Antecedents of Information Adoption of Sharing Mobile Social Commerce Experience: The Mediation Role of Trust

2023 | European Conference On Information Systems | Citations: 0

Authors: Acikgoz, Fulya; Busalim, Abdelsalam; Lynn, Theo

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Topics: data quality mobile business mobile application information privacy concern electronic commerce

Methods: survey partial least squares path modeling partial least squares regression theoretical contribution qualitative interview

Gamified monetary reward designs: Offering certain versus chance-based rewards

2023 | Information Systems Journal | Citations: 0

Authors: Adam, Martin; Reinelt, Annika; Roethke, Konstantin

Abstract: To motivate visitors to engage with websites, e-tailers widely employ monetary r ... Expand

Abstract: To motivate visitors to engage with websites, e-tailers widely employ monetary rewards (e.g., vouchers, discounts) in their website designs. With advances in user interface technologies, many e-tailers have started to offer gamified monetary reward designs (MRDs), which require visitors to earn the monetary reward by playing a game, rather than simply claiming the reward. However, little is known about whether and why gamified MRDs engage visitors compared to their non-gamified counterpart. Even less is known about the effectiveness of gamified MRDs when providing certain or chance-based rewards, in that visitors do or do not know what reward they will gain for successfully performing in the game. Drawing on cognitive evaluation theory, we investigate gamified MRDs with certain or chance-based rewards and contrast them to non-gamified MRDs with certain rewards in user registration systems. Our results from a multi-method approach encompassing the complementary features of a randomised field experiment (N = 651) and a randomised online experiment (N = 330) demonstrate differential effects of the three investigated MRDs on user registration. Visitors encountering either type of gamified MRD are more likely to register than those encountering a non-gamified MRD. Moreover, gamified MRDs with chance-based rewards have the highest likelihood of user registrations. We also show that MRDs have distinct indirect effects on user registration via anticipated experiences of competence and sensation. Overall, the paper offers theoretical insights and practical guidance on how and why gamified MRDs are effective for e-tailers. Collapse

Topics: website electronic mail electronic commerce gamification website design

Methods: experiment randomized field experiment survey experimental task mixed method

Theories: cognitive evaluation theory self determination theory

Online Labor Platforms and the Role of Job Security and Compensation (Mis)Fits for Gig Workers

2023 | International Conference on Information Systems | Citations: 1

Authors: Adam, Martin; Wiener, Martin; Benlian, Alexander

Abstract: Online labor platforms (OLPs) use algorithms to manage their workers. Prior res ... Expand

Abstract: Online labor platforms (OLPs) use algorithms to manage their workers. Prior research has examined how OLP management shapes workers' attitudes, implicitly assuming that workers have the same preferences. However, research has largely neglected the role of (mis)fits between what workers need and what they receive from OLPs. Therefore, we conducted a survey with 121 Mechanical Turk workers and used polynomial regression analysis of workers' actual needs and perceived OLP supplies. Our results suggest that higher job security fit decreases perceived exploitation and increases system satisfaction, whereas higher compensation fit decreases perceived exploitation. In addition, we find that job security misfit has decreasing marginal effects on perceived exploitation and increasing marginal effects on system satisfaction. Overall, we contribute to a more nuanced understanding of workers' reactions to the design of OLPs by shedding light on the interplay between what gig workers need and what they perceive to receive from such platforms. Collapse

Topics: IS satisfaction platform worker algorithmic management digital platform ride sharing platform

Methods: survey regression analysis method cross sectional research polynomial regression theoretical contribution

Responsible innovation with digital platforms: Cases in India and Canada

2023 | Information Systems Journal | Citations: 6

Authors: Ahuja, Suchit; Chan, Yolande E.; Krishnamurthy, Rashmi

Abstract: Marginalized communities globally encounter grand challenges such as lack of acc ... Expand

Abstract: Marginalized communities globally encounter grand challenges such as lack of access to education, healthcare, and sustained livelihoods. Several initiatives to address these complex, global problems have resulted in fragmented solutions. Recognizing this, there have been several calls for the study of responsible innovation (RI) to address grand challenges. Digital platforms such as AirBnB, Uber and so forth have now become commonplace and are known to generate economic value but also face criticism for being exploitative and exclusive. Only a handful of studies show how similar platforms can innovate responsibly to serve marginalized communities by generating simultaneous economic and social value. To address this gap, our study examines the cases of two platforms that orchestrated ecosystems consisting of individuals from marginalized communities, government agencies, and other entities to provide physical, digital and societal solutions based on principles of RI. We contribute to the RI and IS literatures to show how RI solutions can be fostered through digital platforms to address grand challenges. The article provides empirical evidence of all four dimensions of the RI framework—anticipation, reflexivity, inclusion, and responsiveness - and their operationalization through digital platforms. This research lays the foundation for future studies at the intersection of RI and digital platforms literature. The study also provides practice insights on developing digital platform solutions for marginalized communities to address grand challenges and is useful to policymakers to formulate appropriate interventions. It pushes the theoretical and practice boundaries of our understanding of RI and digital platforms. Collapse

Topics: digital platform mobile application social media innovation management business model

Methods: qualitative interview theory development case study triangulation archival research

Theories: theory of economic development

Too Tired and in Too Good of a Mood to Worry About Privacy: Explaining the Privacy Paradox Through the Lens of Effort Level in Information Processing

2023 | Information Systems Research | Citations: 0

Authors: Alashoor, Tawfiq; Keil, Mark; Smith, H. Jeff; McConnell, Allen R.

Abstract: The confluence of digital transactions, growing cybersecurity threats, and the i ... Expand

Abstract: The confluence of digital transactions, growing cybersecurity threats, and the internet of the future (e.g., web 3.0 and the metaverse) have made information privacy increasingly important to consumers and companies that rely on consumers willingly sharing their personal information. Although information privacy has been of interest to researchers for decades and much has been learned, one thing that perplexes scholars is the privacy paradox, which we define as a mismatch between stated privacy concerns and actual disclosure behaviors. In this paper, we shed light on this phenomenon and show that low-effort information processing triggered by cognitive depletion (Experiment 1), positive mood (Experiment 2), or both (Experiment 3) significantly attenuates the association between stated privacy concerns and disclosure behaviors. These findings do not indicate that individuals do not care about privacy because we find consistent evidence in the three experiments for a significant negative association between stated privacy concerns and disclosure behaviors when individuals have sufficient cognitive capacity (Experiment 1), experience a negative (or neutral) mood (Experiment 2), or have sufficient cognitive capacity coupled with a negative mood state (Experiment 3). Our findings reveal that the paradox is neither an absolute phenomenon nor a myth, but its existence is conditional on contextual factors, including psychological factors related to information processing. We discuss our contribution to privacy theory and provide implications for consumers, companies, and policymakers. History: Alessandro Acquisti, Senior Editor; Idris Adjerid, Associate Editor. Supplemental Material: The online appendix is available at https://doi.org/10.1287/isre.2022.1182. Collapse

Topics: information privacy concern privacy decision making mobile application task productivity

Methods: experiment descriptive statistic statistical hypothesis test theory development Student's t-test

Theories: elaboration likelihood model

Data Sharing Frames: How Scientists Understand the Work of Sharing Scientific Data

2023 | International Conference on Information Systems | Citations: 0

Authors: Amagyei, Nana Kwame; Engesmo, Jostein; Panteli, Niki

Abstract: The curation of data is fundamental to their wider dissemination and use. This ... Expand

Abstract: The curation of data is fundamental to their wider dissemination and use. This paper investigates the frames of workers who perform data curation in scientific contexts. We view data curation as a sense-making practice, where workers collaborate to disseminate meaningful data to a broad set of prospective users. Previous Information Systems investigations have suggested that data-related activities are dependent on workers' understanding of their local work context. We expand this with an evolving and longterm view. We use a stepwise-deductive induction method to examine how scientists understand the work involved in curating scientific data for public sharing. We draw on frames as the theoretical lens of the study that enables us to identify three data sharing frames -the object, curation, and aligning frames -as important frames that shape how scientists curate data for public sharing. Our analysis provides a deeper understanding of the nuances of managing scientific data for public access. Our main contribution is the articulation of an evolving and long-term view of how workers approach their tasks in getting data ready for long-term public use. Collapse

Topics: data management Python data governance datafication strategic management

Methods: survey qualitative interview personal interview field study theoretical contribution

Between Handholding and Hand-held Devices: Marketing Through Smartphone Innovation and Women’s Entrepreneurship in Post Conflict Economies in Times of Crisis

2023 | Information Systems Frontiers | Citations: 0

Authors: Ameen, Nisreen; Madichie, Nnamdi O.; Anand, Amitabh

Abstract: There is a wide gender gap in developing countries due to a range of cultural, e ... Expand

Abstract: There is a wide gender gap in developing countries due to a range of cultural, economic and political barriers. This is even more accentuated in post conflict economies in times of crisis. Smartphones and mobile applications can help to narrow this gap. The economic and non-economic challenges facing women entrepreneurs and the role of smartphone innovation in overcoming these challenges and developing strong marketing strategies were investigated. We drew on the 5 M model to investigate how mobile applications can support women entrepreneurs. We conducted thirty interviews with women entrepreneurs in Iraq. The findings show that mobile applications provided these entrepreneurs with innovative ways to overcome many of the challenges they face in relation to running a business. The research provides theoretical contributions by developing an integrated, multilevel analytical model on women in entrepreneurship based on extending the 5 M model with new technology-related elements. Practical, policy and managerial implications are discussed. Collapse

Topics: smartphone mobile system mobile application entrepreneurship marketing management

Methods: qualitative interview theoretical contribution personal interview synthesis mathematical model

Theories: theory of economic development

Designing Culturally Appropriate Hackathons to Increase Data Literacy in Indigenous Communities

2023 | Americas Conference on Information Systems | Citations: 0

Authors: Aniceto, Janaina; Corbett, Jacqueline; Chung, Alexander

Abstract: Data literacy skills are extremely important, yet it is still lacking in many I ... Expand

Abstract: Data literacy skills are extremely important, yet it is still lacking in many Indigenous communities across Canada due to systemic barriers faced by Indigenous peoples. Hackathons have been used as a common approach to promote data literacy. However, hackathons are socio-technical innovation processes in which local cultures and values play a role in their conduct and outcomes. Hackathons that are designed with Indigenous cultures and values in mind can be more effective at promoting data literacy for Indigenous peoples, yet there is limited guidance on how to do so. In this paper, we adopt the Action Design Research approach and Indigenous research methods to collaboratively develop and deliver culturally appropriate hackathons to increase data literacy within Indigenous communities. During this process we will also co-develop a suite of design principles to guide the design of these hackathons. Collapse

Topics: data literacy systems development

Methods: action design research design science design principle theoretical contribution qualitative interview

To Be or Not to Be Dynamic: Exploring Antecedents and Contextual Factors of Dynamic Capabilities

2023 | Americas Conference on Information Systems | Citations: 0

Authors: Asadiara, Amir; Farhadloo, Mohsen; Ahuja, Suchit

Abstract: Firms are known to struggle to find the best recipe for achieving different for ... Expand

Abstract: Firms are known to struggle to find the best recipe for achieving different forms of innovation, digital transformation, and superior performance based on their bundle of resources and strategies in the presence of various environmental factors that can pose new opportunities and threats. In this vein, although the dynamic capabilities (DC) framework can explain how firms address competitive advantage, especially in uncertain environments, it is still not clear how these capabilities are built. To fill this gap, we aim at investigating the antecedents of organizational dynamic capabilities and eventually presenting a big-picture framework that includes almost every internal and external factor that might play a role in the process of building organizational dynamic capabilities. By exploring the adoption of the affordance lens and considering the role of organizational strategic alignment, we lay the foundation for future research into the mechanisms and micro-foundations of dynamic capabilities. Collapse

Topics: affordance user experience IT alignment usability strategic management

Methods: design artifact theoretical contribution

Theories: dynamic capabilities theory theory of affordance

Consumers’ Online Brand Attacking and Defending Under Ideological Polarisation: A Case of Cantopop Group “Mirror”

2023 | International Conference on Information Systems | Citations: 0

Authors: Au, Cheuk Hang; Chou, Chih-Yuan; Ho, Kevin

Abstract: This paper reports the preliminary findings of a netnographic case study that i ... Expand

Abstract: This paper reports the preliminary findings of a netnographic case study that investigates how online brand defending and attacking behaviours are influenced by ideological polarisation. Mirror, a Cantopop group from Hong Kong that pro-Beijing Internet users have targeted, has been selected as the subject of this study. Our preliminary findings show that online brand defending and attacking behaviours for or against a brand may be explained by a modified, looped Belief-Action-Outcome (BAO) framework under ideological polarisation, which complements existing research on Internet users' impact on brand management and sheds light on politically-driven online brand-attacking behaviours. Results also show that brand-attacking behaviours would further polarise, and thus de-stabilise society. We plan to collect and incorporate further data for more in-depth analyses for building a holistic model to explain the relationships of ideological polarisation on brand defending and attacking behaviours, and their impacts on business and organisation strategies. Collapse

Topics: internet technology online community filter bubble individual impact social media

Methods: qualitative coding case study triangulation theoretical contribution netnography