Examining the case of French hesitancy toward IDaaS solutions: Technical and social contextual factors of the organizational IDaaS privacy calculus

2023 | Information & Management | Citations: 0

Authors: Abdalla Mikhaeil, Christine; James, Tabitha L.

Abstract: Identity-as-a-service (IDaaS) is a cloud security service to which companies can ... Expand

Abstract: Identity-as-a-service (IDaaS) is a cloud security service to which companies can outsource the identity and access management (IAM) functions that administer their employee’s access to organizational resources. Engaging with the information systems (IS) privacy literature, our qualitative analysis develops a framework for an organiza­ tional privacy calculus that informs French organizational consumers’ decisions to pursue IDaaS solutions. We collect data from employees of a multinational IDaaS provider operating in Europe but headquartered in the US. Our case study reveals the organizational privacy calculus associated with transferring control of a primary security control to a multinational cloud service provider. Collapse

Topics: cloud computing information privacy concern marketing management privacy internet of things

Methods: qualitative interview case study company material single case study personal interview

Theories: privacy calculus theory

Digitalization and Early Internationalization- Systematic Literature Review Analyses

2023 | HICSS | Citations: 0

Authors: Appiah, Emmanuel; Gabrielsson, Peter

Abstract: Substantial anecdotal evidence has been garnered to make it uncontentious to con ... Expand

Abstract: Substantial anecdotal evidence has been garnered to make it uncontentious to concede to studies that stress on the influence of digital technology on early internationalization of firms. Having an interest to study how studies on this phenomenon has progressed overtime. The present paper systematically evaluates internationalization literature in which issues of digitalization feature as a component underlying the causes, processes, and outcomes of early internationalization. This enables us to outline the development of major research areas in terms of themes, theoretical and methodological approaches. We contribute by proposing several future research directions. Collapse

Topics: information technology capability internet technology electronic business mobile system marketing management

Methods: literature sample structured literature research theory development cross sectional research literature study

On the Combinatory Nature of Knowledge Transfer Conditions: A Mixed Method Assessment

2023 | Information Systems Frontiers | Citations: 1

Authors: Bacon, Emily; Williams, Michael D.; Davies, Gareth H.

Abstract: Organisations are increasingly creating inter-organisational ecosystem partnersh ... Expand

Abstract: Organisations are increasingly creating inter-organisational ecosystem partnerships to innovate openly. Despite effective knowledge management significantly supporting ecosystem infrastructures, empirical insights into the importance of and interdependencies between conditions for successful knowledge exchange across ecosystem contexts remain unexplored within existing literature. This study implements a mixed-method approach to ascertain which conditions are responsible for knowledge transfer success across innovation ecosystems. Interpretive Structural Modelling was employed to analyse questionnaires with key ecosystem stakeholders, in order to impose a hierarchical structure upon the conditions. The configurational nature of these conditions, and their combinations into solutions for success was ascertained through analysing semi-structured interviews using fuzzy-set Qualitative Comparative Analysis. Results reveal multiple, mutually exclusive pathways to knowledge transfer success, grouped into three solution types, increasing understanding of the interrelated nature of the knowledge transfer conditions. Limitations and implications for future research are provided. Collapse

Topics: knowledge sharing innovation management knowledge type open innovation digital transformation

Methods: qualitative interview survey computational algorithm literature study fuzzy set qualitative comparative analysis

Theories: complexity theory

From Full-fledged ERP Systems Towards Process-centric Business Process Platforms

2023 | Americas Conference on Information Systems | Citations: 0

Authors: Böhme, Lukas; Wuttke, Tobias; Bender, Benedict; Teusner, Ralf; Baltes, Sebastian; Matthies, Christoph; Perscheid, Michael

Abstract: Enterprise Resource Planning (ERP) systems are critical to the success of enter ... Expand

Abstract: Enterprise Resource Planning (ERP) systems are critical to the success of enterprises, facilitating business operations through standardized digital processes. However, existing ERP systems are unsuitable for startups and small and medium-sized enterprises that grow quickly and require adaptable solutions with low barriers to entry. Drawing upon 15 explorative interviews with industry experts, we examine the challenges of current ERP systems using the task technology fit theory across companies of varying sizes. We describe high entry barriers, high costs of implementing implicit processes, and insufficient interoperability of already employed tools. We present a vision of a future business process platform based on three enablers: Business processes as first-class entities, semantic data and processes, and cloud-native elasticity and high availability. We discuss how these enablers address current ERP systems' challenges and how they may be used for research on the next generation of business software for tomorrow's enterprises. KeywordsERP system, enterprise system, business process platform. Collapse

Topics: enterprise resource planning business process management enterprise information system cloud computing semantic data model

Methods: qualitative interview personal interview data modeling business process modeling literature study

Theories: theory of task technology fit

The Effects of Firm Relational Capital on Export Performance: The Moderating Effects of Technological Turbulence

2023 | HICSS | Citations: 0

Authors: Chowdhury, Misbah; Sui, Sui; Morgan, Horatio; Li, Dandan

Abstract: Recent studies recognize that relational capital helps manufacturing firms in Gl ... Expand

Abstract: Recent studies recognize that relational capital helps manufacturing firms in Global value chains (GVCs) enhance their competitiveness in global markets. However, prior research does not provide a conclusive account of the impact of relational capital on export performance, particularly in developing countries. Drawing on a learning-based perspective and contingency approach, this study fills these gaps by linking relational capital and firm performance with a focus on manufacturing firms in developing countries that participate in GVCs. Specifically, we propose that the relational capital of these firms will have a stronger positive impact on their export performance when the technological turbulence is lower, and vice versa. Overall, this research extends the literature on knowledge transfer, interfirm relational capital, and business performance in a developing-country context. Collapse

Topics: organizational productivity manufacturing information system knowledge sharing

Methods: survey PLS tool data transformation confirmatory factor analysis

Theories: contingency theory

The relative values of big data analytics versus traditional marketing analytics to firm innovation: An empirical study

2023 | Information & Management | Citations: 0

Authors: Cheng, Colin C.J.; Shiu, Eric C.

Abstract: Although big data analytics (BDA) does enhance innovation performance, it remain ... Expand

Abstract: Although big data analytics (BDA) does enhance innovation performance, it remains unclear whether BDA contributes more or less than traditional marketing analytics (TMA) to firm innovation. This study tests hy­ potheses based on data collected from multiple sources by using four-wave survey and archival data from 201 firms. The results indicate that BDA has a stronger positive effect on new product development (NPD) perfor­ mance than TMA, over time. However, TMA, when coupled with exploitative innovation strategy, has a stronger positive effect on NPD performance than if coupled with exploratory innovation strategy. Conversely, BDA, when coupled with exploratory innovation strategy, has a stronger positive effect on NPD performance than if coupled with exploitative innovation strategy. Collapse

Topics: innovation management analytical information system big data research and development marketing management

Methods: survey archival research partial least squares path modeling conceptual modelling Chow test

Theories: learning theory ambidexterity theory knowledge based theory of the firm

Artificial intelligence for decision-making and the future of work

2023 | International Journal of Information Management | Citations: 0

Authors: Dennehy, Denis; Griva, Anastasia; Pouloudi, Nancy; Mäntymäki, Matti; Pappas, Ilias

Abstract: ... Expand

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Topics: artificial intelligence human computer interaction human in the loop data governance data quality

Methods: chatbot case study theory development analytic hierarchy process trade-off analysis method

Theories: institutional theory

Technical, Strategic, and Cultural Bottlenecks of Born-Global-Digital Firms

2023 | HICSS | Citations: 0

Authors: Fraccastoro, Sara; Ojala, Arto; Gabrielsson, Mika

Abstract: A born-global-digital firm belongs to the group of firms that apply and develop ... Expand

Abstract: A born-global-digital firm belongs to the group of firms that apply and develop digital technologies to achieve early internationalization. However, there might be different types of bottlenecks related to foreign market entries and the development of digital services affecting those markets that limit such firms’ global activities. In this work, we divide these bottlenecks into technical, strategic, and cultural forms. This multi-case study examines the impact of those bottlenecks and how that might be overcome. We provide practical and theoretical alternatives to bypass the impediments created by the bottlenecks. Collapse

Topics: digital service marketing management social media website digital product

Methods: qualitative interview case study longitudinal research design artifact personal interview

Digital Transformation: How Scaling Agility Affects Value Creation Paths

2023 | Americas Conference on Information Systems | Citations: 0

Authors: Frey, Julian; Mittermeier, Ferdinand; Beimborn, Daniel

Abstract: Structural changes are a key element of digital transformation and affect value ... Expand

Abstract: Structural changes are a key element of digital transformation and affect value creation paths such as digital agility. Scaling agility constitutes such a structural change. Research has highlighted the need to increase our understanding of the underlying changes to understand the microfoundations that undergird digital transformation. Thus, we look at how scaling agility affects value creation paths by answering the question, "How does the structural change of scaling agility affect changes in value creation paths in digital transformation?" We conduct a multiple case study with four organizations. The study surfaces three observations of this structural change that enable digital agility: Cross-functionality to allow for the emergence of creative ideas, fostering self-organizing to seize digital opportunities, and higher value chain interconnectedness for improved delivery. Furthermore, we identify two barriers as inhibitors of such transformations: complexity trap and resource foundation. We contribute to understanding digital transformation and provide valuable insights for practitioners. Collapse

Topics: organization structure IS agility value creation digital transformation information systems strategy

Methods: case study qualitative interview qualitative content analysis ethnography multiple case study

Theories: dynamic capabilities theory

Introduction to the Minitrack on Global Digital Business

2023 | HICSS | Citations: 0

Authors: Gabrielsson, Mika; Fraccastoro, Sara; Ojala, Arto

Abstract: ... Expand

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Topics: digital business digital transformation entrepreneurship marketing management

Methods: mixed method