Pre-Entry Experience, Postentry Adaptations, and Internationalization in the African Mobile Telecommunications Industry

2022 | Organization Science | Citations: 0

Authors: Jahanbakht, Mohammad; Mostafa, Romel; Veloso, Francisco

Abstract: We study the evolution of the African mobile telecommunications industry from it ... Expand

Abstract: We study the evolution of the African mobile telecommunications industry from its effective beginning and explore the sources of ownership advantages among indigenous firms, by assembling historical qualitative and quantitative firm-level data. Our historical qualitative findings suggest that a few start-ups gained industry-specific knowledge through their pre-entry experience, directed their postentry development of capabilities toward adaptations to challenging market and operational conditions, and leveraged their adaptive capabilities to enter and compete in other African countries. Using our quantitative panel data, we show that these firms successfully internationalized across the continent. In particular, compared with other start-ups, they had higher rates of foreign entry in African countries that had relatively weaker rule of law, and greater market reach in African countries that had relatively larger low-income consumer segments. These patterns corroborate that their capabilities for overcoming the industry’s challenging market and operational conditions were their key ownership advantages. Through our triangulated analysis, we show that inherited industry knowledge provides a foundation for postentry capability development, and entrepreneurial leadership guides this process to create ownership advantages for regional internationalization. Collapse

Topics: business model entrepreneurship database system geographic information system knowledge base

Methods: literature study archival research qualitative interview chi squared test triangulation

Respecifying DeLone and McLean Information Systems Success Model for Measuring ERP System Post-implementation Success

2022 | Americas Conference on Information Systems | Citations: 0

Authors: Mekonnen, Tigist; Lessa, Lemma; Negash, Solomon

Abstract: The emergence of Enterprise Resource Planning (ERP) has guided organizations to ... Expand

Abstract: The emergence of Enterprise Resource Planning (ERP) has guided organizations to focus on ensuring their competitive advantages by utilizing its capabilities. This study proposes a theoretical model for measuring ERP post-implementation success and presents empirical findings using a conceptual model derived from the Delone and Mclean Information Systems (IS) success model. Four of the model's dimensions were identified to measure ERP system post-implementation success namely: ERP system Quality, ERP Information Quality, ERP Service Quality and ERP Post Implementation Benefits. The three quality dimensions of Delone and Mclean's model were used as independent variables to assess effects on ERP post-implementation success. A total of 233 questionnaires were collected from ERP users at Commercial Bank of Ethiopia and the data was analyzed using Partial Least Square-Structural Equation Modeling (PLS-SEM) techniques. Results show positive relationships between the model constructs, and the model explained 59.31% of the variance in ERP system post-implementation success. Collapse

Topics: enterprise resource planning IS success system quality data quality IS implementation success

Methods: survey statistical hypothesis test partial least squares path modeling structural equation modeling partial least squares regression

Oppositional Logics and the Antecedents of Hybridization: A Country-Level Study of the Diffusion of Islamic Banking Windows, 1975–2017

2020 | Organization Science | Citations: 0

Authors: Boone, Christophe; Özcan, Serden

Abstract: Little is known about when and where hybrid organizations diffuse. We argue that ... Expand

Abstract: Little is known about when and where hybrid organizations diffuse. We argue that neo-institutional perspectives, which stress the constraining role of market categories and institutional logics, have to be complemented with demand-side perspectives that stress the enabling force of economic incentives to explain the origins of hybrids. We develop theory to predict the country-level diffusion of hybrid forms in Islamic banking in the 1975–2017 period, during which many conventional banks invaded the domain of Islamic banking by starting to sell Islamic banking services, or so-called “Islamic windows.” Our findings underscore the relevance of simultaneously studying the impact of constraining and enabling forces. Consistent with neo-institutional theory, we find strong evidence that a lack of constitutive legitimacy of the window form—only in countries where Muslims make up a large share of the population—and the ideological polarization of local audiences reify the ideological boundaries between the oppositional banking logics, which in turn hampers the diffusion of windows in the focal country. At the same time, however, it appears that the failure of local credit markets and country-level economic globalization, the latter even more in countries with a Muslim majority, provide potent economic incentives for the diffusion of windows. By stressing the role of utilitarian incentives and material exchange as drivers of hybridization, we bridge the gap between neo-institutional and more rationalist approaches of institutional change. Collapse

Topics: database system website digital media social identity

Methods: hazard function descriptive statistic robustness check regression analysis method likelihood-ratio test

Theories: institutional theory dominant logic

Onward and Upward? An Empirical Investigation of Gender and Promotions in Information Technology Services

2020 | Information Systems Research | Citations: 17

Authors: Langer, Nishtha; Gopal, Ram D.; Bapna, Ravi

Abstract: The shaky ascent of women up the organizational ladder is a critical factor that ... Expand

Abstract: The shaky ascent of women up the organizational ladder is a critical factor that may contribute to the lack of women in information technology (IT). In this study, we examine the effect of gender on the likelihood of employee promotions. We further examine whether women get an equal lift in promotion likelihood from performance improvements, work experience, and training as men. We analyze archival promotion data, as well as demographic, human capital, and administrative data for 7,004 employees at a leading IT services firm located in India for the years 2002–2007 and for multiple levels of promotion. We develop robust econometric models that consider employee heterogeneity to identify the differential effect of gender and performance on promotions. We find that, contrary to expectations, women are more likely to be promoted, on average. However, looking deeper into the heterogeneous main effects using hierarchical Bayesian modeling reveals more nuanced insights. We find that, ceteris paribus, women realize less benefit from performance gains than men, less benefit from tenure within the focal firm, but more benefit from training than men. These results suggest that despite the disparity in returns to performance and experience improvements, women can rely on signaling mechanisms such as training to restore parity in promotions. We find that the effects of gender and performance vary with the level of employee promotion; although not as much as men, women benefit more from performance gains at higher organizational levels. Our findings suggest several actionable managerial insights that can potentially make IT firms more inclusive and attractive to women. Collapse

Topics: human resource management individual productivity IT career knowledge work IT workforce

Methods: archival research Bayesian analysis simulation descriptive statistic qualitative interview

Designing for Digital Government Innovation in Resource Constrained Countries: The Case of Woredas in Ethiopia

2020 | DESRIST | Citations: 0

Authors: Senshaw, Debas; Twinomurinzi, Hossana

Abstract: This paper was aimed at developing a design artefact to identify opportunities f ... Expand

Abstract: This paper was aimed at developing a design artefact to identify opportunities for digital innovation based on the adaptive capabilities of government organizations in resource constrained low-income countries. The study was guided by the recent elaborated action design research method. Adaptive capability themes that were elicited from Woredas (government districts) in Ethiopia were used as the requirements to create a web-based application (app). UTAUT was used to evaluate the potential adoption and acceptance of the app (n = 270) using structural equation modeling (SEM). The results reveal that social influence significantly influences the behavioral intention to use the app, which finding reveals how social factors have a stronger influence on digital government innovations in resource constrained low-income countries. The design principle elicited in the paper can guide future digital government innovation efforts in resource constrained low-income countries. The study contributes to design science research in revealing the utility of the elaborated action design research method. Collapse

Topics: mobile application government system innovation management behavioral intention social influence

Methods: design artifact structural equation modeling design principle action design research design science

Theories: unified theory of acceptance and use of technology dynamic capabilities theory information systems theory

Conceptualizing Information Privacy Concern in Low-Income Countries: an Ethiopian Language Instrument for Social Networks Sites

2015 | Americas Conference on Information Systems | Citations: 0

Authors: Borena, Berhanu; Belanger, France; Tech, Virginia

Abstract: Today’s organizations rely on continuous information inflow. Not surprisingly, S ... Expand

Abstract: Today’s organizations rely on continuous information inflow. Not surprisingly, Social Networking Sites (SNS) have expanded to Low-Income Countries (LICs) to solicit more information from individuals but increased information privacy concerns (IPC). Therefore, there are an increasing number of studies investigating the determinants of IPC. However, peculiarities of LICs (e.g., culture, infrastructure, income) suggest that the findings from studies of developed countries may not apply to LICs. Unfortunately, the lack of locally well-validated instruments limits conducting such studies in LICs. This paper addresses this gap by rigorously developing an Amharic SNS-IPC instrument. After a thorough literature review, customization of previous measures to the context of SNS, and translation of the instrument to the Amharic language, a field survey was conducted to test the instrument. The PLS analyses indicate good reliability, convergent, discriminant and nomological validity for the new instrument. The research answers the IS discipline’s call for more privacy-related validated instruments. Collapse

Topics: privacy personality national culture information privacy concern missing data

Methods: partial least squares regression survey design exploratory factor analysis data transformation scale validation

Conceptualizing and Testing a Social Cognitive Model of the Digital Divide

2011 | Information Systems Research | Citations: 128

Authors: Kwok-Kee Wei; Hock-Hai Teo; Hock Chuan Chan; Tan, Bernard C. Y.

Abstract: The digital divide has loomed as a public policy issue for over a decade. Yet, a ... Expand

Abstract: The digital divide has loomed as a public policy issue for over a decade. Yet, a theoretical account for the effects of the digital divide is currently lacking. This study examines three levels of the digital divide. The digital access divide (the first-level digital divide) is the inequality of access to information technology (IT) in homes and schools. The digital capability divide (the second-level digital divide) is the inequality of the capability to exploit IT arising from the first-level digital divide and other contextual factors. The digital outcome divide (the third-level digital divide) is the inequality of outcomes (e.g., learning and productivity) of exploiting IT arising from the second-level digital divide and other contextual factors. Drawing on social cognitive theory and computer self-efficacy literature, we developed a model to show how the digital access divide affects the digital capability divide and the digital outcome divide among students. The digital access divide focuses on computer ownership and usage in homes and schools. The digital capability divide and the digital outcome divide focus on computer self-efficacy and learning outcomes, respectively. This model was tested using data collected from over 4,000 students in Singapore. The results generate insights into the relationships among the three levels of the digital divide and provide a theoretical account for the effects of the digital divide. While school computing environments help to increase computer self-efficacy for all students, these factors do not eliminate knowledge the gap between students with and without home computers. Implications for theory and practice are discussed. Collapse

Topics: home computer digital divide information system use information technology capability online learning system

Methods: survey regression analysis method Chow test cross sectional research theoretical contribution

Theories: social cognitive theory