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Building professional holding environments for crowd work job crafting through online communities
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2023 | Information Systems Journal | Citations: 1
Authors: Strunk, Kim Simon; Strich, Franz

Abstract: Work is increasingly being organised via online platforms outside guiding organi ... Expand

Abstract: Work is increasingly being organised via online platforms outside guiding organisational structures. Instead of having colleagues at work, crowd workers connect in online communities. We investigate how crowd workers build professional holding environments in online communities to compensate for the lack of organisational structures and we consider how they craft their crowd work activities to enhance their work experience and reduce its long-term precarity. Following a qualitative research design, this paper uses 675 forum interactions collected across six online communities. Based on our findings, we propose the concept of professional holding environments and provide a model for building such holding environments and job crafting in online communities. We thereby expand previous research on holding environments comprised of family members and friends by revealing the impact of professional online communities and their role in professionalisation and crafting supportive social structures in online crowd work. Collapse

Semantic filters: job crafting theory

Topics: crowdsourcing online community organization structure platform worker covid 19

Methods: theory development grounded theory qualitative coding field study qualitative interview

Theories: job crafting theory
Ripples of Change – An AI Job Crafting Model for Human-in-Control
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2022 | HICSS | Citations: 0
Authors: Afiouni, Rania; Pinsonneault, Alain

Abstract: Introducing a new Artificial Intelligence (AI) system disrupts workers’ sense of ... Expand

Abstract: Introducing a new Artificial Intelligence (AI) system disrupts workers’ sense of control. To restore it, individual workers are likely to engage in selfinitiated changes to their jobs. We build on job crafting theory and extend it to propose a theoretical model explaining the ripple effect of changes from tasks to skills, relationships, and finally job cognition. We introduce the concept of human-in-control (one’s perception of their ability to deliver desired work outcomes in a work context involving AI) as the goal of the job crafting process. Our work provides a novel and important perspective on adaptation to AI through job transformation. As such, it opens numerous avenues for research in this nascent stream. Collapse

Semantic filters: job crafting theory

Topics: artificial intelligence information system use technology adoption change management human resource management

Methods: theory development functional neuroimaging

Theories: job crafting theory
ICT-enabled job crafting: How Business Unit Developers use Low-code Development Platforms to craft jobs

2022 | International Conference on Information Systems | Citations: 0
Authors: Li, Mahei Manhai; Peters, Christoph; Poser, Mathis; Eilers, Karen; Elshan, Edona

Abstract: ... Expand

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Semantic filters: job crafting theory

Topics: artificial intelligence database system organizational context digital service cloud computing

Methods: qualitative interview chatbot personal interview qualitative coding ethnography

Theories: job crafting theory

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Found 3 articles

Building professional holding environments for crowd work job crafting through online communities

Ripples of Change – An AI Job Crafting Model for Human-in-Control

ICT-enabled job crafting: How Business Unit Developers use Low-code Development Platforms to craft jobs