The aestheticization of business processes: Visualizing their Gestalt for collective thinking

2023 | Journal of Information Technology | Citations: 0

Authors: Blattmeier, Monika

Abstract: Business processes, simply defined by Davenport as ‘structures for action’, orga ... Expand

Abstract: Business processes, simply defined by Davenport as ‘structures for action’, organize the creation of value in a company. In addition to being carried out visibly, processes also have an inner dimension which remains hidden in the existing mechanistic metaphor of process management models. Aesthetic business processes draw from systems theory and Gestalt theory in order to uncover this inner dimension. The aim of this phenomenological investigation presented here is to describe the super-summative nature of business processes, in other words, to understand them holistically as a Gestalt. Mechanical Engineering students at a university of applied sciences analyzed business processes at different companies to discover patterns which they then visualized with the process participants at those companies. They used Christopher Alexander’s pattern language as a paradigm to make implicit knowledge buried in those business processes explicit. Using this technique, aesthetic business processes were identified as patterns. The format of the patterns served as a tool for collective thinking and as a form of expression for the Gestalt of aesthetic business processes in their visualization. A pattern language as an overview of the many ways to combine business process patterns has yet to be reconstructed based on this investigation. The shared visualizations highlighted the nature of the business processes and made it possible to see, in a metaphorical way, their significant interactions. Collapse

Topics: business process management sensemaking manufacturing information system covid 19 pandemic

Methods: theory development qualitative interview experiment phenomenological method case study

Theories: gestalt principles of perception general systems theory

INTEGRATING MACHINE LEARNING WITH SOFTWARE DEVELOPMENT LIFECYCLES: INSIGHTS FROM EXPERTS

2022 | European Conference On Information Systems | Citations: 0

Authors: Laato, Samuli; Mäntymäki, Matti; Minkkinen, Matti; Birkstedt, Teemu; Islam, A. K. M. Najmul; Dennehy, Denis

Abstract: This paper examines the challenges related to integrating machine learning (ML) ... Expand

Abstract: This paper examines the challenges related to integrating machine learning (ML) development with software development lifecycle (SDLC) models. Data-intensive development and use of ML are gaining popularity in information systems development (ISD). To date, there is little empirical research that explores the challenges that ISD practitioners encounter when integrating ML development with SDLC frameworks. In this work we conducted a series of expert interviews where we asked the informants to reflect upon how four different archetypal SDLC models support ML development. Three high level trends in ML systems development emerged from the analysis, namely, (1) redefining the prescribed roles and responsibilities within development work; (2) the SDLC as a frame for creating a shared understanding and commitment by management, customers, and software development teams: and (3) method tailoring. This study advances the body of knowledge on the integration of conceptual SDLC models and ML engineering. Collapse

Topics: systems development mlops devops artificial intelligence spiral development model

Methods: qualitative interview design methodology synthesis qualitative content analysis case study

The theorizing trifecta

2021 | Journal of Information Technology | Citations: 4

Authors: Mueller, Benjamin

Abstract: ... Expand

Abstract: Collapse

Topics: spiral development model

Methods: theory development design methodology theoretical contribution

Theory building is neither an art nor a science. It is a craft

2021 | Journal of Information Technology | Citations: 14

Authors: Rivard, Suzanne

Abstract: Researchers often hold a romantic view of theory, which they feel should be a co ... Expand

Abstract: Researchers often hold a romantic view of theory, which they feel should be a complete, flawless, deep, and exhaustive explanation of a phenomenon. They also often hold a romantic view of theory building, which they envision either as emerging from trancelike writing or as the product of a straightforward deductive process. The perspective I offer is more realistic and pragmatic. I espouse the view that the outcomes of a researcher’s theorizing efforts are often incomplete explanations of a phenomenon, which, given a chance, may develop into rich theories. I propose a highly iterative spiral model that portrays theory building as a craft, which calls for care and ingenuity, and requires patience and perseverance. I also propose design principles that can contribute to the quality of the outcome of theorizing. Collapse

Topics: spiral development model IT risk management IT development project systems implementation

Methods: theory development design methodology theoretical contribution conceptual modelling design principle

Designing Dynamic Decision Support for Electronic Requirements Negotiations

2019 | International Conference on Business Informatics | Citations: 0

Authors: Lenz, Annika

Abstract: Decision support in software development is particularly important for requireme ... Expand

Abstract: Decision support in software development is particularly important for requirements negotiations to help assessing requirements and their different implementation alternatives. Changes related to requirements are likely, which impede decision making. To keep an overview of the assessment of requirements and to keep this assessment up-to-date throughout a software development project, flexible decision support processes are needed. In this paper, we design interactive dynamic decision support, which can handle changes related to requirements dynamically. The designed support component is compared to two state-of-the-art approaches for decision support in requirements negotiations. Collapse

Topics: decision support group decision support system spiral development model requirements analysis

Methods: design process design methodology

Theories: cognitive complexity theory

Applying a System for Measuring Dynamic Knowledge: Reconsidering the Spiral Model

2019 | HICSS | Citations: 0

Authors: Nissen, Mark E

Abstract: Knowledge is key to competitive advantage, but it is inherently invisible, intan ... Expand

Abstract: Knowledge is key to competitive advantage, but it is inherently invisible, intangible and resistant to quantification, particularly when in dynamic motion. Recent research builds upon emerging knowledge measurement techniques and well-established knowledge flow theory to develop a system for measuring dynamic knowledge in the organization. Results from application to archetypical organization processes are highly consistent with much theory. However, they also lead us to question some longstanding theoretic concepts and principles. In this article, we reconsider the well-known Spiral Model through dynamic knowledge measurement. Collapse

Topics: implicit knowledge knowledge work explicit knowledge spiral development model network technology

Methods: design methodology sensitivity analysis design artifact

Successful Mobile Application Development: Towards a Taxonomy of Domain-Specific Process Models and Methodologies

2019 | HICSS | Citations: 0

Authors: Werth, Oliver; Guhr, Nadine; Breitner, Michael H

Abstract: Mobile applications and mobile application development issues receive an increas ... Expand

Abstract: Mobile applications and mobile application development issues receive an increasing attention for practitioners and academics. The development of mobile applications is connected with a number of domain-specific issues and challenges (e.g., fulfilment of customer requirements or the prevention of high development costs). Consequently, the decision of the most effective process model to develop a mobile application plays a crucial role for software and mobile application development teams. With the help of a structured taxonomy-building methodology, we contribute to the extant literature by creating and presenting a taxonomy for process models and methodologies in software engineering and the mobile application development domain. The taxonomy enrich the existing knowledge base and can help mobile application developers to choose the most suitable process model or methodology. Based on our examination, our results indicate new directions for mobile application research and implications for mobile application development. Collapse

Topics: systems development mobile application system development method user requirement knowledge base

Methods: business process modeling design methodology design artifact design science theoretical contribution

Lean tools and methods to support efficient knowledge creation

2015 | International Journal of Information Management | Citations: 4

Authors: Tyagi, Satish; Cai, Xianming; Yang, Kai; Chambers, Terrence

Abstract: a b s t r a c tContinuous innovation is a key ingredient in maintaining a compe ... Expand

Abstract: a b s t r a c tContinuous innovation is a key ingredient in maintaining a competitive advantage in the current dynamic and demanding marketplace. It requires an organization to regularly update and create knowledge for the current generation, and reuse it later for the next generation of a product. In this regard, an integrated dynamic knowledge model is targeted to structurally define a practical knowledge creation process in the product development domain. This model primarily consists of three distinct elements; SECI (socialization-externalization-combination-internalization) modes, 'ba', and knowledge assets. The model involves tacit knowledge and explicit knowledge interplay in 'ba' to generate new knowledge during the four SECI modes and update the knowledge assets. It is believed that lean tools and methods can also promote learning and knowledge creation. Therefore, a set of ten lean tools and methods is proposed in order to support and improve the efficiency of the knowledge creation process. The approach first establishes a framework to create knowledge in the product development environment, and then systematically demonstrates how these ten lean tools and methods conceptually fit into and play a significant role in that process. Following this, each of them is analyzed and appropriately positioned in a SECI mode depending on best fit. The merits of each tool/method are discussed from the perspective of selecting the individual mode. The managerial implication is that correct and quick knowledge creation can result in faster development and improved quality of products. Collapse

Topics: knowledge creation new product development knowledge management Scrum spiral development model

Methods: design methodology qualitative interview

Theories: SECI model of knowledge dimensions

Influence Structure and Inter-group Learning

2013 | Americas Conference on Information Systems | Citations: 0

Authors: Holsapple, Clyde W; Yang, Zhiguo

Abstract: Inter-group learning is an important phenomenon in the modern business world of ... Expand

Abstract: Inter-group learning is an important phenomenon in the modern business world of virtual organizations, distributed knowledge processing, and supply chain systems. Here, we examine how alternative influence structures within groups may affect the learning that happens through inter-group interactions. This study uses a simulation methodology with measures related to influence structure, knowledge matrices, and learning-task completion. The results indicate that the level of centrality in a group’s own influence structure tends to negatively relate to its learning performance. The presence of an influential individual in a group will slow down the learning (require more rounds of interaction to get agreement), impede the spread of knowledge (learn less of the truth), and increase the chance of group conflict (increasing frequency of learning impasses). Furthermore when two groups both have highly centered influence structures, they are detrimental to each other’s learning performance. Collapse

Topics: explicit knowledge implicit knowledge competitive advantage spiral development model

Methods: simulation experiment design methodology

Organizational Ambidexterity Building via IT-enabled Strategic Learning and Business Learning: A Evolutionary Journey of Huawei

2013 | International Conference on Information Systems | Citations: 0

Authors: Yan, Mengling; Yu, Angela Yan; Dong, Xiaoying

Abstract: Organizations are commonly bothered by paradoxical pursuits, which make them dem ... Expand

Abstract: Organizations are commonly bothered by paradoxical pursuits, which make them demand on the development of organizational ambidexterity with dual exploitation and exploration abilities. This paper drawing on the organizational learning perspective, aims to uncover how the interaction of Information Technology (IT) and two distinguished organizational learning processes (i.e., strategic learning and business learning) dynamically contribute to the construction of organizational ambidexterity. To address this key research question, we studied an outstanding Chinese high-tech firm (Huawei) by revealing its evolutionary journey. We described how the IT-driven strategic learning leads to strategic transformation, while business learning results in the organizational stability in a certain period. Continuous exploration and exploitation constructed organizational ambidexterity. Specific strategic learning and business learning activities and methods were identified. This study not only fills the gap of the missing of IT artifacts in organizational learning and ambidexterity literatures but also offers valuable insights for other firms. Collapse

Topics: organization learning electronic mail systems implementation online learning system IT project

Methods: qualitative interview case study triangulation literature study theory development

Theories: ambidexterity theory organizational learning theory