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Learning with Digital Agents: An Analysis based on the Activity Theory
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2023 | Journal of Management Information Systems | Citations: 0
Authors: Dolata, Mateusz; Katsiuba, Dzmitry; Wellnhammer, Natalie; Schwabe, Gerhard

Abstract: Digital agents are considered a general-purpose technology. They spread quickly ... Expand

Abstract: Digital agents are considered a general-purpose technology. They spread quickly in private and organizational contexts, including education. Yet, research lacks a conceptual framing to describe interaction with such agents in a holistic manner. While focusing on the interaction with a pedagogical agent, that is, a digital agent capable of natural-language interaction with a learner, we propose a model of learning activity based on activity theory. We use this model and a review of prior research on digital agents in education to analyze how various characteristics of the activity, including features of a pedagogical agent or learner, influence learning outcomes. The analysis leads to identification of information systems research directions and guidance for developers of pedagogical agents and digital agents in general. We conclude by extending the activity theory-based model beyond the context of education and show how it helps designers and researchers ask the right questions when creating a digital agent. Collapse

Semantic filters: theory of intentionality

Topics: online learning system artificial intelligence website human AI collaboration human computer interaction

Methods: literature study design artifact literature sample experiment structured literature research

Theories: activity theory socio technical theory theory of intentionality
The Significance of Intentionality for the Ontological Evaluation of Information Systems

2001 | Americas Conference on Information Systems | Citations: 0
Authors: Johnston, Robert; Milton, Simon

Abstract: This paper deals with the ontological analysis of tools used in the design and i ... Expand

Abstract: This paper deals with the ontological analysis of tools used in the design and implementation of information systems. It makes a break from previous research in this area by pointing to the deep connection between intentionality and ontology. We argue that information systems should be evaluated against ontologies which are consistent with the ontological and representational commitments of the theory of intentionality which informs the design of the sociotechnical systems of which they are a component. In order to make this argument, we propose that the process of designing a sociotechnical system can be conceived of as the design of an intentional agent. By describing the two leading theories of intentional agency, it becomes clear that different theories of intentionality are informed by radically different ontologies. The consequences of this for information systems evaluation are explored. Collapse

Semantic filters: theory of intentionality

Topics: systems design knowledge representation systems implementation systems analysis

Methods: ontological modelling design process

Theories: sociotechnical systems theory theory of intentionality socio technical theory

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Learning with Digital Agents: An Analysis based on the Activity Theory

The Significance of Intentionality for the Ontological Evaluation of Information Systems