A Method for Developing Generic Capability Maps

2023 | Business & Information Systems Engineering | Citations: 0

Authors: Van Riel, Jonas; Poels, Geert

Abstract: Capability-based management is an approach for strategy formulation and implemen ... Expand

Abstract: Capability-based management is an approach for strategy formulation and implementation that is rooted within the enterprise architecture discipline and founded on managerial theories. The main instrument of capability-based management is the capability map, which provides a structured and hierarchical overview of an organization’s capabilities. At a sufficiently high level of abstraction, organizations within the same industry or societal sector are managed based on capabilities that can be described using a generic capability map. While industry/sector-specific capability maps are used in consultancy practice, knowledge of how to develop such generic capability maps is lacking in the academic literature. Therefore, the paper addresses the question of how a generic capability map for organizations within the same industry/sector can be developed. Professional sport clubs were used as the application field for the design science research. The research was executed in collaboration with three major, premier league Belgian clubs that operate in the highest tier of their respective professional sport competition. After different iterations of joint development and evaluation activities with these clubs, the final design of a generic capability map was successfully obtained. Through reflection and learning from this process, the paper formulates the procedural knowledge that was gained in the study as prescriptions that can be used as general steps of a method for creating other industry/sector-specific capability maps. This outline of a method for developing generic capability maps is an original contribution to the enterprise architecture discipline. Collapse

Topics: enterprise architecture enterprise modelling knowledge base

Methods: design science case study design process reference modelling design artifact

An Ontology-Based Knowledge Modelling for Sustainable Entrepreneurship Domain

2022 | HICSS | Citations: 0

Authors: Konys, Agnieszka

Abstract: Sustainable entrepreneurship (SE) focuses on entrepreneurial activities taking i ... Expand

Abstract: Sustainable entrepreneurship (SE) focuses on entrepreneurial activities taking into account environmental and social issues, not only by paying attention to economic issues. While the concept of SE is a prominent stream for modern entrepreneurship, the following questions arise: how enterprises can run a business and implement Sustainable Development Goals (SDG) and which factors can support or constrain SE? Research on SE suggests that that identifying and implementing sustainable development opportunity is more complex for the entrepreneur than the recognition of non-sustainable opportunity. Therefore this article contributes to the advancement of sustainable entrepreneurship research by offering an ontology-based approach collecting factors from the current literature review and incorporating different lines of research that can influence further sustainable entrepreneurial strategies. The applied research methodology exploits a previously elaborated bibliometric analysis which included a systematic literature review conducted using the PRISMA methodology. The condensed immense amount of bibliometric information and further co-occurrence analysis of keywords determining SE factors was a basis for constructing ontology-based model. This model offers a classification schema of sustainable entrepreneurship factors as well as a tool performing knowledge from being machine-readable to machineunderstandable. Collapse

Topics: knowledge representation entrepreneurship knowledge management innovation management source code

Methods: ontological modelling bibliometric analysis structured literature research VOSviewer literature sample

Key Performance Indicators for Business Models: A Review of Literature

2022 | European Conference On Information Systems | Citations: 0

Authors: van de Ven, Montijn; Machado, Paola Lara; Athanasopoulou, Alexia; Aysolmaz, Banu; Turetken, Oktay

Abstract: To support decision-making during the business model innovation process, resear ... Expand

Abstract: To support decision-making during the business model innovation process, researchers have investigated approaches for evaluating business models. Key Performance Indicators (KPIs) related to business models can play an important role in evaluating the performance of business models, as they reflect the decisions and activities that drive the critical aspects of the organization. To date, there has been considerable research on business model KPIs. However, current research lacks an overall understanding of how business model KPIs are managed. Therefore, this paper aims to contribute with a classification of existing studies on business model KPIs in five categories relevant to KPI management, as well as future research avenues. In particular, we identify the development of methods and software tools to support selection, concretization, and reporting of business model KPIs, and the design of an integrated approach for business model KPI management as important areas for further research. Collapse

Topics: business model decision making value creation balanced scorecard systems development

Methods: design artifact literature study structured literature research computational algorithm design principle

DESERV IT: A Method for Devolving Service Tasks in IT Services

2021 | Business & Information Systems Engineering | Citations: 0

Authors: Baer, Florian; Sandkuhl, Kurt; Leyer, Michael; Lantow, Birger

Abstract: Nowadays, IT operations devolve many tasks in IT services to internal customers ... Expand

Abstract: Nowadays, IT operations devolve many tasks in IT services to internal customers (i.e., IT self-service). The rationale for this service task devolvement is often to reduce the IT personnel’s workload. However, prior research has shown that IT operations often fail to achieve this goal. Existing methods for modeling and analyzing services fall short of supporting service providers in identifying and specifying service tasks suitable to be devolved to (internal) customers. This paper presents, therefore, the first method for devolving service tasks in IT services (DESERV IT). DESERV IT is a compound of four method components encompassing a joint meta-model, a visual notation for modeling IT services, and procedural recommendations. The DESERV IT meta-model extends the meta-model of service blueprinting by means of concepts required to analyze service task devolvement. DESERV IT is evaluated in four evaluation episodes. The results of the evaluation episodes show that DESERV IT is perceived as effective, useful, complete, and generalizable by experts in the IT service management and enterprise architecture discipline. This paper contributes to enterprise modeling by demonstrating the feasibility of DESERV IT in an example case and describing DESERV IT’s evolution during the evaluation episodes. DESERV IT supports practitioners (e.g., request fulfillment managers) in modeling and analyzing IT services. Collapse

Topics: systems operations information technology operation IT workforce enterprise modelling enterprise architecture

Methods: design science metamodel qualitative interview focus group structured literature research

Unraveling Privacy Concerns in Complex Data Ecosystems with Architectural Thinking

2021 | International Conference on Information Systems | Citations: 0

Authors: Burmeister, Fabian; Kurtz, Christian; Vogel, Pascal; Drews, Paul; Schirmer, Ingrid

Abstract: Privacy violations increasingly result from personal-data processing by a convo ... Expand

Abstract: Privacy violations increasingly result from personal-data processing by a convoluted set of actors that collaborate in complex data ecosystems. These data ecosystems comprise numerous socio-technical elements and relations, and their opacity often obscures the manifold reasons for privacy violations. Therefore, researchers and practitioners call for systematic approaches that allow for decomposing data ecosystems in order to receive transparency about the opaque data flows and processing mechanisms across actors. This paper positions architectural thinking as a reasonable means for this need. By collecting key privacy concerns of business and regulatory stakeholders and developing a corresponding data ecosystem architecture meta-model, we provide first steps for extending the scope of architectural thinking to the privacy context. Our results are based on a mixed methods approach, which triangulates data received from a multiple case study of privacy scandals and from 14 expert interviews. Collapse

Topics: privacy digital ecosystem information privacy concern mobile application database system

Methods: metamodel design science qualitative interview case study archival research

From Synchronous Face-to-face Group Work to Asynchronous Individual Work: Pivoting an Enterprise Modeling Course for Teaching during a COVID-19 Lockdown

2021 | Communications of the Association for Information Systems | Citations: 0

Authors: Drechsler, Andreas

Abstract: In this paper, I outline the challenges that I faced in teaching an enterprise ... Expand

Abstract: In this paper, I outline the challenges that I faced in teaching an enterprise modeling (EM) course after I lost the ability to have face-to-face interactions and describe a solution that proved to be at least equally effective and appreciated when moved online. The revised course design primarily adopted exercise and assignment work, provided course content in a "piecemeal" fashion, and relied almost exclusively on asynchronous interactions. I distill the solution into specific and more general design principles that educators can apply to other EM courses (and potentially beyond). Collapse

Topics: enterprise modelling

Methods: design principle design requirement design science

Quantifying Risk Propagation Within a Network of Business Processes and IT Services

2021 | Business & Information Systems Engineering | Citations: 0

Authors: González-Rojas, Oscar; Castro, Nicolás; Lesmes, Sebastian

Abstract: Nowadays, the organic nature of business processes and the increasingly complex ... Expand

Abstract: Nowadays, the organic nature of business processes and the increasingly complex and dynamic business environment make organizations face severe operational risks. However, current risk analysis methods of Information Technology (IT) resources ignore inter-process correlation and thus inter-process risk propagation. This gap needs a solution since the rigid alignment of organizations cause the risks which propagate throughout the whole organization to be the most serious operational risks. This paper presents a holistic approach for quantifying risk propagation in business processes based on the risk analysis of their underlying IT and human resources. This approach adapts financial techniques to quantify the level of risk that average and severe events on IT resources generate on individual business processes, and to quantify the risk propagation impact among dependent processes. This approach was applied to an enterprise modeling case study to quantify risk propagation for different risk epicenter scenarios. The results show that the proposed approach is capable of finding and quantifying both direct and indirect dependencies among operational assets within an organization. A high level of accuracy was observed when comparing the actual value of the process risk and the projected value considering risk propagation. Collapse

Topics: business process management human resource management electronic authentication enterprise modelling web application

Methods: case study descriptive statistic experiment simulation design artifact

AN EXPLORATORY COMPARISON OF TOOLS FOR REMOTE COLLABORATIVE AND PARTICIPATORY ENTERPRISE MODELING

2021 | European Conference On Information Systems | Citations: 0

Authors: Gutschmidt, Anne

Abstract: Participatory enterprise modeling (PEM) is about gathering domain experts and l ... Expand

Abstract: Participatory enterprise modeling (PEM) is about gathering domain experts and letting them discuss and jointly create enterprise models, supported by modeling experts. To prepare students for their role as modeling experts, it is useful to practice modeling in comparable situations. Usually, PEM is organized in sessions with co-located participants. During the Covid-19 pandemic, however, personal contact had to be reduced. Searching for alternative ways of simulating PEM sessions, we investigate tools that would allow distributed teams to collaboratively and remotely create models. This paper presents a pilot study examining two online tools concerning usefulness, ease of use, enjoyment, acceptance, and awareness. We let the students create a goal model and a process model to check whether different kinds of models come with different requirements. To enable communication between the participants we used the video conference software Zoom. Interviews give more insight into the students' perception of the modeling session. Collapse

Topics: Google+ video conference perceived usefulness ease of use enterprise modelling

Methods: business process modeling qualitative interview modeling language business process model and notation factor analysis

Theories: technology acceptance model

PARTICIPATIVE OR CONVENTIONAL ENTERPRISE MODELLING? MULTIPLE-CASE ANALYSIS ON DECISION CRITERIA

2020 | European Conference On Information Systems | Citations: 0

Authors: Sandkuhl, Kurt; Seigerroth, Ulf

Abstract: ... Expand

Abstract: Collapse

Topics: project management enterprise modelling decision making enterprise resource planning logistics management

Methods: literature study case study multiple case study conceptual modelling structured literature research

Work System Modeling Method with Different Levels of Specificity and Rigor for Different Stakeholder Purposes

2019 | International Conference on Business Informatics | Citations: 3

Authors: Alter, Steven; Bork, Dominik

Abstract: This paper proposes a modeling method (the work system modeling method - WSMM) t ... Expand

Abstract: This paper proposes a modeling method (the work system modeling method - WSMM) that addresses key issues related to enterprise and process modeling. Those issues lead to modeling method requirements that call for relaxing common assumptions about the nature of modeling methods and related modeling languages and metamodels. A summary of work system theory (WST) and the work system method (WSM) provides background for understanding WSMM. A design space for modeling positions most applications of WSM in relation to seven purposes of modeling that call for successively more formal approaches. WSMM is presented in relation to the seven purposes, thereby extending WSM in new directions. A final section summarizes how WSMM addresses the issues and requirements from the introduction, explains how coherence is maintained within WSMM, and identifies areas for future research. Collapse

Topics: enterprise modelling IT workforce problem solving systems development

Methods: conceptual modelling design science metamodel business process modeling modeling language

Theories: work systems theory