Information systems as a nexus of information technology systems: A new view of information systems practice

2022 | Journal of Information Technology | Citations: 0

Authors: Baskerville, Richard L; Davison, Robert M; Kaul, Mala; Malaurent, Julien; Wong, Louie HM

Abstract: The close relationship between the concepts of information systems and informati ... Expand

Abstract: The close relationship between the concepts of information systems and information technology creates issues for researchers. Usefully distinguishing between the concepts is problematic. We investigate the use of the systems concept in practice, finding a pragmatic distinction between an information system (IS) and an information technology system (IT system). In a practice view, an IS incorporates an emphasis on both a technical and a social subsystem, while an IT system predominantly emphasizes the technical elements. This distinction becomes useful in practice because contemporary IS practitioners are often involved in acquiring and integrating IT systems into an organizational IS. This involvement leads to a viewpoint on the organizational IS (including the social subsystem) as a nexus of multiple IT systems. This nexus creates issues in practice for not only integrating IT systems into the organizational IS, but also integrating multiple IT systems with each other in the context of the organizational IS. These issues lead to research opportunities such as the need for new methodologies for IT system acquisitions and new theories that accommodate the social integration of IT systems and IS. Collapse

Topics: IT workforce system integration pseudonymity digital ecosystem electronic finance

Methods: qualitative interview design artifact theory development literature sample field study

Theories: soft systems theory general systems theory

IT governance and business value in the public sector organizations — The role of elected representatives in IT governance and its impact on IT value in U.S. state governments

2014 | Decision Support Systems | Citations: 0

Authors: Pang, Min-Seok

Abstract: This paper studies IT business value in the public sector organizations, to whic ... Expand

Abstract: This paper studies IT business value in the public sector organizations, to which the information systems (IS) literature so far has paid little attention. Specifically, we investigate the moderating effect of IT governance on the relationship between IT investments and government performance. Drawing upon the theory of political control on bureaucracy from the political sciences literature, we hypothesize that the presence of legislative controls on IT management increases returns to IT spending, which are measured by cost efficiency. Our empirical analysis in the context of U.S. state governments shows that formal establishment of a chief information officer (CIO) position by legislation is a key prerequisite to positive returns from IT expenditures in state governments. Also, the impact of IT spending on state cost efficiency increases when a state senate approves appointment of CIO nomination than when it does not. This study contributes to the IS literature by demonstrating the importance of elected representatives as part of IT governance in the public sector organizations. Collapse

Topics: IT investment IT governance IS management Chief Information Officer IS value

Methods: statistical hypothesis test Student's t-test descriptive statistic cross sectional research theory development

Theories: control theory lemon market theory theory of economic development agency theory

Business School Undergraduate Information Management Competencies: A Study of Employer Expectations and Associated Curricular Recommendations

2008 | Communications of the Association for Information Systems | Citations: 2

Authors: Kesner, Richard M.

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Topics: IT skill data management IT manager project management information resource management

Methods: survey focus group qualitative interview case study cross sectional research

Distributed leadership in the development of a knowledge sharing system

2007 | European Journal of Information Systems | Citations: 3

Authors: Zhang, Jing; Faerman, Sue R.

Abstract: This paper studies leadership dynamics in the development of a knowledge sharing ... Expand

Abstract: This paper studies leadership dynamics in the development of a knowledge sharing system. We apply the concept of distributed leadership, examining how leadership roles are distributed across different individuals in the organisation during developing and implementing a knowledge sharing system. The results of a case study demonstrate that the leadership was fulfilled by the interdependent and emergent roles played by several individuals: the spearheading and coordinating roles of a knowledgeable and persistent project leader, the supporting and steering roles carried by a group of perceptive and collaboration-inclined executives, and the knowledge sharing and momentum driving roles performed by knowledge champions. Each of these leadership influences was indispensable. None of the leaders could have accomplished this task individually, without the active involvement of the other types of leaders. This research makes its contribution to the understanding of the emergence and dynamics of distributed leadership in the information system environment, and demonstrates the importance of a full awareness of distributed leadership as tasks are carried out in developing a knowledge sharing system. Collapse

Topics: knowledge sharing systems development organization structure information resource management organizational memory

Methods: qualitative interview case study personal interview qualitativ observational study field study

The Web and Traditional Information Resources: How Do They Contribute to Overall Satisfaction with an Information Service?

2005 | Americas Conference on Information Systems | Citations: 0

Authors: D'Ambra, John; Mistlis, Nina

Abstract: This paper considers the change in information seeking behaviour of tourists as ... Expand

Abstract: This paper considers the change in information seeking behaviour of tourists as a result of the increased use of the World Wide Web as an information resource in the context of information services provided by visitor information centres (VICs). The theoretical approach adopts the model of expectation-disconfirmation effects on web customer satisfaction. The paper proposes that visitor information centres are analogous to an information system and that the user experience of visiting the centre can partially be explained by users perception of the information quality of information resources used at the centre and a prior use of the web. The research proposition explored in the reported research is that a priori usage of the web may influence tourists’perceptions of the information services provided by visitor information centres. In order to investigate this proposition a survey was conducted at the Sydney Visitor Information Centre resulting in 519 responses. The analysis of the data collected, using structural equation modeling, found that perceived information quality of staff and brochures used at the centre explained 63% of the variance of the user experience at the centre, a prior use of the web did not explain any of the variance. The implications for VICs’strategic information resource management to meet visitor needs are discussed. Collapse

Topics: data quality customer satisfaction user experience information resource management information storage and retrieval system

Methods: partial least squares regression structural equation modeling descriptive statistic survey personal interview

Intelligent Agents and Information Resource Management

2004 | Americas Conference on Information Systems | Citations: 2

Authors: Ryan, Jim; Snyder, Charles

Abstract: For twenty years, the field of artificial intelligence promised success in devel ... Expand

Abstract: For twenty years, the field of artificial intelligence promised success in developing digital assistants, known as intelligent agents, to aid in all types of mundane and repetitive tasks. Unfortunately, few intelligent agents evolve to collect critical concurrence that artificial intelligence can deliver. This study recaps the advancement of technology in business applications enabling intelligent agent adaptation and describes the methodology available to intelligent agents to perform tasks within environments containing uncertainty, similar to the modern business environment. Intelligent agent applications and case examples in this investigation provide current solutions to assist in information resource management. This investigation indicates that intelligent agent technology is active in the modern business enterprise and offers practical IT solutions in meeting the challenge of effective information resource management. Collapse

Topics: enterprise information system conversational agent information resource management

Using Markets to Engineer Resource Management for the Information Grid

2002 | Information Systems Frontiers | Citations: 0

Authors: Kwiat, Kevin

Abstract: Information systems are continually expanding as evidenced by the doubling of In ... Expand

Abstract: Information systems are continually expanding as evidenced by the doubling of Internet connections every year. Similar growth is exhibited by information systems in defense. The Air Force's goals to achieve global awareness, dynamic planning/execution, and global information exchange involve the technologies to provide information to the warrior anywhere, anytime, and for any mission. This far-reaching enterprise will necessarily span multiple networks and computing domains of both the commercial and military varieties. As a result, many users with different goals and priorities vie for the communication and computing resources of the information grid. Managing this vast system to assure dependable operation that maintains users' quality of service levels has led researchers to propose economic models to solve the resource management problem. Information technology has begun to fundamentally alter the way business is conducted, and there is synergy between e-commerce and the management of the underlying information resources on which it runs.This paper examines the envisioned market-based, large-scale information systems for defense. Due to their criticality, these systems must also manage resources to provide survivability in the presence of information attacks. This potential for technology transfer from the defense sector to the commercial sector are described. Conversely, the leveraging of research performed in the non-military realm of e-commerce to reach the Air Force's goals will also be explored. Collapse

Topics: information resource management software agent

Methods: economic model experiment

Business programmes and information systems methodologies

1995 | Information Systems Journal | Citations: 3

Authors: Kelleher, Don

Abstract: Abstract. An Information Systems Methodology is usually presented as a sequenti ... Expand

Abstract: Abstract. An Information Systems Methodology is usually presented as a sequential set of tasks — planning, analysis, design and construction — resulting in a new business application. This classical ‘forward-engineering’ approach must be adapted to changing business needs — business process redesign, quality management, process and systems templates, advanced technologies, application packages, the reuse of existing information systems resources, and rapid delivery cycles. Using the most general concept of a Business Programme, this paper describes a methodological approach incorporating these modern themes that is qualitatively and quantitatively different from the classical model. It provides a framework for the integration of otherwise independent methodologies, and shows how an entire programme can be formulated, planned and executed. An example is provided, and the approach is justified. Collapse

Topics: computer aided software engineering systems implementation computer hardware business process automation system development method

Methods: case study

SMIS Members: A Membership Analysis

1982 | Management Information Systems Quarterly | Citations: 30

Authors: Ball, Leslie; Harris, Richard

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Topics: information resource management

Methods: survey descriptive statistic survey design

Approaches to Strategic Planning for Information Resource Management (IRM) in Multinational Corporations

1982 | Management Information Systems Quarterly | Citations: 4

Authors: Selig, Gad

Abstract: Multnational corporations (MNCs) face increasingly higher rewards and risks whe ... Expand

Abstract: Multnational corporations (MNCs) face increasingly higher rewards and risks when choosing amongst alternative investments for their computer and communications based information systems. The multi-layered management and technical issues and decisions confronting multinational corporations are seemingly endless and require new insights.Key IRM issues identifiable in this environment were incompatibility of hardware syste.ms and data element definitions across the environment, dependence on leading edge vendor technology, scarcity of qualified IRM personnel, and the overall weakness of the corporate role and the measurement of the true costs of the "information commodity." The planning process was not con-* Reprinted by special permission from "Strategic Planning for information Systems Resources Functions in a Multinational Environment," Doctorial Dissertation, Gad J. Selig, Pace University, Copyright 1980. Collapse

Topics: strategic management information resource management

Methods: case study