Abstract: Collapse

Topics: Twitter social influence social media social identity robotic

Methods: chatGPT sentiment analysis multiple linear regression term frequency–inverse document frequency NLTK

Introduction to the Minitrack on Social Media and Healthcare Technology

2023 | HICSS | Citations: 0

Authors: Bock, Beth; Fraser, Hamish; Braciszewski, Jordan; Rosen, Rochelle

Abstract: Social media has changed the way individuals and institutions approach healthca ... Expand

Abstract: Social media has changed the way individuals and institutions approach healthcare and health information and offers opportunities to understand health-related interactions at all levels, from the micro to the macro. The Social Media and Healthcare Technology mini-track presents a series of research papers that address an array of social media and associated technology within healthcare and healthcare research including user perceptions and quality indicators used in online patient communities as well as the mining of online data to detect depressive symptoms, medical errors, and alcohol-related blackouts. Collapse

Topics: social media Twitter health information system electronic health online community

Methods: transformer model natural language processing logistic regression

DrugExBERT for Pharmacovigilance – A Novel Approach for Detecting Drug Experiences from User-Generated Content

2023 | International Conference on Information Systems | Citations: 0

Authors: Bohnen, Eva; Erlebach, Stefanie; Zimmermann, Steffen

Abstract: Pharmaceutical companies have to maintain drug safety through pharmacovigilance ... Expand

Abstract: Pharmaceutical companies have to maintain drug safety through pharmacovigilance systems by monitoring various sources of information about adverse drug experiences. Recently, user-generated content (UGC) has emerged as a valuable source of real-world drug experiences, posing new challenges due to its high volume and variety. We present DrugExBERT, a novel approach to extract adverse drug experiences (adverse reaction, lack of effect) and supportive drug experiences (effectiveness, intervention, indication, and off-label use) from UGC. To be able to verify the extracted drug experiences, DrugExBERT additionally provides explications in the form of UGC phrases that were critical for the extraction. In our evaluation, we demonstrate that DrugExBERT outperforms state-of-the-art pharmacovigilance approaches as well as ChatGPT on several performance measures and that DrugExBERT is data-and drug-agnostic. Thus, our novel approach can help pharmaceutical companies meet their legal obligations and ethical responsibility while ensuring patient safety and monitoring drug effectiveness. Collapse

Topics: health information system application programming interface generative AI database system

Methods: chatGPT natural language processing RoBERTa BERT machine learning

Augmenting Social Bot Detection with Crowd-Generated Labels

2023 | Information Systems Research | Citations: 0

Authors: Benjamin, Victor; Raghu, T. S.

Abstract: Social media platforms are facing increasing numbers of cyber-adversaries seekin ... Expand

Abstract: Social media platforms are facing increasing numbers of cyber-adversaries seeking to manipulate online discourse by using social bots (i.e., social media software robots) to help automate and scale their attacks. Likewise, some social media users can identify social bot activity at varying degrees of confidence. In this research, human reactions to social bot messages are used to augment existing social bot detection capabilities. Speech act theory is used to inspire a framework for assessing the credibility of instances where users identify potential bot activity, as not all user responses are of equal credibility for assisting with the bot detection task. The framework is then operationalized through deep learning methodologies to develop a computational system for identifying social bots. Real-world performance and practicality of the developed framework is demonstrated on a live, crowd-sourced data set collected from a real-world social media platform. Results show that consideration of crowd reactions to suspected bots can significantly improve bot detection performance. Furthermore, consideration of speech acts to evaluate crowd reactions can even further augment the system’s performance, although speech acts themselves are not necessary to observe performance boost through crowd intelligence. This study serves as a grounding point for future work that can explore an augmented model for detecting other forms of algorithmically generated content within social media platforms.History: Olivia Sheng, Senior Editor; Jesse Bockstedt, Associate Editor.Supplemental Material: The online appendix is available at https://doi.org/10.1287/isre.2022.1136. Collapse

Topics: Reddit social media crowdsourcing IT productivity social media analytics

Methods: experiment BERT machine learning support vector machine random forest classification

Theories: speech act theory

Understanding Emojis for Financial Sentiment Analysis

2023 | International Conference on Information Systems | Citations: 0

Authors: Chen, Siyi; Xing, Frank

Abstract: ... Expand

Abstract: Collapse

Topics: application programming interface social media website cryptocurrency Python

Methods: sentiment analysis machine learning BERT deep learning experiment

Stand for Something or Fall for Everything: Predict Misinformation Spread with Stance-Aware Graph Neural Networks

2023 | International Conference on Information Systems | Citations: 0

Authors: Chen, Zihan; Sun, Jingyi; Liu, Rong Emily; Mai, Feng

Abstract: Although pervasive spread of misinformation on social media platforms has becom ... Expand

Abstract: Although pervasive spread of misinformation on social media platforms has become a pressing challenge, existing platform interventions have shown limited success in curbing its dissemination. In this study, we propose a stance-aware graph neural network (stance-aware GNN) that leverages users' stances to proactively predict misinformation spread. As different user stances can form unique echo chambers, we customize four information passing paths in stance-aware GNN, while the trainable attention weights provide explainability by highlighting each structure's importance. Evaluated on a realworld dataset, stance-aware GNN outperforms benchmarks by 32.65% and exceeds advanced GNNs without user stance by over 4.69%. Furthermore, the attention weights indicate that users' opposition stances have a higher impact on their neighbors' behaviors than supportive ones, which function as social correction to halt misinformation propagation. Overall, our study provides an effective predictive model for platforms to combat misinformation, and highlights the impact of user stances in the misinformation propagation. Collapse

Topics: misinformation Twitter filter bubble social media social influence

Methods: machine learning RoBERTa experiment deep learning graph neural network

Automated Deductive Content Analysis of Text: A Deep Contrastive and Active Learning Based Approach

2023 | International Conference on Information Systems | Citations: 0

Authors: De Oliveira Silveira, Alysson; Ray, Arindam; Ebrahimi, Mohammadreza; Bhattacherjee, Anol

Abstract: Content analysis traditionally involves human coders manually combing through t ... Expand

Abstract: Content analysis traditionally involves human coders manually combing through text documents to search for relevant concepts and categories. However, this approach is time-intensive and not scalable, particularly for secondary data like social media content, news articles, or corporate reports. To address this problem, the paper presents an automated framework called Automated Deductive Content Analysis of Text (ADCAT) that uses deep learning-based semantic techniques, an ontology of validated construct measures, a large language model, human-in-the-loop disambiguation, and a novel augmentation-based weighted contrastive learning approach for improved language representations, to build a scalable approach for deductive content analysis. We demonstrate the effectiveness of the proposed approach to identify firm innovation strategies from their 10-K reports to obtain inferences reasonably close to human coding. Collapse

Topics: knowledge representation human in the loop human computer interaction innovation management organizational innovation

Methods: ontological modelling machine learning language model large language model qualitative content analysis

Introduction to Data, Text, and Web Mining for Business Analytics Mini-track

2023 | HICSS | Citations: 0

Authors: Delen, D.; Davazdahemami, B.

Abstract: ... Expand

Abstract: Collapse

Topics: cryptocurrency social media

Methods: computational algorithm experiment transformer model deep learning

Incorporating Multiple Knowledge Sources for Targeted Aspect-based Financial Sentiment Analysis

2023 | ACM Transactions on Management Information Systems | Citations: 0

Authors: Du, Kelvin; Xing, Frank; Cambria, Erik

Abstract: Combining symbolic and subsymbolic methods has become a promising strategy as re ... Expand

Abstract: Combining symbolic and subsymbolic methods has become a promising strategy as research tasks in AI grow increasingly complicated and require higher levels of understanding. Targeted Aspect-based Financial Sentiment Analysis (TABFSA) is an example of such complicated tasks, as it involves processes like information extraction, information specification, and domain adaptation. However, little is known about the design principles of such hybrid models leveraging external lexical knowledge. To fill this gap, we define anterior, parallel, and posterior knowledge integration and propose incorporating multiple lexical knowledge sources strategically into the fine-tuning process of pre-trained transformer models for TABFSA. Experiments on the Financial Opinion mining and Question Answering challenge (FiQA) Task 1 and SemEval 2017 Task 5 datasets show that the knowledge-enabled models systematically improve upon their plain deep learning counterparts, and some outperform state-of-the-art results reported in terms of aspect sentiment analysis error. We discover that parallel knowledge integration is the most effective and domain-specific lexical knowledge is more important according to our ablation analysis. Collapse

Topics: microblog domain-specific language Twitter social media knowledge graph

Methods: sentiment analysis RoBERTa transformer model BERT XLNet

Hey Article, What Are You About? Question Answering for Information Systems Articles through Transformer Models for Long Sequences

2023 | HICSS | Citations: 0

Authors: Ebert, L.; Huettemann, S.; Mueller, R.

Abstract: Question Answering (QA) systems can significantly reduce manual effort of searc ... Expand

Abstract: Question Answering (QA) systems can significantly reduce manual effort of searching for relevant information. However, challenges arise from a lack of domain-specificity and the fact that QA systems usually retrieve answers from short text passages instead of long scientific articles. We aim to address these challenges by (1) exploring the use of transformer models for long sequence processing, (2) performing domain adaptation for the Information Systems (IS) discipline and (3) developing novel techniques by performing domain adaptation in multiple training phases. Our models were pre-trained on a corpus of 2 million sentences retrieved from 3,463 articles from the Senior Scholars' Basket and fine-tuned on SQuAD and a manually created set of 500 QA pairs from the IS field.In six experiments, we tested two transfer learning techniques for fine-tuning (TANDA and FANDO). The results show that fine-tuning with task-specific domain knowledge considerably increases the models' Collapse

Topics: Wikipedia online learning system technology adoption IS discipline crowdsourcing

Methods: experiment machine learning deep learning computational algorithm transformer model

Theories: adaptive structuration theory structuration theory