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Gamified monetary reward designs: Offering certain versus chance-based rewards
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2023 | Information Systems Journal | Citations: 0
Authors: Adam, Martin; Reinelt, Annika; Roethke, Konstantin

Abstract: To motivate visitors to engage with websites, e-tailers widely employ monetary r ... Expand

Abstract: To motivate visitors to engage with websites, e-tailers widely employ monetary rewards (e.g., vouchers, discounts) in their website designs. With advances in user interface technologies, many e-tailers have started to offer gamified monetary reward designs (MRDs), which require visitors to earn the monetary reward by playing a game, rather than simply claiming the reward. However, little is known about whether and why gamified MRDs engage visitors compared to their non-gamified counterpart. Even less is known about the effectiveness of gamified MRDs when providing certain or chance-based rewards, in that visitors do or do not know what reward they will gain for successfully performing in the game. Drawing on cognitive evaluation theory, we investigate gamified MRDs with certain or chance-based rewards and contrast them to non-gamified MRDs with certain rewards in user registration systems. Our results from a multi-method approach encompassing the complementary features of a randomised field experiment (N = 651) and a randomised online experiment (N = 330) demonstrate differential effects of the three investigated MRDs on user registration. Visitors encountering either type of gamified MRD are more likely to register than those encountering a non-gamified MRD. Moreover, gamified MRDs with chance-based rewards have the highest likelihood of user registrations. We also show that MRDs have distinct indirect effects on user registration via anticipated experiences of competence and sensation. Overall, the paper offers theoretical insights and practical guidance on how and why gamified MRDs are effective for e-tailers. Collapse

Semantic filters: self determination theory

Topics: website electronic mail electronic commerce gamification website design

Methods: experiment randomized field experiment survey experimental task mixed method

Theories: cognitive evaluation theory self determination theory
The Effects of Digitally Delivered Nudges in a Corporate Wellness Program
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2023 | Journal of the Association for Information Systems | Citations: 1
Authors: Babar, Yash; Curley, Shawn; Ke, Zhihong; Liu, De; Sheffler, Zachary

Abstract: We investigate how two digitally delivered nudges, namely light social support ... Expand

Abstract: We investigate how two digitally delivered nudges, namely light social support (nonverbal cues such as kudos or likes) and motivational messaging, affect employees' self-reported physical activity in an online, corporate wellness program. Within this unique field setting, using data from several years, we found evidence that both types of nudges provide benefits beyond the effect of cash incentives. However, the effects vary by individual, depending on whether the employee is actively engaging in physical activity, and by time, depending on how long the employee has been in the wellness program. We found light social support to be less effective over time, while motivational messages were found to be more effective with the duration in the program and generally more effective for physically inactive users. Our findings have implications for the design of wellness systems, suggesting different approaches depending on an employee's current activity level and tenure in the program.De Liu is a Xian Dong Eric Jing Professor of Information and Decision Sciences at the Carlson School of Management, University of Minnesota. He received his PhD from the University of Texas at Austin, and his master's and bachelor's degrees from Tsinghua University. His recent research interests include gamification, AI /augmented reality, internetbased auctions and market mechanisms, online reviews, and crowdfunding. His research has appeared in leading journals such as MIS Quarterly, Management Science, Information Systems Research, Journal of Marketing, Journal of Market Research, and Production and Operations Management. He has served as an associate editor for Information Systems Research and Journal of Organizational Computing and Electronic Commerce. He is also the academic director of the Business Analytics programs at the Carlson School of Management.Yash Babar is an assistant professor in the Department of Operations and Information Management at the University of Wisconsin-Madison. He received his PhD from the University of Minnesota in information and decision sciences and his bachelor's degree from BITS Pilani Goa. He researches the socioeconomic impacts of information systems exploring online-offline interactions in digital platforms like the gig economy, online communities, social media, and mobile fitness applications. His work has appeared in Information Systems Research and MIS Quarterly and at several international IS conferences. Collapse

Semantic filters: self determination theory

Topics: mobile phone web forum intrinsic motivation user behavior

Methods: longitudinal research difference in differences Poisson regression propensity score matching robustness check

Theories: self determination theory
The motivation paradox: Understanding contradictory effects of awards on contribution quantity versus quality in virtual community
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2023 | Information & Management | Citations: 0
Authors: Banerjee, Shankhadeep; Bhattacharyya, Samadrita; Bose, Indranil

Abstract: We use the lens of the intrinsic/extrinsic motivation theory to holistically mod ... Expand

Abstract: We use the lens of the intrinsic/extrinsic motivation theory to holistically model the effects of intangible awards on member contribution in virtual communities. Using multiple studies on Yelp, we validate that the influence of award stimuli on contribution outcomes become significantly moderated by the aspect of contribution (quantity versus quality) and the novelty of stimuli (time and repetition of awards) to interestingly form divergent (downward versus upward) yet theoretically explicable curvilinear trajectories of contribution. This study contributes to IS literature on virtual communities and social-cognitive literature on work motivation and offers insights to community managers to design better incentive systems. Collapse

Semantic filters: self determination theory

Topics: online community intrinsic motivation electronic health blockchain online review

Methods: theory development ANOVA parametric test regression analysis method experimental group

Theories: motivation theory self determination theory cognitive evaluation theory
How AI Developers’ Perceived Accountability Shapes Their AI Design Decisions

2023 | International Conference on Information Systems | Citations: 0
Authors: Bartsch, Sebastian; Schmidt, Jan-Hendrik

Abstract: While designing artificial intelligence (AI)-based systems, AI developers usual ... Expand

Abstract: While designing artificial intelligence (AI)-based systems, AI developers usually have to justify their design decisions and, thus, are accountable for their actions and how they design AI-based systems. Crucial facets of AI (i.e., autonomy, inscrutability, and learning) notably cause potential accountability issues that AI developers must consider in their design decisions, which has received little attention in prior literature. Drawing on self-determination theory and accountability literature, we conducted a scenariobased survey (n=132). We show that AI developers who perceive themselves as accountable tend to design AI-based systems to be less autonomous and inscrutable but more capable of learning when deployed. Our mediation analyses suggest that perceived job autonomy can partially explain these direct effects. Therefore, AI design decisions depend on individual and organizational settings and must be considered from different perspectives. Thus, we contribute to a better understanding of the effects of AI developers' perceived accountability when designing AI-based systems. Collapse

Semantic filters: self determination theory

Topics: artificial intelligence social presence systems development

Methods: survey partial least squares path modeling theoretical contribution mediation analysis qualitative interview

Theories: self determination theory
The Role of Strong and Weak Ties in the Usage Behaviour of Social Media Apps

2023 | European Conference On Information Systems | Citations: 0
Authors: Beşer, Alper; Erdogan, Aleyna

Abstract: Social media apps like TikTok have influenced the daily lives of billions of us ... Expand

Abstract: Social media apps like TikTok have influenced the daily lives of billions of users. Such apps are forms of network goods and subject to so-called network externalities. They offer a social utility that increases with the number of app users. The social utility can be divided into a strong-tie utility (STU) and weaktie utility (WTU) as it may emerge from strong ties (e.g. close friends) and weak ties (e.g. friends of friends) respectively. To investigate their influence on the usage behaviour more closely, we develop a research model and conduct an online experiment (N=291) for collecting data for seven popular social media apps. The results prove that strong and weak ties can influence users in two ways: providing utility and exerting social pressure. While the level of these effects varies for the tested apps, the utility has a generally greater influence on the intention to use. Collapse

Semantic filters: self determination theory

Topics: mobile application social media usage intention information system use YouTube

Methods: survey statistical hypothesis test experiment structural equation modeling partial least squares regression

Theories: technology acceptance model social network theory self determination theory
A Visual's Worth a Thousand Codes: Illustrative Techniques for Grounded Theory Methodology

2023 | HICSS | Citations: 0
Authors: Clary, G.; Van Slyke, C.

Abstract: Academic research should show a transparent methodology. Transparency is import ... Expand

Abstract: Academic research should show a transparent methodology. Transparency is important for replicability, trust in the results, and adapting to new contexts. Due to its subjective nature, transparency is especially important for qualitative work, such as grounded theory methodology (GTM). In this paper, we report aspects of a GTM study that highlights several visuals aimed at increasing transparency. This paper aims to contribute novel, transparencyenhancing GTM illustrations that others can adapt for their purposes. The illustrations are analyzed and discussed with suggestions for implementation. Collapse

Semantic filters: self determination theory

Topics: remote work IT supported collaboration pandemic

Methods: qualitative interview qualitative coding triangulation design principle qualitative content analysis

Theories: self determination theory
AI for Social Good (AI4SG) Education in an Undergraduate Introductory MIS Course

2023 | Americas Conference on Information Systems | Citations: 0
Authors: Chen, Yu; Hill, Timothy

Abstract: We describe a pedagogical study in which we designed and implemented a module f ... Expand

Abstract: We describe a pedagogical study in which we designed and implemented a module for undergraduate Management Information Systems (MIS) students, aimed at preparing them for an increasingly AIimpacted business environment and society. We developed a learning module that taps their inherent motivation to make a meaningful difference, challenging them to ideate applications of AI for social good (AI4SG), focused specifically on sustainability. We piloted the module in an existing introductory MIS course, first establishing a range of fundamental AI capabilities through hands-on demos and study cases. Then, with instructor guidance, the student teams, working in a social entrepreneurship "start-up" context, identified sustainability challenges impacting their own communities and worked together to propose and pitch AI-powered solutions. The results suggest that students find this approach deepened their understanding of sustainability issues in their communities, improved their knowledge of how AI could address social issues, and improved their confidence in their ability to innovate. Collapse

Semantic filters: self determination theory

Topics: artificial intelligence anonymity IT career entrepreneurship innovation management

Methods: survey Student's t-test parametric test personal interview design methodology

Theories: self determination theory
Enhancing users’ security engagement through cultivating commitment: the role of psychological needs fulfilment
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2023 | European Journal of Information Systems | Citations: 0
Authors: Davis, Joshua; Agrawal, Deepti; Guo, Xiang

Abstract: Employee behaviour is fundamental to corporate information security (InfoSec) ca ... Expand

Abstract: Employee behaviour is fundamental to corporate information security (InfoSec) capabilities across the phases of prevention, detection, and response. Unfortunately, despite over a decade of research on the topic, the human aspect of security remains the most vulnerable in many companies today, often rooted in employee disinterest. Two traditions within the InfoSec research that may contribute to this disconnect are 1) emphasis on extrinsic manipulation of behaviour versus cultivation of internalised commitment to organisational InfoSec and 2) emphasis on isolated activities over more integrated perspectives of security behaviour. Addressing these gaps, the current study examines end user InfoSec behaviour through a distinct internal motivational lens. Rooted in Self-Determination Theory, a research model is introduced that highlights workplace factors which drive end users’ internalised commitment to organisational InfoSec by fulfiling fundamental psychological needs (autonomy, competence, and relatedness) within this context. Commitment, which captures internally regulated motivation to contribute to organisational InfoSec performance, is then positioned as a driver of intention to engage in various security behaviours. Overall, the results support the study’s hypotheses and underscore the important roles perceived behavioural control, IT competence, and user-IS department relations have on commitment to organisational InfoSec and resultant behavioural outcomes. Collapse

Semantic filters: self determination theory

Topics: knowledge base IT job cybersecurity behavior resource allocation electronic mail

Methods: survey design survey partial least squares regression psychometrics partial least squares path modeling

Theories: self determination theory
Establishing a Gamified Programming Practice Environment with Immediate Feedback

2023 | Americas Conference on Information Systems | Citations: 0
Authors: Fu, JenRuei; Hsu, Chiung-Wen

Abstract: Feedback serves a key role of closing the gap between students' current underst ... Expand

Abstract: Feedback serves a key role of closing the gap between students' current understanding and desired learning. However, it is difficult for students to obtain feedback on homework corrections in a timely manner. With the guidance of self-determination theory, this research integrated gamified elements and immediate feedback feature in students' practice assignments and develops a highly motivating SQL programming practice exercise that is not limited by time and space, allowing exploration and trial-anderror process surroundings. The system completely records the content of each activity process and problem-solving so as to provide teachers with after-the-fact review and serve as a reference for classroom teaching. We provide students with an engaging but meaningful learning experience in gamified scenarios. From the perspective of learning gamification, this research explores how gamification elements in the learning process affect students' learning engagement and learning outcomes. Collapse

Semantic filters: self determination theory

Topics: gamification user interface usability enterprise architecture structured query language

Methods: survey design artifact

Theories: self determination theory
Uncovering Situations of Cargo Cult Behavior in Agile Software Development Method Use

2023 | HICSS | Citations: 0
Authors: Havstorm, Tanja Elina; Karlsson, Fredrik; Hedström, Karin

Abstract: Misinterpretations and faulty use of Software Development Method (SDM) practices ... Expand

Abstract: Misinterpretations and faulty use of Software Development Method (SDM) practices and principles are identified pitfalls in Software Development (SD). Previous research indicates cases with method adoption and use failures; one reason could be the SDM Cargo Cult (CC) behavior, where SD organizations claim to be agile but not doing agile. Previous research has suggested the SDM CC framework as an analytical tool. The aim of this paper is to refine the SDM CC framework and empirically test this version of the framework. We use data from an ethnographical study on three SD teams’ Daily Scrum Meetings (DSM). The empirical material was collected through observations, interviews, and the organization’s business documents. We uncovered twelve CC situations in the SD teams’ use of the DSM practice, structured into seven categories of SDM deviations: bringing irrelevant information, canceling meetings, disturbing the team, receiving unclear information, bringing new requirements, problem-solving, and task distribution. Collapse

Semantic filters: self determination theory

Topics: Scrum software developer problem solving

Methods: qualitative interview design methodology field study ethnography

Theories: self determination theory social action theory organizational behavior theory motivation theory

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Found 198 articles

Gamified monetary reward designs: Offering certain versus chance-based rewards

The Effects of Digitally Delivered Nudges in a Corporate Wellness Program

The motivation paradox: Understanding contradictory effects of awards on contribution quantity versus quality in virtual community

How AI Developers’ Perceived Accountability Shapes Their AI Design Decisions

The Role of Strong and Weak Ties in the Usage Behaviour of Social Media Apps

A Visual's Worth a Thousand Codes: Illustrative Techniques for Grounded Theory Methodology

AI for Social Good (AI4SG) Education in an Undergraduate Introductory MIS Course

Enhancing users’ security engagement through cultivating commitment: the role of psychological needs fulfilment

Establishing a Gamified Programming Practice Environment with Immediate Feedback

Uncovering Situations of Cargo Cult Behavior in Agile Software Development Method Use