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Explainable artificial intelligence in information systems: A review of the status quo and future research directions
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2023 | Electronic Markets | Citations: 4
Authors: Brasse, Julia; Broder, Hanna Rebecca; Förster, Maximilian; Klier, Mathias; Sigler, Irina

Abstract: The quest to open black box artificial intelligence (AI) systems evolved into an ... Expand

Abstract: The quest to open black box artificial intelligence (AI) systems evolved into an emerging phenomenon of global interest for academia, business, and society and brought about the rise of the research field of explainable artificial intelligence (XAI). With its pluralistic view, information systems (IS) research is predestined to contribute to this emerging field; thus, it is not surprising that the number of publications on XAI has been rising significantly in IS research. This paper aims to provide a comprehensive overview of XAI research in IS in general and electronic markets in particular using a structured literature review. Based on a literature search resulting in 180 research papers, this work provides an overview of the most receptive outlets, the development of the academic discussion, and the most relevant underlying concepts and methodologies. Furthermore, eight research areas with varying maturity in electronic markets are carved out. Finally, directions for a research agenda of XAI in IS are presented. Collapse

Semantic filters: theory of swift trust

Topics: explainable artificial intelligence artificial intelligence user requirement electronic market user experience

Methods: literature study literature sample cluster analysis synthesis machine learning

Theories: information systems theory activity theory agency theory attribution theory cognitive fit theory
A FIELD STUDY OF ASYNCHRONOUS LEARNING NETWORKS

2002 | Americas Conference on Information Systems | Citations: 0
Authors: Spencer, David

Abstract: This paper reports on research in progress of a field study of online classes to ... Expand

Abstract: This paper reports on research in progress of a field study of online classes to determine the effect of some synchronous media use in a primarily asynchronous discussion. The research is looking for the presence of indicators of constructivism in online learning. The proposition is made that social presence and swift trust will contribute to the success of online teaching by enhancing the constructivist method. Collapse

Semantic filters: theory of swift trust

Topics: social presence online learning system

Methods: qualitative coding qualitative interview survey field study personal interview

Theories: theory of swift trust social presence theory
Constructivism Through Social Presence and Swift Trust: Facilitation and Collaboration Within Online Learning Networks

2001 | Americas Conference on Information Systems | Citations: 1
Authors: Spencer, David

Abstract: This paper links constructivism to computer-mediated communications (CMC) used i ... Expand

Abstract: This paper links constructivism to computer-mediated communications (CMC) used in online learning. The communication here is primarily asynchronous supporting a group learning experience through online discussion. The theories of behaviorist and constructivist learning are contrasted to demonstrate the pedagogical context, and the preference for constructivism. Constructivist teaching/learning principles are presented as they apply to CMC. Social presence and swift trust theories are presented and compared to the needs of online constructivist learners. Finally, the offer is made that social presence and swift trust will contribute to the success of online teaching because they enhance the constructivist method. The paper describes a process of evaluation and validation of these constructs and how they are applied to actual online courses. Collapse

Semantic filters: theory of swift trust

Topics: social presence communication service infrastructure online learning system

Methods: field study

Theories: theory of swift trust social presence theory

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Found 3 articles

Explainable artificial intelligence in information systems: A review of the status quo and future research directions

A FIELD STUDY OF ASYNCHRONOUS LEARNING NETWORKS

Constructivism Through Social Presence and Swift Trust: Facilitation and Collaboration Within Online Learning Networks