A Systematic Review of Blockchain-based Loyalty Programs

2023 | HICSS | Citations: 0

Authors: Abooleet, Saeed; Kinnett, Seth

Abstract: Customer loyalty programs, the incentive structures designed to reward and retai ... Expand

Abstract: Customer loyalty programs, the incentive structures designed to reward and retain customers for purchases and other activities, have struggled to maximize their intended goals. Academics and industry practitioners have advocated for the use of blockchain technology as a vehicle to revolutionize loyalty programs. Despite this hype, we have yet to see an examination of existing blockchain-based loyalty solutions. This paper identifies, reviews, and classifies tokenized loyalty solutions. Using a web-scraping method, we systematically retrieved 9,642 tokens listed on the coinmarketcap.com website. Multiple applications of inclusion/exclusion criteria resulted in 21 active loyalty programs based on blockchain, which we evaluated in depth. Our findings confirm that the domain is nascent yet more actualized than previous research has suggested. This analysis fills a much-needed role in the blockchain-loyalty literature by providing an industry lens into the realities of blockchain as a loyalty solution. Collapse

Topics: blockchain cryptoasset crypto exchange customer loyalty website

Methods: descriptive statistic structured literature research

Antecedents of Information Adoption of Sharing Mobile Social Commerce Experience: The Mediation Role of Trust

2023 | European Conference On Information Systems | Citations: 0

Authors: Acikgoz, Fulya; Busalim, Abdelsalam; Lynn, Theo

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Topics: data quality mobile business mobile application information privacy concern electronic commerce

Methods: survey partial least squares path modeling partial least squares regression theoretical contribution qualitative interview

How Review Quality and Source Credibility Interacts to Affect Review Usefulness: An Expansion of the Elaboration Likelihood Model

2023 | Information Systems Frontiers | Citations: 0

Authors: Aghakhani, Navid; Oh, Onook; Gregg, Dawn; Jain, Hemant

Abstract: This study extends our understanding of what makes an online review useful by ex ... Expand

Abstract: This study extends our understanding of what makes an online review useful by examining the effects of review quality (i.e., as a composite variable of review comprehensiveness and review topic consistency) on review usefulness, and the moderating effects of source credibility on the relationship between review quality and review usefulness. The Elaboration Likelihood Model, convergence theory, and cueing effect literature are used to define the variables of review comprehensiveness and review topic consistency. Analyses of 27,517 restaurant reviews from Yelp show that review topic consistency has a positive effect on review usefulness, but, contrary to our hypothesis, review comprehensiveness has a negative effect on review usefulness. We also found source credibility positively moderates the effect of review comprehensiveness on review usefulness, but negatively moderates the effect of review topic consistency on review usefulness. Theoretical and practical implications are discussed. Collapse

Topics: online review user-generated content Python website data breach

Methods: topic model term frequency–inverse document frequency NLTK statistical hypothesis test robustness check

Theories: elaboration likelihood model

Know the Knowledge of Your Students: A Flexible Analytics Tool for Student Exercises

2023 | DESRIST | Citations: 0

Authors: Aguirre Reid, Sören; Kammer, Frank; Schüller, Daria; Siepermann, Markus; Wölfer, Jonas

Abstract: Intelligent tutoring systems (ITS) have the power to influence lecturers’ practi ... Expand

Abstract: Intelligent tutoring systems (ITS) have the power to influence lecturers’ practices in the classroom and to improve students’ learning. Many ITS provide standardized analytical methods to evaluate classroom performance or the results of the exercises. But they lack more sophisticated, flexible and individual analyses. This paper presents an e-learning Analytics Tool (EAT) for an ITS that provides a dashboard with key figures and a flexible analytics board (FAB). This enables lecturers to analyze students’ performance in detail and identify misconceptions. For instance, the FAB allows us to classify student solutions, reveal conceptual errors in exercises, and analyze each part of an exercise. By this, common mistakes can be identified, and tailored feedback can be given to the students. Following the design science approach, the platform is designed in a general way so that it can be used for different types of exercises (e.g., Math, Excel, SQL). To assess the artifact, we conducted group interviews with German University lecturers from various courses. The results show that lecturers require a good overview of the submitted student solutions to provide timely feedback. They also appreciate the flexible analytics tool for detailed analyses of student solutions to understand student mistakes better. The employed architecture allows general analyses of exercises and the content of students’ solutions. In addition, the EAT is not bound to a specific kind of exercise, but can cope with different kinds like SQL and Excel. Collapse

Topics: digital dashboard structured query language database system online learning system perceived usefulness

Methods: group interview design science design artifact survey qualitative interview

An Investigation of Domain-based Social Influence on ChatGPT-Related Twitter Data

2023 | International Conference on Information Systems | Citations: 0

Authors: Ahangama, Supunmali

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Topics: Twitter social influence social media social identity robotic

Methods: chatGPT sentiment analysis multiple linear regression term frequency–inverse document frequency NLTK

Decentralization and governance in web 3.0 based play-to-earn games

2023 | Americas Conference on Information Systems | Citations: 0

Authors: Ahsan, Zaid Bin; Gupta, Agam

Abstract: A recurring theme during transition from Web 2.0 to Web 3.0 has been decentrali ... Expand

Abstract: A recurring theme during transition from Web 2.0 to Web 3.0 has been decentralization. Prioritization of decentralized governance has also been recurringly displayed in Web 3.0 based play-to-earn games. Playto-earn games position themselves as differentiators from legacy games, operationalizing this decentralized governance to its participants. We assess and discern how this decentralization is dissipated to its players. By taking three cases of play-to-earn games, we discern mechanisms of their distribution, extent of applicability and implementation around Ostrom's principles of decentralization. We find that even though decentralized governance is professed as one of their aims, its complete implementation is initially held back. While the implementation and degree of change varies, each one encourages longevity of participation through staking. However, with decentralization only still "tokenized", there exists a possibility of authority concentration, instead of decentralization, on play-to-earn gaming platforms. Collapse

Topics: web3

Methods: multiple case study

Blockchain Use Case in Ballistics and Crime Gun Tracing and Intelligence: Toward Overcoming Gun Violence

2023 | ACM Transactions on Management Information Systems | Citations: 0

Authors: Akello, Patricia; Vemprala, Naga; Lang Beebe, Nicole; Raymond Choo, Kim-Kwang

Abstract: In the United States and around the world, gun violence has become a long-standi ... Expand

Abstract: In the United States and around the world, gun violence has become a long-standing public safety concern and a security threat, due to violent gun-related crimes, injuries, and fatalities. Although legislators and lawmakers have attempted to mitigate its threats through legislation, research on gun violence confirms the need for a comprehensive approach to gun violence prevention. This entails addressing the problem in as many ways as possible, such as through legislation, new technological advancements, re-engineering supply, and administrative protocols, among others. The research focuses on the technological, supply, and administrative aspects, in which we propose a manner of managing gun-related data efficiently from the point of manufacture/sale, as well as at points of transfers between secondary sellers for the improvement of criminal investigation processes. Making data more readily available with greater integrity will facilitate successful investigations and prosecutions of gun crimes. Currently, there is no single and uniform platform for firearm manufacturers, dealers, and other stakeholders involved in firearm sales, dissemination, management, and investigation. With the help of Blockchain technology, gun registry, ownership, transfers, and, most importantly, investigations, when crimes occur, can all be managed efficiently, breaking the cycle of gun violence. The identification of guns, gun tracing, and identification of gun owners/possessors rely on accuracy, integrity, and consistency in related systems to influence gun crime investigation processes. Blockchain technology, which uses a consensus-based approach to improve processes and transactions, is demonstrated in this study as a way to enhance these procedures. To the best of our knowledge, this is the first study to explore and demonstrate the utility of Blockchain for gun-related criminal investigations using a design science approach. Collapse

Topics: blockchain criminality smart contract Ethereum access control

Methods: design artifact design science design process case study simulation

Knowledge contributions in design science research: Paths of knowledge types

2023 | Decision Support Systems | Citations: 0

Authors: Akoka, Jacky; Comyn-Wattiau, Isabelle; Prat, Nicolas; Storey, Veda C.

Abstract: Design science research addresses important, complex real-world problems. Althou ... Expand

Abstract: Design science research addresses important, complex real-world problems. Although well-accepted as part of research in information systems, initiating or progressing a design science research project still requires effort to describe how knowledge creation emerges and its underlying dynamics. Given the existing body of knowledge on design science research, it should be possible to learn from that knowledge to progress future work. This paper analyzes design science research projects to identify and make explicit their knowledge contributions while recognizing the plurality of a project's knowledge contributions with respect to a project's knowledge scope and knowledge goals. The construct of a path of knowledge types is introduced that represents how knowledge con­ tributions are dynamically created throughout a project. These paths form the basis for the derivation of seven design science research strategies, which lead to guidelines for initiating or progressing a project. This effort is compared to other research that analyzes the growing body of work in design science with respect to knowledge contributions and project classifications. Collapse

Topics: knowledge type decision support system IT project management innovation management anonymity

Methods: design science literature sample literature study design artifact design principle

Design Science Research: Progression, Schools of Thought and Research Themes

2023 | DESRIST | Citations: 0

Authors: Akoka, Jacky; Comyn-Wattiau, Isabelle; Storey, Veda C.

Abstract: Design science research, a well-established research approach to solving complex ... Expand

Abstract: Design science research, a well-established research approach to solving complex real-world problems, has evolved over time. This research characterizes design science research in information systems. By performing a bibliometric analysis, we show that design science research has progressed in the information systems field through three main phases, which we call periods of inquiry. A co-citation analysis shows that the progression has been largely influenced by a few main pioneering studies, leading to three schools of thought. Bibliographic coupling analysis suggests that research in design science can be classified into several distinct intellectual areas corresponding to different research themes. This bibliometric analysis proposes a broad viewpoint of design science and design research, serving as a basis for shaping further research. Collapse

Topics: blockchain database system

Methods: design science co-citation analysis literature sample bibliometric analysis cluster analysis

Resource Integration in The Vehicle Ecosystem: A Literature Review

2023 | Americas Conference on Information Systems | Citations: 0

Authors: Alotaibi, Awatif; Barros, Alistair; Degirmenci, Kenan

Abstract: Integrating a mid-range theory and service-dominant (S-D) logic as a metaperspe ... Expand

Abstract: Integrating a mid-range theory and service-dominant (S-D) logic as a metaperspective is essential to quantify resource integration and determine value co-creation. This study involved a systematic review to identify the resources, what influences these resources to be integrated, and how these resources are integrated in the vehicle ecosystem. First, the study identified six main themes that represent the premises of S-D logic: service, resources, institutions, and institutional arrangements, interaction, resource integration, and value co-creation. Then, this review found the antecedents-privacy concernsoutcomes (APCO) model is presented in the investigated articles. This presents an opportunity to adopt this model as a mid-range theory. Importantly, resource integration was illustrated using privacy calculus and the relationships among the constructs. A conceptual model integrating S-D logic and the enhanced APCO model was developed, and propositions were suggested for future research. However, further research is needed to validate this model in real-life settings. Collapse

Topics: information privacy concern privacy database system online community participatory design

Methods: structured literature research literature sample literature study design methodology co-citation analysis

Theories: service-dominant logic privacy calculus theory