A Data Envelopment Analysis Approach to Estimate IT-Enabled Production Capability

2017 | Management Information Systems Quarterly | Citations: 0

Authors: Ayabakan, Sezgin; Bardhan, Indranil; Zheng, Zhiqiang (Eric)

Abstract: Information systems researchers have drawn on the resource-based view (RBV) and ... Expand

Abstract: Information systems researchers have drawn on the resource-based view (RBV) and dynamic capabilities theory to offer a sharper theoretical lens to study the impact of information technology (IT) enabled capabilities on organizational performance. In this study, we propose a new conceptualization of IT-enabled production capability, based on the ability of a manufacturing plant to use its mix of resource inputs to maximize its process outputs. Our approach extends the literature on firm capability using data envelopment analysis (DEA), a nonparametric approach for estimating relative efficiencies of decision-making units. We tested our models using plant-level data collected from a sample of U.S. plants. Our study makes a key contribution by developing a new methodology to measure IT business value with respect to the role of IT-enabled production capability. We operationalize a new DEA-based measure of capability using the relative efficiency of converting plant inputs into process outputs, a significant departure from extant research that has primarily focused on subjective and absolute measures to conceptualize capability. Keywords: Production capability, data envelopment analysis, efficiency, resource-based view, information technology Collapse

Topics: supply chain management information system use IT investment marketing management outsourcing

Methods: structural equation modeling data transformation principal component analysis cross sectional research partial least squares regression

Theories: resource based view of the firm

Do We Behave Based on Our Implicit Attitudes? Proposing a Research Model and an Experimental Study to Investigate Their Influence on Behavioral Intentions

2015 | European Conference On Information Systems | Citations: 0

Authors: Weinert, Christoph; Maier, Christian; Laumer, Sven

Abstract: Attitudes are one of the three most-frequently studied independent variables to ... Expand

Abstract: Attitudes are one of the three most-frequently studied independent variables to explain user behavior. However, although psychological literature distinguishes between explicit and implicit attitudes, most of the investigations in the research stream of IS acceptance and usage have a pure focus on explicit attitudes and do not consider implicit attitudes. Explicit and implicit attitudes can be contradictory and both might predict behavioral intention. Therefore, the present research-in-progress focuses on closing the research gap of refraining to differentiate attitudes in explicit and implicit attitudes and hence examining the influence of implicit attitudes on user behavior. Based on the Implicit Association Test (IAT) and surveys, we propose an experimental setting that measures explicit and implicit attitudes to validate the research model. The proposed research might contribute to the research stream of IS acceptance and usage by better predicting behavioral intentions by also considering implicit attitudes. Future results might explain distorted predictions of behavior and reduce the intentionbehavior gap. Furthermore, the present research-in-progress introduces a suitable method to measure implicit attitudes. Collapse

Topics: behavioral intention Facebook technology adoption information system use enterprise resource planning

Methods: experiment survey computational algorithm experimental task longitudinal research

Popular Concepts beyond Organizations: Exploring New Dimensions of Information Technology Innovations

2009 | Journal of the Association for Information Systems | Citations: 0

Authors: Ping Wang

Abstract: The abundance of innovation concepts in the world of information technology and ... Expand

Abstract: The abundance of innovation concepts in the world of information technology and their differentiated influence on the design, production, and use of IT in organizations make it important that we understand what shapes these concepts themselves. Taking the perspective that an IT innovation concept emerges and evolves beyond organizational boundaries in a community, I argue that the prevalence or popularity of the concept in IT discourse positively influences the adoption of the underlying innovation. Then with the aim to explore what makes an IT innovation concept popular, my empirical analysis of the once highly popular concept ERP (enterprise resource planning) suggests that (1) the popularity of ERP was influenced positively by the prevalence of highlighted business problems that ERP was claimed to solve; (2) ERP's popularity was influenced negatively by the prevalence of related innovation concepts; and (3) these influences largely disappeared after ERP passed its peak popularity. These results imply that the popularity of an IT innovation concept responds to the broader climate of business and relies on the right type of attention drawn and released by other concepts in a network of concepts. Going beyond the dominant paradigm, this paper helps broaden IT innovation research along two new dimensions: toward the innovation concept, as a complement to material innovation, and toward community-level analysis, as an extension of the traditional organizational analysis. The paper also suggests that practitioners evaluate an innovation concept's fit with the broader environment and relationship with other popular concepts, as a way to make sense of the innovation and anticipate its impact on IT practice. Collapse

Topics: enterprise resource planning innovation management digital innovation Linux electronic data interchange

Methods: literature sample regression analysis method theory development statistical hypothesis test F-test

Community Learning in Information Technology Innovation

2009 | Management Information Systems Quarterly | Citations: 165

Authors: Wang, Ping; Ramiller, Neil C.

Abstract: In striving to learn about an information technology innovation, organizations d ... Expand

Abstract: In striving to learn about an information technology innovation, organizations draw on knowledge resources available in the community of diverse interests that convenes around that innovation. But even as such organizations learn about the innovation, so too does the larger community. Community learning takes place as its members reflect upon their learning and contribute their experiences, observations, and insights to the community's on-going discourse on the innovation. Community learning and organizational learning thus build upon one another in a reciprocal cycle over time, as the stock of interpretations, adoption rationales, implementation strategies, and utilization patterns is expanded and refined. We advance an overall model of this learning cycle, drawing on two community-level theories (management fashion and organizing vision), both of which complement the dominant emphases of the literature on IT innovation and learning. Relative to this cycle, we then empirically examine, in particular, the dependence of community learning on organizational learning. Sampling the public discourse on enterprise resource planning (ERP) over a 14-year period, we explore how different kinds of organizational actors can play different roles, at different times, in contributing different types of knowledge to an innovation's public discourse. The evidence suggests that research analysts and technology vendors took leadership early on in articulating the "know-what" (interpretation) and "know-why" (rationales) for ERP, while later on adopters came to dominate the discourse as its focus shifted to the "know-how" (strategies and capabilities). We conclude by identifying opportunities for further inquiry on and strategic management of community learning and its interactions with organizational learning. Collapse

Topics: enterprise resource planning innovation management digital innovation organization learning enterprise architecture

Methods: literature sample qualitative content analysis conceptual modelling qualitative coding Student's t-test

On the impact of the ‘linguistic turn’ on research in information systems

2006 | European Conference On Information Systems | Citations: 0

Authors: Dreiling, Alexander

Abstract: The linguistic turn within philosophy has recently gained increased attention wi ... Expand

Abstract: The linguistic turn within philosophy has recently gained increased attention within social sciences. It can be seen as an attempt to investigate traditional philosophical problems by analysing the linguistic expressions used for these investigations. More generally, the phenomenon of language itself must be considered because of its (constitutional) impact on the investigation of phenomena in social sciences. In order to understand the consequences of the linguistic turn, its origins in philosophy are important and will be discussed. Within social sciences the linguistic turn already had significant impact. As an example, we will therefore discuss what directions the linguistic turn enabled for organizational analysis. Information Systems as a discipline must face the consequences of the linguistic turn as well. We will discuss how the linguistic framework introduced impacts the development of knowledge management and that of managerial and organizational support systems. This example shows what different perspectives the linguistic turn can provide for investigations within Information Systems. In addition, we will briefly outline the impact of the linguistic turn with respect to methodologies in Information Systems research. Collapse

Topics: enterprise resource planning knowledge management enterprise information system interorganizational system production management

Assessing the Value Provided by ERP Applications Through Organizational Activities

2005 | Communications of the Association for Information Systems | Citations: 10

Authors: Ragowsky, Arik; Somers, Toni M.; Adams, Dennis A.

Abstract: When managers and stockholders consider making an investment in information tech ... Expand

Abstract: When managers and stockholders consider making an investment in information technology (IT), as with any other investment, a major concern is whether this investment will add to the performance of their organization. However, it is difficult to identify the nature of the linkage between an investment in IT in general, and Enterprise Resource Planning (ERP), in particular, to an organization's performance. In this study we extend the work of Barua et al., Lerch and Mangal, and Tallon et al. We develop a model to identify the value ERP applications add to Porter’s organizational primary activities and the information systems (IS) applications related to ERP that help deliver added value through organizational characteristics. This new model should help in assessing the potential value of an ERP investment. Collapse

Topics: enterprise resource planning organizational productivity production management material requirements planning marketing management

Methods: path analysis survey longitudinal research qualitative interview descriptive statistic

Success factors in ERP systems implementations: Lessons from practice

2004 | Americas Conference on Information Systems | Citations: 0

Authors: Soja, Piotr

Abstract: In the article the problem of success factors in ERP systems implementations has ... Expand

Abstract: In the article the problem of success factors in ERP systems implementations has been discussed. The review of the literature concerning success factors has been discussed and a collection of potential ERP implementation success factors was identified. Next, the result of research has been presented where respondents have been asked about their opinion about the importance of subsequent factors for the implementation success and about the factors’ appearance in researched implementation projects. There were two groups of respondents: the first consisted of people from Polish enterprises implementing ERP systems and the second comprised experts working in ERP systems suppliers. The synthetic measure of implementation success was constructed and the analysis of the factors’ impact on the implementation project success was performed. Then, on the basis of this analysis, the most influential factors for the ERP implementation success were selected. Collapse

Topics: enterprise resource planning IS implementation success systems implementation production management enterprise resource planning implementation

Methods: survey qualitative interview

IT Acceptance: Managing User—IT Group Boundaries

2003 | ACM SIGMIS Database | Citations: 0

Authors: Gefen, David; Ridings, Catherine M.

Abstract: Users and IT personnel typically belong to different organizational units with d ... Expand

Abstract: Users and IT personnel typically belong to different organizational units with different objectives and values. This often creates a perceived boundary between the two units, reducing the degree to which users accept the installation of new IT. Much IT research suggests that increased user involvement and influence on IT development can overcome user - IT personnel differences and thereby increase user acceptance. However, the realization of this objective can be problematic when implementing new IT in large organizations within which such user involvement is impractical.This study examines a case of IT adoption in view of Social Identity Theory, which focuses on how identification with groups affects individuals' beliefs and behavior. As hypothesized, users' acceptance of the IT increased when they believed that the inter-group boundary between them and the IT group was reduced and when they believed that they shared values with the IT group. Both of these beliefs increased when the IT group was perceived to be responsive to user requests. The results suggest that, even in large organizations where user influence on IT development is limited, IT group responsiveness can increase user acceptance of new IT. Collapse

Topics: user acceptance system support business process management technology adoption anonymity

Methods: SEM tool chi squared test data transformation factor analysis survey

Rob Kling: A Remembrance

2003 | Communications of the Association for Information Systems | Citations: 0

Authors: Iacono, Suzanne; King, John L.; Kraemer, Kenneth L.

Abstract: ... Expand

Abstract: Collapse

Topics: IT investment material requirements planning production management

Methods: qualitative interview

A multiple-case design methodology for studying MRP success and CSFs

2002 | Information & Management | Citations: 0

Authors: Ang, James S. K; Sum, Chee-Chuong; Yeo, Lei-Noy

Abstract: We used a multiple-case design to study materials requirements planning (MRP) im ... Expand

Abstract: We used a multiple-case design to study materials requirements planning (MRP) implementation outcome in 10 manufacturing companies in Singapore. Using a two-phased data collection approach (pre-interview questionnaires and personal interviews), we sought to develop a comprehensive and operationally acceptable measure of MRP success. Our measure consists of two linked components. They are a satisfaction score (a quantitative measure) and a complementary measure based on comments from the interviewees regarding the level of usage and acceptance of the system. We also extended and consolidated a seven-factor critical success factor (CSF) framework using this methodology. CSFs are important, but knowing the linkages between them is even more important, because these linkages tell us which CSFs to emphasize at various stages of the project. Collapse

Topics: IS implementation success material requirements planning production management accounting critical success factor

Methods: qualitative interview case study survey multiple case study company material