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Smartphone Addiction and Conflict: An Incentive-Sensitisation Perspective of Addiction for Information Systems
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2021 | European Journal of Information Systems | Citations: 0
Authors: Kuem, Jungwon; Ray, Soumya; Hsu, Pei-Fang; Khansa, Lara

Abstract: This study seeks to develop and test a theory-driven model of technology addicti ... Expand

Abstract: This study seeks to develop and test a theory-driven model of technology addiction within the context of smartphone use. Drawing on incentive-sensitisation theory, we proposed a nomological network that centres on a second-order factor of smartphone addiction from a psychological perspective. We empirically evaluated the proposed model against longitudinal data collected from 441 smartphone users. Our analysis from structural equation modelling indicates that our two-factor measurement of smartphone addiction (heightened desire and mobile social interaction) is a parsimonious alternative to the four-factor model. In addition, our findings suggest that addiction and its negative consequences differ in their effects on subsequent perceptions, such as perceived usefulness and perceived enjoyment. We also found that personal innovativeness in information technology and a perception of loneliness explain a large amount of variation in smartphone addiction. Overall, the present study significantly contributes to the information systems literature by offering a refined model of smartphone addiction that effectively describes pathological smartphone use while correcting critical biases in existing models. Collapse

Semantic filters: self perception theory

Topics: mobile system smartphone smartphone addiction perceived usefulness information technology addiction

Methods: survey chi squared test longitudinal research SEM tool digital trace data

Theories: self perception theory
Walk for Whom? The Effectiveness of Egoistic and Philanthropic Incentive Designs for Mobile Health Interventions

2020 | International Conference on Information Systems | Citations: 0
Authors: Kyung, Nakyung; Kwon, Hyeokkoo Eric

Abstract: Financial incentives are widely used to promote health behavior. Among others, e ... Expand

Abstract: Financial incentives are widely used to promote health behavior. Among others, egoistic and philanthropic incentives are the two most representative types of financial incentives: While the former is directly given to individuals performing health behavior, the latter ties such behavior to charitable contributions. Despite their prevalence, an understanding of the optimal incentive design for health behavior is limited. In this study, we conducted a randomized field experiment in collaboration with a leading mobile health app provider in order to identify (1) the relative effectiveness of egoistic and philanthropic incentives in promoting health behavior, and (2) how they are moderated by the two common design factors: incentive easiness and incentive value. We found that egoistic incentives usually outperform philanthropic incentives unless incentives have high easiness and low value. In addition, while incentive easiness is a major driver of effective philanthropic incentives, incentive value is a key driver of effective egoistic incentives. Collapse

Semantic filters: self perception theory

Topics: mobile health mobile application mobile system health information system global navigation satellite system

Methods: experiment randomized field experiment ANOVA parametric test ordinary least square

Theories: self perception theory
The Dynamic Effects of Perceptions of Dread Risk and Unknown Risk on SNS Sharing Behavior During Emerging Infectious Disease Events: Do Crisis Stages Matter?
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2020 | Journal of the Association for Information Systems | Citations: 0
Authors: Xu, Liwei; Qiu, Jiangnan; Gu, Wenjing; Ge, Yidi

Abstract: In response to the increasing prevalence of emerging infectious disease (EID) th ... Expand

Abstract: In response to the increasing prevalence of emerging infectious disease (EID) threats, individuals are turning to social media platforms to share relevant information in ever greater numbers. In this study, we examine whether risk perceptions related to user-generated content have dynamic impacts on social networking site (SNS) sharing behavior in different crisis stages. To answer this question, we applied psychometric analysis to evaluate how dread risk and unknown risk can characterize EID threats. Drawing broadly on the literature of risk perceptions, self-perception theory, and crisis stages, we relied on microblogs collected from Sina Weibo, utilizing the vector autoregression model to analyze dynamic relationships. We found that perceptions of dread risk have a dominant and immediate impact on SNS sharing behavior in the buildup, breakout, and termination stages of EID events. Perceptions of unknown risk have a dominant and persistent impact on sharing behavior in the abatement stage. The joint effect of these two types of risk perception reveal an antagonism impact on SNS sharing behavior, and perceptions of dread- and unknown risk have interaction effects from the buildup to termination stages of EID events. To check robustness, we analyzed keywords related to perceptions of dread- and unknown risk. The results of this study support the empirical application of Slovic’s risk perception framework for understanding the characteristics of EID threats and provide a picture of how perceptions of dread- and unknown risk exert differential time-varying effects on SNS sharing behavior during EID events. We also discuss theoretical and practical implications for the crisis management of EID threats. This study is among the first that uses user-generated content in social media to investigate dynamic risk perceptions and their relationship to SNS sharing behavior, which may help provide a basis for timely and efficient risk communication. Collapse

Semantic filters: self perception theory

Topics: microblog knowledge representation Sina Weibo emergency management social media

Methods: longitudinal research time series analysis psychometrics ontological modelling vector autoregression

Theories: self perception theory
Online Customer Reviews as Driver of Customer Loyalty

2019 | International Conference on Information Systems | Citations: 0
Authors: Lohse, Tobias M; Kemper, Jan

Abstract: Online Customer Reviews (OCRs) belong to the most important marketing tools for ... Expand

Abstract: Online Customer Reviews (OCRs) belong to the most important marketing tools for online retailers while having a significant impact on customers’ purchase decision. This article adds a new perspective on the favorable consequences of customer feedback and sheds light on the purchasing behavior of OCR senders. Based on self-perception theory, we study if an increased level of customer engagement makes reviewing customers more loyal compared to their non-reviewing counterparts. By linking a unique set of transaction data from online fashion covering more than 2.9 million orders from 0.4 million individual customers with 0.5 million submitted OCRs, we use a difference-indifference approach as method of choice. The results show that reviewing customers have on average a significantly higher number of orders and purchased items – even when considering product returns. Therefore, we argue that OCRs as a marketing instrument are not only helpful towards gaining new – but also for retaining existing – customers. Collapse

Semantic filters: self perception theory

Topics: marketing management customer loyalty electronic commerce website word of mouth

Methods: longitudinal research experimental group event study propensity score matching Breusch-Pagan test

Theories: self perception theory
The Dark Side of User Participation - The Effect of Calls to Action on Trust and Information Revelation
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2016 | International Conference on Information Systems | Citations: 0
Authors: Ilany Tzur, Naama; Zalmanson, Lior; Oestreicher-Singer, Gal

Abstract: User participation, a practice encouraged by many e-businesses these days is con ... Expand

Abstract: User participation, a practice encouraged by many e-businesses these days is considered a positive experience for all involved. Yet this study shows that such encouragement can cause users to expose themselves to potentially harmful consequences, by enhancing their trust in the website and leading them to be more willing to reveal personal information. We perform a series of empirical experiments, utilizing a YouTube-like video browsing platform and find that users who are exposed to prompts that require them to rate videos subsequently report higher trust in the site and reveal more personal information, compared with users who are not exposed to such prompts. Exposure to prompts does not affect users’ general attitudes regarding privacy. We test alternative scenarios to attempt to identify the sources of the phenomena, and we link our results to previous work on website-initiated participation and self-perception theory. We discuss both theoretical and policy implications. Collapse

Semantic filters: self perception theory

Topics: website information privacy concern data breach privacy YouTube

Methods: experimental group experiment survey robustness check

Theories: self perception theory
Using User Personality to explain the Intention-Behavior Gap and Changes in Beliefs: A Longitudinal Analysis

2012 | International Conference on Information Systems | Citations: 0
Authors: Maier, Christian; Laumer, Sven; Eckhardt, Andreas; Weitzel, Tim

Abstract: The research reported in this article intends to investigate whether individuals ... Expand

Abstract: The research reported in this article intends to investigate whether individuals a) update degrees of beliefs over time and b) transfer behavioral intentions into adoption behavior in a different manner based on their personality. Therefore, the personality trait dispositional resistance is discussed within the Integrative Framework of Technology Use. Results of an empirical longitudinal analysis (N=145) show that individuals update their beliefs based on prior beliefs and usage behavior differently in accordance with their personality. Results also reveal that individuals transfer behavioral intentions into adoption behavior differently based on their personality. Hence, we discuss our contributions to technology adoption research by highlighting the importance of personality traits when investigating technology-related beliefs and behavior over time. Results also include an assessment of the findings’ practical relevance by identifying which individuals maintain negative beliefs over time and by identifying the high extent of technology usage as a possibility for overcoming negative beliefs. Collapse

Semantic filters: self perception theory

Topics: personality behavioral intention information system use perceived ease of use perceived usefulness

Methods: survey regression analysis method longitudinal research longitudinal data analysis descriptive statistic

Theories: self perception theory technology acceptance model theory of planned behavior
Shackled to the Status Quo: The Inhibiting Effects of Incumbent System Habit, Switching Costs, and Inertia on New System Acceptance

2012 | Management Information Systems Quarterly | Citations: 536
Authors: Polites, Greta L.; Karahanna, Elena

Abstract: Given that adoption of a new system often implies fully or partly replacing an i ... Expand

Abstract: Given that adoption of a new system often implies fully or partly replacing an incumbent system, resistance is often manifested as failure of a user to switch from an incumbent technology to a newly introduced one. Thus,a potential source of resistance to adopting a new system lies in the use of an incumbent system. Using the status quo bias and habit literatures as theoretical lenses, the study explains how use of an incumbent system negatively impacts new system perceptions and usage intentions. We argue that habitual use of an incumbent system, rationalization due to perceived transition costs, and psychological commitment due to perceived sunk costs all encourage development of inertia. Inertia in turn fully mediates the impact of these incumbent system constructs on constructs related to acceptance of the new system via psychological commitment based on cognitive consistency and by increasing the importance of normative pressures. Specifically, we hypothesize that inertia leads to decreased perceptions of the ease of use and relative advantage of a newly introduced system and has a negative impact on intentions to use the new system, above and beyond its impact through perceptions. Finally, we hypothesize that inertia moderates the relationship between subjective norm and intention, such that normative pressures to use a new system become more important in the presence of inertia. Empirical results largely support the hypothesized relationships showing the inhibiting effect of incumbent-system habit, transition and sunk costs, and inertia on acceptance of a new system. Our study thus extends theoretical understanding of the role of incumbent system constructs such as habit and inertia in technology acceptance, and lays the foundations for further study of the interplay between perceptions and cognition with respect to the incumbent system and those with respect to a new system. Collapse

Semantic filters: self perception theory

Topics: usage intention Google+ technology adoption electronic mail switching cost

Methods: survey PLS tool partial least squares regression post-hoc analysis card sorting

Theories: technology acceptance model self perception theory cognitive dissonance theory
Understanding the dynamics of users’ belief in software application adoption
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2011 | International Journal of Information Management | Citations: 0
Authors: Lee, Kyootai; Yan, Aihua; Joshi, Kailash

Abstract: Research has identiﬁed numerous factors that inﬂuence initial technology adoptio ... Expand

Abstract: Research has identiﬁed numerous factors that inﬂuence initial technology adoption decisions. However, extant studies consider beliefs to be static rather than dynamic over the adoption time-span. Various models have been employed to identify adoption behavior, pre- and post-adoption, however, there is little research on the dynamics of users’ belief structures over time and the inter-relationships among them. This study aims to investigate the dynamic nature of users’ beliefs and the relationships among their dynamics, i.e., rates of change. We test our research model based on data obtained at three time-windows using a parallel-growth process model. The results reveal that self-efﬁcacy, usefulness and intention to use are likely to be dynamic, and increase with time. The rate of change in self-efﬁcacy inﬂuences the rate of change in usefulness, which in turn affects the rate of change in intention to use. This study theoretically contributes to expanding the extant cross-sectional TAM research to include time-phased TAM studies, and highlights the role of self-efﬁcacy as an important determinant of the dynamics. Collapse

Semantic filters: self perception theory

Topics: usage intention self efficacy ease of use perceived usefulness perceived ease of use

Methods: latent growth curve modeling business process modeling longitudinal research cross sectional research statistical hypothesis test

Theories: technology acceptance model social cognitive theory self perception theory
Why Break the Habit of a Lifetime? Rethinking the Roles of Intention, Habit, and Emotion in Continuing Information Technology Use

2009 | Management Information Systems Quarterly | Citations: 126
Authors: Ortiz de Guinea, Ana; Markus, M. Lynne

Abstract: One of the most welcome recent developments in Information Systems scholarship h ... Expand

Abstract: One of the most welcome recent developments in Information Systems scholarship has been the growing interest in individuals' continuing use of information technology well after initial adoption, known in the literature as IT usage, IT continuance, and post-adoptive IT usage. In this essay, we explore the theoretical underpinnings of IS research on continuing IT use. Although the IS literature on continuing IT use emphasizes the role of habitual behavior that does not require conscious behavioral intention, it does so in a way that largely remains faithful to the theoretical tradition of planned behavior and reasoned action. However, a close reading of reference literatures on automatic behavior (behavior that is not consciously controlled) and the influences of emotion on behavior suggests that planned behavior and reasoned action may not provide the best theoretical foundation for the study of continuing IT use. As a result, we call for empirical research that directly compares and contrasts the consensus theory of continuing IT use with rival theories that place much greater emphasis on unplanned and unreasoned action Collapse

Semantic filters: self perception theory

Topics: information system use behavioral intention usage intention perceived usefulness social influence

Methods: neurophysiology

Theories: theory of planned behavior action theory activity theory social practice theory self perception theory
Do web sites change customers’ beliefs? A study of prior–posterior beliefs in e-commerce
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2009 | Information & Management | Citations: 0
Authors: Zahedi, Fatemeh “Mariam”; Song, Jaeki

Abstract: Web sites are the main interface between online merchants and their customers. D ... Expand

Abstract: Web sites are the main interface between online merchants and their customers. Despite the consequent importance of web-site design, there is little theoretical foundation that can be used to assess how web-design factors lead e-customers to revise their earlier beliefs. Our study examined web customers’ salient beliefs and the role of web-design elements in altering customers’ existing beliefs after their exposure to an e-commerce web site. Using salient beliefs and categories of web-design elements identified previously, we developed a conceptual model of belief revisions due to exposure to web-design elements and internal cues. The empirical analysis of the model indicated that web customers were influenced by the external cues from the design factors as well as the internal ones from their prior beliefs. Our findings have implications in designing web sites for e-commerce. Collapse

Semantic filters: self perception theory

Topics: website electronic commerce web application self efficacy ease of use

Methods: experiment SEM tool post-hoc analysis exploratory factor analysis data transformation

Theories: technology acceptance model self perception theory

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Found 14 articles

Smartphone Addiction and Conflict: An Incentive-Sensitisation Perspective of Addiction for Information Systems

Walk for Whom? The Effectiveness of Egoistic and Philanthropic Incentive Designs for Mobile Health Interventions

The Dynamic Effects of Perceptions of Dread Risk and Unknown Risk on SNS Sharing Behavior During Emerging Infectious Disease Events: Do Crisis Stages Matter?

Online Customer Reviews as Driver of Customer Loyalty

The Dark Side of User Participation - The Effect of Calls to Action on Trust and Information Revelation

Using User Personality to explain the Intention-Behavior Gap and Changes in Beliefs: A Longitudinal Analysis

Shackled to the Status Quo: The Inhibiting Effects of Incumbent System Habit, Switching Costs, and Inertia on New System Acceptance

Understanding the dynamics of users’ belief in software application adoption

Why Break the Habit of a Lifetime? Rethinking the Roles of Intention, Habit, and Emotion in Continuing Information Technology Use

Do web sites change customers’ beliefs? A study of prior–posterior beliefs in e-commerce