Towards a domain-driven distributed reference architecture for big data systems

2023 | Americas Conference on Information Systems | Citations: 0

Authors: Ataei, Pouya; Litchfield, Alan

Abstract: The proliferation of digital devices, rapid development of software and the inf ... Expand

Abstract: The proliferation of digital devices, rapid development of software and the infrastructure of today, have augmented user's capability to produce data at an unprecedented rate. The accelerated growth of data could be called the era of big data and forced a paradigm shift in data engineering because the variety, velocity and volume of data overwhelmed existing systems. While companies attempt to extract benefit from big data, success rates are still low. Challenges such as rapid changes in technology, organizational culture, complexity in data engineering, impediments to system development, and a lack of effective big data architectures mean that only an estimated 20% of companies achieved their goals. To this end, this study explores a domain-driven distributed big data reference architecture that addresses issues in data architecture, data engineering, and system development. This reference architecture is empirically grounded and evaluated through deployment in a real-world scenario as an instantiated prototype, solving a problem in practice. The results of the evaluation demonstrate utility and applicability but with architectural trade-offs and challenges. Collapse

Topics: software as a service cloud computing data lake systems development big data

Methods: design artifact simulation data modeling design science structured literature research

Welcome to the fourth issue of volume 32 of the Journal of Strategic Information Systems

2023 | Journal of Strategic Information Systems | Citations: 0

Authors: Chan, Yolande E.

Abstract: EditorialWelcome to the fourth issue of volume 32 of the Journal of Strategic I ... Expand

Abstract: EditorialWelcome to the fourth issue of volume 32 of the Journal of Strategic Information Systems I am very pleased to introduce this 4th Journal of Strategic Information Systems issue of 2023. In their thought-provoking editorial, "Doing strategic information systems research for public value," Kevin C. Desouza and Gregory S. Dawson highlight the importance of impactful information systems (IS) research that creates public value. They show practically how to build related IS research programs. This editorial is followed by four research articles. The first two address doing strategic information systems research and doing research that has social value. The final two address organizational inertia, decision-making and agility.The 1st research article, "Managing historical conditions in information systems strategizing: An imprinting perspective," is authored by Malshika Dias, Shan L. Pan, Yenni Tim, and Lesley Land. The authors write: IS strategizing is particularly challenging for established organizations because of their historical conditions. The question of how established organizations can effectively manage their historical conditions in IS strategizing remains under-explored. To address this question, we conducted a case study tracing the history of an established organization in the building and construction industry. Through the analysis, we found four systems: an accounting management system, business communication system, knowledge management system, and community collaboration system, as the historical conditions that formed an IS imprint, which was later managed and reproduced during IS strategizing. Using the imprinting lens, we developed an understanding of: (1) the formation of the IS imprint at the organizational foundation; and (2) the reproduction of the IS imprint, considering imprint-as-resource and imprint-as-constraint during IS strategizing. We contribute to the literature by providing an understanding of how historical conditions inform IS strategizing in the long term and by applying the imprinting lens to uncover the process through which an IS imprint is strategically managed and reproduced beyond the founding phase. The insights developed from this study are transferable to similar organizational contexts for managing historical conditions in IS strategizing.The 2nd research article focuses on social value. "Doing good by going digital -Taxonomy of digital social innovation in the context of incumbents," is authored by Christoph Buck, Anna Krombacher, Maximilian Röglinger, and Katrin Wyrtki. They write: Digital social innovation (DSI) offers incumbents a strategic field of action to leverage the opportunities of digital technologies to address pressing societal challenges. By proposing a taxonomy and 12 clusters of incumbents' DSI initiatives based on a sample of 296 real-world objects, we develop a unified understanding of DSI and its characteristics. This lays the foundation for further theorising on DSI from an incumbent perspective and for researchers to shape the DSI field. The taxonomy provides incumbents with an orientation to realise DSI's rich strategic potentials throughout the DSI ideation process and in assessing DSI types.The 3rd research article, "How software as a service simultaneously affords organizational agility and inertia," continues the theme of innovation, highlighting how agility can be facilitated or hindered. The authors, Sabine Khalil and Till J. Winkler, state: Although cloud computing is associated with organizational agility, anecdotal evidence points to resistance to cloud computing by employees in information technology (IT) units. We explored the links between software as a service (SaaS) and organizational agility by conducting two stages of interviews with key informants in large organizations, and by employing affordance and inertia-theoretical lenses. Two basic affordances emerged from the retroductive data analysisimplementing quickly and sourcing independentlywhich in turn yielded two higher-level affordances: trialing alternatives and self-organizing business teams. We developed a model that explains how and why these four affordances enhance agility by accelerating the sensing-to-acting process of organizations. We also describe how five categories of organizational inertia in IT units hinder agility. Our main contribution is how adopting SaaS applications enables organizational agility while highlighting the role of IT unit inertia in SaaS affordance actualization processes.2 technical and social issues related to machine learning. It also examines organizational agility and organizational inertia. The article is entitled, "Machine learning advice in managerial decision-making: The overlooked role of decision makers' advice utilization." The authors write: Machine learning (ML) analyses offer great potential to craft profound advice for augmenting managerial decision-making. Yet, even the most promising ML advice cannot improve decision-making if it is not utilized by decision makers. We therefore investigate how ML analyses influence decision makers' utilization of advice and resulting decision-making performance. By analyzing data from 239 ML-supported decisions in real-world organizational scenarios, we demonstrate that decision makers' utilization of ML advice depends on the information quality and transparency of ML advice as well as decision makers' trust in data scientists' competence. Furthermore, we find that decision makers' utilization of ML advice can lead to improved decision-making performance, which is, however, moderated by the decision makers' management level. The study's results can help organizations leverage ML advice to improve decision-making and promote the mutual consideration of technical and social aspects behind ML advice in research and practice as a basic requirement.This fourth JSIS issue of 2023 focuses on strategic IS and IS strategizing, along with IT-enabled public value, societal value, innovation, agility, and inertia. May it provide you with much food for thought, reflection, and action. Collapse

Topics: software as a service user experience decision making data quality organizational context

Methods: machine learning qualitative interview case study field study

Theories: theory of affordance

Leveraging Cloud Computing and Software-as-a-Service to Build Sustainable and Resilient Supply Chains

2023 | International Conference on Information Systems | Citations: 0

Authors: Herbe, Amandine

Abstract: ... Expand

Abstract: Collapse

Topics: software as a service affordance user experience data management usability

Methods: qualitative interview literature study theory development design science capability maturity model integration

Theories: theory of affordance

Navigating paradigm shifts and transitioning challenges for Customer Success: Learning from SaaS business models

2023 | International Conference on Information Systems | Citations: 0

Authors: Iqbal, Taskeen; Gogulapati, Raji; Iqbal, Kiram

Abstract: Achieving Customer Success (CS) has become the primary goal for Anything as a s ... Expand

Abstract: Achieving Customer Success (CS) has become the primary goal for Anything as a service (XaaS) vendors with recurring revenue models to provide continuous value to their customers. This article attempts to present the theoretical insights on the key drivers of CS Management and proposes a conceptual framework based on 32 in-depth interviews with CS Practitioners. First, this article analyses the theoretical foundations and customer value management challenges for the newly emerging field of CS for subscription-based business models. Second, this article outlines three key drivers (prevent churn, increase success, ensure usage continuance from the conceptual framework) for CS from the voices of practicing CS professionals using the Grounded Theory Method (GTM). Third, this article analyzes the key drivers along with root cause analysis for churn and recognizes the practical implications of operating model shifts involved in moving to subscription models for XaaS vendors. Collapse

Topics: business model software as a service business-to-business value creation LinkedIn

Methods: qualitative interview grounded theory constant comparative analysis personal interview literature study

Theories: dynamic capabilities theory

Improving Digital-Enabled Strategic Agility with Enterprise Strategy SaaS Platform Affordances: A Manufacturing Perspective

2023 | International Conference on Information Systems | Citations: 0

Authors: Kalgovas, Bradley

Abstract: Strategic Agility allows organizations to rapidly respond to market movements a ... Expand

Abstract: Strategic Agility allows organizations to rapidly respond to market movements and integrate these opportunities into their organization. Open Strategy, utilizing frameworks such as Objectives and Key Results, increases Strategic Agility by enhancing transparency and inclusiveness in strategy development and execution. However, leaders lack effective digital tools to rapidly align organizations at scale and track progress, especially when creating Strategic Agility. To address this, Enterprise Strategy SaaS Platforms (Strategy SaaS), a new breed of strategy software, is being developed to facilitate Digital-Enabled Strategic Agility (DESA). This research explores the enablers of Strategy SaaS adoption and its impact on DESA through two manufacturing cases using Integrated Affordance Theory. Results indicate Strategy SaaS enables organizations to sense, decide, coordinate, and act on their Open Strategy initiatives more effectively. However, it also requires additional enablers due to the business-led nature of implementation. The research contributes a tangible action plan for leaders to increase DESA. Collapse

Topics: software as a service affordance usability user experience strategic agility

Methods: qualitative interview case study personal interview

Theories: theory of affordance

How software as a service simultaneously affords organizational agility and inertia

2023 | Journal of Strategic Information Systems | Citations: 0

Authors: Khalil, Sabine; Winkler, Till J.

Abstract: Although cloud computing is associated with organizational agility, anecdotal ev ... Expand

Abstract: Although cloud computing is associated with organizational agility, anecdotal evidence points to resistance to cloud computing by employees in information technology (IT) units. We explored the links between software as a service (SaaS) and organizational agility by conducting two stages of interviews with key informants in large organizations, and by employing affordance and inertia-theoretical lenses. Two basic affordances emerged from the retroductive data analysis –implementing quickly and sourcing independently – which in turn yielded two higher-level affordances: trialing alternatives and self-organizing business teams. We developed a model that explains how and why these four affordances enhance agility by accelerating the sensing-toacting process of organizations. We also describe how five categories of organizational inertia in IT units hinder agility. Our main contribution is how adopting SaaS applications enables orga­ nizational agility while highlighting the role of IT unit inertia in SaaS affordance actualization processes. Collapse

Topics: software as a service affordance cloud computing user experience usability

Methods: qualitative interview field study personal interview theoretical contribution longitudinal research

Theories: theory of affordance

SOFTWARE-AS-A-SERVICE (SAAS) INNOVATION IN THE CONTEXT OF SOFTWARE INDUSTRY: A RESOURCE ORCHESTRATION PERSPECTIVE

2023 | European Conference On Information Systems | Citations: 0

Authors: Liao, Chang-Chien; Peng, Chih-Hung; Chang, Hsin-Lu

Abstract: Cloud computing brings a paradigm shift in the software industry and changes th ... Expand

Abstract: Cloud computing brings a paradigm shift in the software industry and changes the business model of software vendors (SV). Software as a service (SaaS), the most popular form of cloud computing, has been recognized as the fundamental change in the delivery, utilization, and management of software. While the transformation to SaaS requires changes within the organization, SVs must actively take action to attract customers to accept the SaaS business model, the so-called pull strategy. Drawing on the resource orchestration view, we propose that the antecedents (i.e., structuring cloud resources, developing service bundling capability, and leveraging cloud ecosystem) are related to the likelihood of an innovative SaaS, which, in turn, is associated with SaaS attractiveness to users. Our proposed research framework provides a guideline for SV to attract and persuade customers to adopt SaaS solutions actively. Collapse

Topics: software as a service cloud computing innovation management business model value creation

Methods: survey partial least squares path modeling partial least squares regression usage data

Theories: dynamic capabilities theory

The Impact of Cloud Computing on Firm Performance through Operational Capability

2023 | Americas Conference on Information Systems | Citations: 0

Authors: Mohammed, Niaz; Yoo, Chul Woo

Abstract: Previous literature has shown that the adoption of cloud computing improves the ... Expand

Abstract: Previous literature has shown that the adoption of cloud computing improves the firm performance. However, the path through which cloud computing creates firm performance is not adequately answered in the literature. Adopting the Resource-Based View (RBV), we propose that cloud computing adoption creates operational capability for the firm, which will drive superior firm performance. We will use a two-stage econometric model to test our chain hypothesis to understand better the impact of operational capability creation of cloud computing on the firm's performance. Moreover, we will investigate whether the presence of the Chief Information Officer (CIO) in the Top Management Team (TMT) moderates the operational capability of cloud computing. Collapse

Topics: cloud computing Chief Information Officer organizational productivity database system infrastructure as a service

Methods: econometric modeling Compustat statistical hypothesis test Capital IQ literature study

Theories: resource based view of the firm

Towards a Scalable Digital Skills Training Architecture for Resource-Constrained Environments: The Case of Ayitic Goes Global in Haiti

2023 | Communications of the Association for Information Systems | Citations: 0

Authors: Rao, Lila; McNaughton, Maurice; Verma, Sameer

Abstract: In developing countries such as Haiti, which are marked by high unemployment an ... Expand

Abstract: In developing countries such as Haiti, which are marked by high unemployment and gender inequality, online education has the potential to change lives. Returns on education are particularly high in Information Communications Technology (ICT)-intensive jobs and IT outsourcing offers opportunities for remote employment, providing alternatives for economic diversification and job creation that are particularly relevant for youth and women. However, the problem faced by many developing countries, is that traditional models, frameworks, architectures, and platforms for online learning do not lend themselves well to their context and, therefore, it is important to develop context-specific platforms. This need for suitable platforms has motivated the research question that this paper seeks to address, that is: What is the appropriate architecture that supports learning strategies for delivering scalable digital skills training in a resource-constrained environment? We propose an architecture that was developed specifically for blended learning in resource-constrained environments and describe how a prototype for this was designed, built, and deployed in Haiti. The initial responses to the application of the architecture, including the testimonials of the participants and the interest expressed by other countries of the region in adopting the proposed architecture, have been extremely positive. Collapse

Topics: online learning system digital literacy IT skill cloud computing Google+

Methods: design process design artifact literature study

Theories: learning theory

Creating Data Policies for Digital Business Ecosystems

2023 | Americas Conference on Information Systems | Citations: 0

Authors: Ribeiro, Vitor; Barata, João; Cunha, Paulo Rupino da

Abstract: Data policies are high-level guidelines that define how the organization handle ... Expand

Abstract: Data policies are high-level guidelines that define how the organization handles data. In the age of crossorganizational digital business ecosystems, organizations are facing the need to define data policies that allow them to operate in decentralized scenarios. We conducted a Design Science Research (DSR) project to develop an approach for data policy management for digital business ecosystems. Our artifact was developed and demonstrated in a leading European IT provider. Our results include (1) an approach for data policy creation and (2) a data policy cycle. For theory, our work extends the literature with an approach for data policy management in digital business ecosystems in a highly regulated sector. For practice, our approach can support practitioners in developing the necessary data policies based on their context, considering their location, data-related regulations, available data assets, and organizational environment. Collapse

Topics: digital ecosystem data governance data quality legal context General Data Protection Regulation

Methods: literature study design science kernel theory