Digitalization and Early Internationalization- Systematic Literature Review Analyses

2023 | HICSS | Citations: 0

Authors: Appiah, Emmanuel; Gabrielsson, Peter

Abstract: Substantial anecdotal evidence has been garnered to make it uncontentious to con ... Expand

Abstract: Substantial anecdotal evidence has been garnered to make it uncontentious to concede to studies that stress on the influence of digital technology on early internationalization of firms. Having an interest to study how studies on this phenomenon has progressed overtime. The present paper systematically evaluates internationalization literature in which issues of digitalization feature as a component underlying the causes, processes, and outcomes of early internationalization. This enables us to outline the development of major research areas in terms of themes, theoretical and methodological approaches. We contribute by proposing several future research directions. Collapse

Topics: information technology capability internet technology electronic business mobile system marketing management

Methods: literature sample structured literature research theory development cross sectional research literature study

THE DARK SIDE OF DIGITAL PLATFORMS: UNDERSTANDING SMALL AND MEDIUM ENTERPRISES' DEPENDENCE ON THIRD-PARTY PLATFORMS

2023 | European Conference On Information Systems | Citations: 0

Authors: Asadullah, Ahmad; Faik, Isam; Lim, Shi Ying

Abstract: The digital platform business model has evolved and become a dominant form of e ... Expand

Abstract: The digital platform business model has evolved and become a dominant form of economic interaction worldwide. Small and medium enterprises (SMEs) had to shift their business to platforms to survive in this new market. While existing studies show the positive side of SMEs' use of platforms, there has been little research on the dark side of their participation in the platform economy, particularly their high dependence on platforms. We conducted a qualitative study to examine the mechanisms of dependence and its repercussions on SMEs' performance. Our findings suggest that SMEs' dependence on platforms arises from high importance, low discretion, and limited substitutability. We also find that, beyond their dependence on single platforms, SMEs generally become dependent on an oligopolistic system of dominant platforms. This dependence heightens the power asymmetry between platforms and SMEs. We highlight major manifestations of this power asymmetry, including the platform's ability to restrict access to resources and to prioritize different stakeholders' interests in their ecosystem. Collapse

Topics: electronic commerce digital platform business-to-consumer website electronic business

Methods: qualitative interview field study computational algorithm personal interview theory development

Theories: resource dependency theory

Privacy Regulation and Its Unintended Consequence on Consumption Behaviors: Evidence From CCPA

2023 | International Conference on Information Systems | Citations: 0

Authors: Bae, Donghwa; Mayya, Raveesh; Nian, Tingting

Abstract: This study explores the unintended consequences of data protection regulations ... Expand

Abstract: This study explores the unintended consequences of data protection regulations on consumer behavior. Specifically, we examine the California Consumer Privacy Act, which restricts companies from collecting Californians' personal information. Privacy regulations may limit firms' ability to suggest products aligned with consumers' taste predicted from data, potentially influencing subsequent consumer behavior. These regulations especially pose a challenge to digital platforms, as their success hinges on seamless data flow between firms and consumers. Using a difference-in-differences approach with transaction data, we find that post-CCPA, Californians reduce purchase by 4.1%, increase returns by 2.9%. Moreover, we find that Californians spend more time online and visit more webpages, potentially indicating increased search efforts. Mechanism analysis suggests that firms under CCPA proactively alter their data collection strategy to reduce the liability. These results reveal the complex interplay between privacy regulation and consumer behavior, highlighting the need for a nuanced understanding of the trade-offs between privacy protection and economic outcomes. Collapse

Topics: information privacy law legal context consumer behavior advertising management website

Methods: experimental group longitudinal research natural experiment archival research difference in differences

Right Place, Right Time: Configurations of Technology Use for Business Model Innovation

2023 | Americas Conference on Information Systems | Citations: 0

Authors: Böttcher, Timo; Krcmar, Helmut

Abstract: In the rapidly evolving digital era, firms need to innovate their business mode ... Expand

Abstract: In the rapidly evolving digital era, firms need to innovate their business models (BMs) to thrive and benefit from new digital technologies. While digital BM innovation (DBMI) can create competitive advantage through differentiation, firms often struggle to create and extract value from digital technologies. In this paper, we analyze 41 cases of BM change and identify three configurations that lead to DBMI and two configurations that do not. These configurations illustrate the BM elements in which digital technologies are used for DBMI and explain how firms use digital technologies for strategic innovation. Combined with existing research on DBMI, this research provides a missing piece of the puzzle to connect specific technologies in the BM to implement a digital business strategy and undergo a digital transformation. For practical purposes, the findings suggest three alternative strategies for DBMI that identify which elements need to be changed together to achieve DBMI. Collapse

Topics: business model value creation innovation management database system mobile application

Methods: case study survey qualitative content analysis triangulation literature sample

Theories: core competency theory

The Motivation of Companies to Implement Corporate Digital Responsibility Activities Voluntarily: An Empirical Assessment

2023 | International Conference on Business Informatics | Citations: 0

Authors: Carl, K. Valerie; Kubach, Michael; Mihale-Wilson, Cristina

Abstract: Technological advancements such as Artificial Intelligence afford new opportuni ... Expand

Abstract: Technological advancements such as Artificial Intelligence afford new opportunities and pose new challenges. In this context, Corporate Digital Responsibility (CDR) has gained increasing attention. CDR presents a comprehensive and well-structured approach to companies' responsibilities in the digital setting. While the threats of digitalization start to materialize, research on CDR is still in its infancy, with little empirical understanding of whether and why companies engage in CDR practices. This qualitative study addresses the motivation of companies to pursue CDR by conducting 29 expert interviews. In practice, firms implement CDR activities to follow their inner motivation or to satisfy external expectations. Our results indicate that motivation differs primarily according to the company size and the addressees of efforts. Motivational sources for conducting CDR activities are rather company-specific while allowing for some generalization based on company types. In this way, this study enables several future research avenues worth pursuing. Collapse

Topics: business-to-consumer business-to-business electronic business financial performance telephone

Methods: qualitative interview qualitative coding personal interview mixed method qualitative content analysis

Examining Underrepresented Communities’ Intention Towards Digital Entrepreneurship: A Dual-Theory Framework

2023 | Americas Conference on Information Systems | Citations: 0

Authors: David, Dessa; Zu, Xingxing

Abstract: ... Expand

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Topics: digital entrepreneurship IT career digital business entrepreneurship electronic business

Methods: survey design survey conceptual modelling

Theories: technology acceptance model theory of planned behavior

Special issue on responsible IS research for a better world

2023 | Information Systems Journal | Citations: 0

Authors: Davison, Robert M.; Majchrzak, Ann; Hardin, Andrew; Ravishankar, Mayasandra-Nagaraja

Abstract: ... Expand

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Topics: mobile payment mobile system evaluation criteria electronic business digital transformation

Methods: case study

Exploring the Darkverse: A Multi-Perspective Analysis of the Negative Societal Impacts of the Metaverse

2023 | Information Systems Frontiers | Citations: 0

Authors: Dwivedi, Yogesh K.; Kshetri, Nir; Hughes, Laurie; Rana, Nripendra P.; Baabdullah, Abdullah M.; Kar, Arpan Kumar; Koohang, Alex; Ribeiro-Navarrete, Samuel; Belei, Nina; Balakrishnan, Janarthanan; Basu, Sriparna; Behl, Abhishek; Davies, Gareth H.; Dutot, Vincent; Dwivedi, Rohita; Evans, Leighton; Felix, Reto; Foster-Fletcher, Richard; Giannakis, Mihalis; Gupta, Ashish; Hinsch, Chris; Jain, Animesh; Jane Patel, Nina; Jung, Timothy; Juneja, Satinder; Kamran, Qeis; Mohamed AB, Sanjar; Pandey, Neeraj; Papagiannidis, Savvas; Raman, Ramakrishnan; Rauschnabel, Philipp A.; Tak, Preeti; Taylor, Alexandra; tom Dieck, M. Claudia; Viglia, Giampaolo; Wang, Yichuan; Yan, Meiyi

Abstract: The Metaverse has the potential to form the next pervasive computing archetype t ... Expand

Abstract: The Metaverse has the potential to form the next pervasive computing archetype that can transform many aspects of work and life at a societal level. Despite the many forecasted benefits from the metaverse, its negative outcomes have remained relatively unexplored with the majority of views grounded on logical thoughts derived from prior data points linked with similar technologies, somewhat lacking academic and expert perspective. This study responds to the dark side perspectives through informed and multifaceted narratives provided by invited leading academics and experts from diverse disciplinary backgrounds. The metaverse dark side perspectives covered include: technological and consumer vulnerability, privacy, and diminished reality, human–computer interface, identity theft, invasive advertising, misinformation, propaganda, phishing, financial crimes, terrorist activities, abuse, pornography, social inclusion, mental health, sexual harassment and metaverse-triggered unintended consequences. The paper concludes with a synthesis of common themes, formulating propositions, and presenting implications for practice and policy. Collapse

Topics: virtual reality privacy unintended consequence artificial intelligence IT security

Methods: digital trace data computational algorithm design guideline synthesis ethnography

Logic Multiplicity in Digital Business Models – An Institutional Logics Perspective

2023 | HICSS | Citations: 0

Authors: Engert, Simon; Hess, Thomas

Abstract: Digital business models (DBM) are built upon digital technologies with complexit ... Expand

Abstract: Digital business models (DBM) are built upon digital technologies with complexity-inducing characteristics, connecting multiple heterogeneous actors seeking to co-create value. Institutional logics coordinate and constrain actors’ value co-creation interactions. Multiple, competing institutional logics can co-exist and create barriers to value co-creation. However, we argue that business model research in the information systems (IS) discipline still assumes a homogeneous concept, overlooking the possibility of logic multiplicity within DBMs. We conceptually show why logic multiplicity should be acknowledged and derive three propositions introducing logic multiplicity to the structures and practices of DBMs. By assuming an institutional logics perspective, challenging the assumption of homogeneity, and introducing a logic multiplicity lens, we call for a return to the discipline’s sociotechnical roots. We thereby enable scholars to study the complex reality of digital business and aid practitioners in turning situations of multiplicity into opportunities. Collapse

Topics: participatory design digital business model digital business IS discipline health information system

Methods: design methodology literature study

Theories: boundary objects theory

Regulation of data-driven market power in the digital economy: Business value creation and competitive advantages from big data

2023 | Journal of Information Technology | Citations: 0

Authors: Fast, Victoria; Schnurr, Daniel; Wohlfarth, Michael

Abstract: Recent high-profile antitrust cases and policy proposals have put a spotlight on ... Expand

Abstract: Recent high-profile antitrust cases and policy proposals have put a spotlight on the relationship between firms’ access to big data and sustained competitive advantages in digital markets. In Europe, concerns about data-driven market power have led policymakers to propose far-reaching regulations of information technology (IT) in these markets. Despite the global policy relevance, the regulation of big data and its competitive effects has so far received little attention in information systems (IS) research. This article addresses this research gap by developing an overarching framework for future IS research on the role of IT for the regulation of data-driven market power. The proposed research framework builds upon a three-part analysis: First, we review the academic literature and show that there is extensive, although nuanced, empirical evidence for business value creation from big (user) data. Second, we draw on the resource-based view of the firm and recent policy reports to derive six facilitating factors that enable firms to establish market power based on sustained data-driven competitive advantages. Third, we characterize three regulatory approaches to govern market power and competition in data-driven digital markets: (i) empowering consumers, (ii) data openness, and (iii) limiting data scale. For each of these approaches, we highlight the key role of IT artifacts in mediating the effect of regulatory rules on actual practice. Collapse

Topics: electronic market competitive advantage organizational value value creation big data

Methods: design artifact machine learning literature study theory development archival research

Theories: transaction cost economics resource based view of the firm