P2P lending and Natural Disasters: Is Altruistic Behavior conditional?

2023 | International Conference on Information Systems | Citations: 0

Authors: Agrawal, Lavlin; Sharman, Raj; Tiu, Christian; Joenväärä, Juha

Abstract: In the aftermath of natural disasters, borrowers seeking credit from traditiona ... Expand

Abstract: In the aftermath of natural disasters, borrowers seeking credit from traditional sources, such as banks, may encounter higher interest rates than in pre-disaster periods. We examine the lending behavior of peer-topeer (P2P) platforms in the wake of disasters. Since P2P platforms involve individual investors in making lending decisions, they accommodate both profit motives and empathetic responses. Empirical evidence from psychology suggests that empathy can lead to prosocial behavior. Consistent with this assertion, we find that loans affected by natural disasters have lower interest rates than comparable loans not issued in the wake of disasters. Our study finds that lenders are involved in a prosocial behavior and are ready to give away some part of their interest income to help the communities in need. Collapse

Topics: crowdsourcing natural hazard peer-to-peer lending peer-to-peer model LendingClub

Methods: instrumental variables estimation experimental group sensitivity analysis ordinary least square robustness check

Introduction to the Special Issue: Information Communication Technology (ICT): People, culture, and globalization

2023 | International Journal of Information Management | Citations: 0

Authors: Bartikowski, Boris; Laroche, Michel; Kizgin, Hatice

Abstract: Introduction to the special issueInformation Communication Technology (ICT): Pe ... Expand

Abstract: Introduction to the special issueInformation Communication Technology (ICT): People, Culture, and Globalization The broad objective of this Special Issue (SI) was to deliver new insights into the management of Information Communication Technology (ICT) in the view of ICT users', consumers', or managers' cultural diversity, in order to enhance our understanding of how ICT connects people across countries or cultures and affects their behavior. Understanding how ICT and culture affect human decisions is timely and of crucial importance because ICT is a driving force behind almost any form of business internationalization or globalization. Although the COVID-19 pandemic and Russia's war in Ukraine currently lead to a slowdown in business globalization, it is clear that many firms continue to operate in, or expand into foreign countries, as well as deal with people from different cultures within a country. Almost all firms and organizations today use ICT to connect with people and must therefore address questions of how culture affects ICT usage and user behavior, and what the consequences are for the organization.We therefore aimed to bring together a group of international researchers in marketing and related disciplines broadly concerned with business globalization and ICT management. The SI was initially planned as part of the Royal Bank International Research Seminar (RBIRS), which has since 2001 been very successfully held bi-annually in Montreal, Canada. RBIRC, the international conference version, was also very successfully held in 2010 in Tokyo, Japan, in 2012 in Shanghai, China, and in 2016 in Wuxi, China. RBRIS has since many years brought together likeminded researchers from across the globe, who share research interest frequently in fields related to the role of culture in consumer behavior, how consumers interact with technology, as well as links between the two. We thus planned to organize the 2020 edition of RBIRC at Kedge Business School in Marseille, France and link this SI to it as an opportunity for researchers to publish innovative and relevant work. Unfortunately, the emergence of COVID-19 as a global pandemic has scuttled our ambitious plans, and we were ultimately forced to cancel RBIRC 2020 for the well-known restrictions that prevented us making the conference meeting happen in Marseille. We regret these circumstances very much and hope that future issues of RBIRS can happen in-person again.Given that a number of authors had prepared targeted manuscripts before we cancelled the conference, we decided to maintain the SI, with the kind approval of the Editor-in-Chief, Yogesh Dwivedi, to whom we are most grateful. Despite the difficult circumstances, we received 11 manuscripts that underwent careful peer reviews, and we have finally accepted three of them for inclusion into the SI. The three papers cover three different forms of modern ICT, namely social media, human-like service robots, and P2P accommodation-sharing platforms. The authors of these papers use various types of methods and data to tackle different phenomena that enhance our understanding of how culture affects ICT usage and behavior.The first paper by Takhar, Bebek, & Jamal (2021) offers insights into the role of social media's liminal characteristics (anonymity and freedom) for ethnic minority consumers' social-cultural identity construction. Given their multicultural social environments, ethnic consumers in particular experience cultural tensions in their daily lives related to potentially conflicting online-and offline cultural-social identities. Focusing on Instagram and third-generation British Sikhs, and using a multi-method qualitative research design (observations, nethnography, and semi-structured interviews), the authors demonstrate how liminality enables imagined or idealized social-cultural identities with important implications for social media marketing, such as virtual brand communities. Marketers should consider liminality as a factor that empowers consumers' identity construction, which can help them develop stronger and more sustainable customer relationships.The second paper in this SI, written by Pitardi, Bartikowski, Osburg, Collapse

Topics: social media marketing social media Instagram IS management marketing management

Methods: mixed method personal interview cross sectional research

DLT-based Regulatory Systems Dynamics

2023 | HICSS | Citations: 0

Authors: Beck, Roman; Jain, Geetika

Abstract: In this research, we examine the interplay between ‘actors’ and ‘agents’ in Dist ... Expand

Abstract: In this research, we examine the interplay between ‘actors’ and ‘agents’ in Distributed Ledger Technology (DLT) systems. We identify regulatory interactions between off-chain agents setting the rules, as well as on-chain code as actors regulating the behavior of DLT users. We theorize about the relationship between agents and actors that mutually regulate each other in certain ways through the DLT system and identify the significant dimensions related to the trifecta in which the soft system agent sphere regulation of DLT is likely to interact with the hard system actor sphere regulation by DLT. By proposing the trifecta between DLT design, DLT protocol, and DLT use, we explain the relationship between these three and the role of DLT protocol as a mediator between DLT design and DLT use. Our research sheds light on the dynamics within DLT systems and the regulating forces at play from a systems’ thinking perspective.e. Collapse

Topics: blockchain IT governance distributed ledger technology peer-to-peer model information technology infrastructure

Methods: theory development design artifact structured literature research literature sample system dynamics

Theories: structuration theory

The effect of lockup and persuasion on online investment decisions: An experimental study in ICOs

2023 | Electronic Markets | Citations: 0

Authors: Bruckner, Moritz T.; Steininger, Dennis M.; Thatcher, Jason Bennett; Veit, Daniel J.

Abstract: Many firms use social media (SM) to solicit online investments. In this study, w ... Expand

Abstract: Many firms use social media (SM) to solicit online investments. In this study, we examine the interaction between SM attributes and online-investment attributes to determine how this interaction shapes users’ investment decisions. Specifically, we investigate initial coin offerings (ICOs) as an application domain of distributed ledger technology for peer-to-peer investment. We use signaling theory to develop a context-specific explanation for how the interplay of persuasion signals found in SM and technology-enforced lockups shapes individuals’ ICO investment decisions. To evaluate this interplay, we conducted a 2 × 2 factorial experiment with 473 participants. The results show that when an investment does not require a technology-enforced lockup, persuasion signals encourage investments in ICOs; however, when an investment requires a technology-enforced lockup, persuasion signals do not affect investments in ICOs. Furthermore, our analyses suggest that combining a technology-enforced lockup and persuasion signals reduces the ICO’s plausibility. This is the first study to investigate how the willingness to invest in ICOs is influenced by the relationship between technology-enforced lockups and persuasion signals. The findings have practical implications for individuals attempting to make sound decisions on ICO investments, policymakers regulating online investments, and firms seeking to attract investors. Collapse

Topics: internet technology crowdfunding crowdsourcing Facebook blockchain

Methods: experimental group parametric test repeated measures ANOVA experimental design cross sectional research

Theories: signaling theory

How to react to a shock? Effects of Airbnb hosts’ choices and market segmentation at the time of Covid-19

2023 | Information & Management | Citations: 0

Authors: Buzzacchi, Luigi; Milone, Francesco Luigi; Paolucci, Emilio; Raguseo, Elisabetta

Abstract: We investigate the way service providers who operate on an online peer-to-peer ( ... Expand

Abstract: We investigate the way service providers who operate on an online peer-to-peer (P2P) platform readapted their marketing choices to face the Covid-19 pandemic. Through an empirical investigation on a large dataset of Airbnb properties in Rome, observed from January 2018 to December 2020, we provide a threefold contribution by investigating how Airbnb hosts reacted to the Covid-19 pandemic shock, in terms of marketing choices, such as price adjustments and flexible cancellation policies; the direct effects of these choices on their economic returns; and how service providers on Airbnb reacted to address the new needs of their customers during the Covid-19 pandemic. The findings provide useful insights for researchers and practitioners and show that the adoption of combined marketing choices led to more than proportional effects on performances as it allowed Airbnb hosts to exploit profitable market segmentation mechanisms. Collapse

Topics: pandemic Airbnb marketing management price management peer-to-peer model

Methods: econometric modeling descriptive statistic instrumental variables estimation robustness check longitudinal research

Welcome to the second issue of Volume 32 of the Journal of Strategic Information Systems

2023 | Journal of Strategic Information Systems | Citations: 0

Authors: Chan, Yolande E.

Abstract: EditorialWelcome to the second issue of Volume 32 of the Journal of Strategic I ... Expand

Abstract: EditorialWelcome to the second issue of Volume 32 of the Journal of Strategic Information Systems I am very pleased to introduce this 2nd Journal of Strategic Information Systems issue of 2023. It contains a series of thoughtprovoking articles.The 1st research article, "The influence of project initiators' person-to-person followership on project popularity in open source communities: The role of reach and importance," is by Qin Weng (University of Arkansas, Fayetteville) and Franck Soh (University of North Carolina at Greensboro). The authors write: Person-to-person (P2P) followership is an important aspect of major open source software (OSS) development platforms. In this age of social media platforms, P2P followership has significantly shaped the way users engage in OSS development by facilitating the establishment of connections among OSS users. Despite the prevalence of P2P followership, less is known about the impact of OSS project initiators' P2P followership nodes on their project popularity. This is a particularly important gap considering the low rate of OSS project success. We posit that OSS project initiators derive information and influence benefits from the quantity and connectivity of their P2P followership nodes … To test the hypotheses, we use a large panel dataset collected over 24 months from GitHub. The findings indicate that the quantity of OSS project initiators' P2P followership nodes including followers and followees has a positive effect on their project popularity. Moreover, such an effect is mostly dependent on the connectivity of the OSS project initiators' P2P followership nodes in such a way that highly connected P2P followership nodes do not impact influence benefits but they increase information benefits. We discuss the theoretical and practical implications.The 2nd research article, "Business-IT alignment as a coevolution process: An empirical study," is by Fabrizio Amarilli (Politecnico di Milano), Bart van den Hooff (Vrije Universiteit Amsterdam), and Mario van Vliet (Vrije Universiteit Amsterdam). The authors write:We provide detailed insight into the complex coevolution dynamics that shape the alignment process by analyzing how different mechanisms and factors are mutually related in complex networks of feedback loops. We combine insights from the literature on alignment as a (coevolution) process with literature on alignment as a state to identify the different components of the organization's socio-technical system that influence alignment, the relationships between these components, and the role that different factors play. In our empirical analysis (based on multiple case studies) we focus on the actual interplay between relevant factors. Using a causal loop diagramming approachbased on system dynamicswe analyze how these factors mutually influence each other through various feedback loops and thus shape the alignment process. We extend previous literature on the alignment process.The 3rd research article, "Can ICT enhance workplace inclusion? ICT-enabled workplace inclusion practices and a new agenda for inclusion research in information systems," is by Monideepa Tarafdar (University of Massachusetts Amherst), Irina Rets (The Open University) and Yang Hu (Lancaster University). The authors write: Workplace inclusion (WI) is a strategic concern for organizations, yet is challenging to achieve. We investigate how ICT use can enhance WI. Based on qualitative data from a leading UK recruitment organization, we conceptualize five ICT-enabled practices -Expanding, Orienting, Enculturating, Leading, and Reflecting. Each practice entails the use of ICT to enhance WI through a distinct set of organizational activities. We highlight the Reflecting practice as key in enhancing other practices, thus developing a framework for ICT-enabled WI that constitutes inter-related ICT-enabled practices. We contribute to the literature on the strategic role of ICT for organizational and social good, an area of priority and focus for the IS discipline.The 4th and final article is a viewpoint article. "Responsibly strategizing with the metaverse: Business implications and DEI opportunities and challenges," is authored by Marco Marabelli (Bentley University) and Sue Newell (University of Warwick). Their article aims to lay out the foundations for IS research on the strategic implications as well as DEI opportunities and challenges of the metaverse, a sociotechnical system providing users with immersive, synchronous 3D experience of (virtual) reality through interoperable platforms and sensor devices. The authors write: We first examine the metaverse's technologies and its underlying business models, which hold immense strategic implications for Collapse

Topics: virtual reality IS discipline societal evaluation criteria information system use peer-to-peer model

Methods: literature sample statistical hypothesis test multiple case study

Theories: co-evolution theory socio technical theory

Blockchain-based digital rights management systems: Design principles for the music industry

2023 | Electronic Markets | Citations: 0

Authors: Ciriello, Raffaele Fabio; Torbensen, Alexandra Cecilie Gjøl; Hansen, Magnus Rotvit Perlt; Müller-Bloch, Christoph

Abstract: Initially designed to protect intellectual property (IP) of digitalized informat ... Expand

Abstract: Initially designed to protect intellectual property (IP) of digitalized information goods such as music, games, or books, existing centralized digital rights management (DRM) systems mostly serve the interests of major publishers, with scant inclusion of rights owners, creators, and consumers. Although various blockchain-based DRM systems have been proposed, most of them mirror existing counterproductive IP restrictions. Analyzing the music industry as a case in point, this paper proposes design principles for blockchain-based DRM systems that provide an integrated and flexible solution by enabling transparent music licensing structures, consistent and complete rights metadata, and efficient and transparent royalty payout. The solution can be achieved by storing rights metadata on a public distributed ledger, by validating metadata through a consensus mechanism on a permissioned blockchain, and by algorithmically enforcing royalty payout via stablecoin through a smart contract. The design principles were evaluated by industry experts, validating their benefit for the music industry by increasing surplus value that is currently destroyed through previous suboptimal designs. Collapse

Topics: blockchain stablecoin smart contract distributed ledger technology cryptocurrency

Methods: design principle design requirement qualitative interview design artifact design science

Theories: transaction cost economics socio technical theory

Economic Impacts of Platform-Endorsed Quality Certification: Evidence from Airbnb

2023 | Management Information Systems Quarterly | Citations: 0

Authors: Dewan, Sanjeev; Kim, Jooho; Nian, Tingting

Abstract: We contribute to the emerging literature on quality certification by digital pl ... Expand

Abstract: We contribute to the emerging literature on quality certification by digital platforms by studying the launch of the Airbnb Plus service, wherein the platform inspects properties and provides a badge that presumably signals the quality of the property and the reliability of the host. Our identification strategy relies on the fact that the Airbnb Plus service was launched in different cities at different times, and listings within the cities received the certification at different times. Using a staggered difference-in-differences estimation strategy in conjunction with suitable matching methods, we found that the Airbnb Plus certification increased the weekly booking rate of Plus listings by about 6.8% on average (direct effect). We also found some evidence that non-Plus listings saw a temporary decline in booking rate when one or more nearby properties received a Plus certification (externality effect). The net impact of the Airbnb Plus service on the platform itself was an annual increase in revenue of about $37,500 for the average 2-kilometer zone in a U.S. city that included one or more Plus listings, as compared to matched zones without any Plus listings (local platform effect). We performed additional analyses, including a randomized experiment, to demonstrate the robustness of our findings. Overall, our results suggest that platform-endorsed quality certification has significant economic impacts-not just on the listings that receive the certification but on other listings on the platform as well as on the platform itself. Collapse

Topics: Airbnb website sharing platform peer-to-peer model Google+

Methods: experimental group experiment propensity score method product review robustness check

Incorporating blockchain technology in information systems research

2023 | International Journal of Information Management | Citations: 0

Authors: Dubey, Rameshwar; Gupta, Manjul; Mikalef, Patrick; Akter, Shahriar

Abstract: In this Editorial Note for the special issue on "Incorporating Blockchain Techno ... Expand

Abstract: In this Editorial Note for the special issue on "Incorporating Blockchain Technology in Information Systems Research," we first focus on the need on conducting blockchain research in the information systems field. We briefly describe the nine outstanding articles that were selected for publication in this special issue. The editorial note ends with a research agenda for future scholars interesting in studying the blockchain phenomenon. Collapse

Topics: blockchain innovation management customer loyalty digital innovation peer-to-peer model

Methods: literature sample design science case study structured literature research theory development

Spillover Effects of Airdrops: Evidence from Tokenization Platforms

2023 | International Conference on Information Systems | Citations: 0

Authors: Guo, Dezhen; Wang, Lizheng; li, yongjun

Abstract: The emergence of tokenization platforms based on blockchain technology has led ... Expand

Abstract: The emergence of tokenization platforms based on blockchain technology has led to the use of free airdrop to replace traditional expensive financial incentives to enhance user engagement. However, critics argue that such incentives may devalue tokens and prompt nonrecipients to panic sell. To investigate the impact of airdrops, we conducted a quasiexperiment on Axie Infinity. Our findings indicate that airdrops significantly enhance engagement among both recipients and nonrecipients. Mechanism analysis shows that cross group spillover effects stems from expectation of another airdrop program and increased market liquidity. While recipients tend to immediately sell tokens and often sell more tokens than received, we did not find evidence of nonrecipients panic selling tokens. Furthermore, we investigated the heterogeneous effects of airdrops. Our work contributes to the ongoing debate of the effectiveness of airdrops and provide insights into the study of tokenization platforms. Collapse

Topics: user behavior cryptocurrency social influence application programming interface blockchain

Methods: experimental group difference in differences longitudinal research statistical hypothesis test regression analysis method