Exploring the Darkverse: A Multi-Perspective Analysis of the Negative Societal Impacts of the Metaverse

2023 | Information Systems Frontiers | Citations: 0

Authors: Dwivedi, Yogesh K.; Kshetri, Nir; Hughes, Laurie; Rana, Nripendra P.; Baabdullah, Abdullah M.; Kar, Arpan Kumar; Koohang, Alex; Ribeiro-Navarrete, Samuel; Belei, Nina; Balakrishnan, Janarthanan; Basu, Sriparna; Behl, Abhishek; Davies, Gareth H.; Dutot, Vincent; Dwivedi, Rohita; Evans, Leighton; Felix, Reto; Foster-Fletcher, Richard; Giannakis, Mihalis; Gupta, Ashish; Hinsch, Chris; Jain, Animesh; Jane Patel, Nina; Jung, Timothy; Juneja, Satinder; Kamran, Qeis; Mohamed AB, Sanjar; Pandey, Neeraj; Papagiannidis, Savvas; Raman, Ramakrishnan; Rauschnabel, Philipp A.; Tak, Preeti; Taylor, Alexandra; tom Dieck, M. Claudia; Viglia, Giampaolo; Wang, Yichuan; Yan, Meiyi

Abstract: The Metaverse has the potential to form the next pervasive computing archetype t ... Expand

Abstract: The Metaverse has the potential to form the next pervasive computing archetype that can transform many aspects of work and life at a societal level. Despite the many forecasted benefits from the metaverse, its negative outcomes have remained relatively unexplored with the majority of views grounded on logical thoughts derived from prior data points linked with similar technologies, somewhat lacking academic and expert perspective. This study responds to the dark side perspectives through informed and multifaceted narratives provided by invited leading academics and experts from diverse disciplinary backgrounds. The metaverse dark side perspectives covered include: technological and consumer vulnerability, privacy, and diminished reality, human–computer interface, identity theft, invasive advertising, misinformation, propaganda, phishing, financial crimes, terrorist activities, abuse, pornography, social inclusion, mental health, sexual harassment and metaverse-triggered unintended consequences. The paper concludes with a synthesis of common themes, formulating propositions, and presenting implications for practice and policy. Collapse

Topics: virtual reality privacy unintended consequence artificial intelligence IT security

Methods: digital trace data computational algorithm design guideline synthesis ethnography

An Action Design Research Study on Responsible Innovation Teaching and Training for Information Systems Students

2023 | Communications of the Association for Information Systems | Citations: 0

Authors: El Idrissi, Sarah Cherki; Corbett, Jacqueline; Mellouli, Sehl

Abstract: While information systems organizations recognize the importance of incorporati ... Expand

Abstract: While information systems organizations recognize the importance of incorporating responsible innovation into their activities, they often face difficulty implementing this practice because employees lack the required knowledge and skills, particularly the capacity for reflexivity and reflection. This paper aims to accelerate responsible innovation teaching and training for information systems students to expedite the process of positive change for sustainability. Using the action design research methodology and the responsible innovation lens, we developed a workshop enabling information systems students to form measurable reflection skills. The workshop evaluation suggests that learning took place and that students are willing to adopt responsible innovation in their future workplaces. A set of design guidelines is proposed to guide further training programs to enhance students' ability to address complex challenges responsibly. This paper answers the call for more impactful information systems research to address societal and environmental challenges and enriches the literature on sustainable social development and business practices. Collapse

Topics: innovation management task complexity personality responsible artificial intelligence digital innovation

Methods: design guideline qualitative interview action design research design science qualitative coding

Influence of Pre-Experience on Learning, Usability and Cognitive Load in a Virtual Learning Environment

2023 | Americas Conference on Information Systems | Citations: 0

Authors: Gonnermann, Jana; Teichmann, Malte

Abstract: Virtual reality can have advantages for education and learning. However, it mus ... Expand

Abstract: Virtual reality can have advantages for education and learning. However, it must be adequately designed so that the learner benefits from the technological possibilities. Understanding the underlying effects of the virtual learning environment and the learner's prior experience with virtual reality or prior knowledge of the content is necessary to design a proper virtual learning environment. This article presents a prestudy testing the design of a virtual learning environment for engineering vocational training courses. In the pre-study, 12 employees of two companies joined the training course in one of the two degrees of immersion (desktop VR and VR HMD). Quantitative results on learning success, cognitive load, usability, motivation, and qualitative learning process data were presented. The qualitative data assessment shows that overall, the employees were satisfied with the learning environment regardless of the level of immersion and that the participants asked for more guidance and structure accompanying the learning process. Further research is needed to test for solid group differences. Collapse

Topics: virtual reality usability online learning system user interface virtual world

Methods: experiment survey descriptive statistic design principle quasi experiment

Exploring Digital Social Norms Nudges in E-Grocery: Typical Consumer Testimonials with a Warm Glow

2023 | International Conference on Business Informatics | Citations: 0

Authors: Gottschewski-Meyer, Phillip Oliver; Lüddemann, Nicole; Landwehr, Marvin Auf der; Viebahn, Christoph von

Abstract: Digitization offers several possibilities to alter consumer decisions to suppor ... Expand

Abstract: Digitization offers several possibilities to alter consumer decisions to support social concerns. The objective of this study is to examine the impact of personalized digital social norm nudges on consumer decisions enriched with the theory of warm glow on e-grocery buying decisions with the aim of supporting social projects. Specific pro-social behaviors targeted were supporting fair payment of the producers of grocery goods, social inclusion projects and initiatives against poverty by deciding for a specific choice option. A between-subjects experiment was performed with the help of a questionnaire using a mock-up mobile grocery store to measure product choices. Results showed that claims supporting pro-social initiatives have a significant impact on buying decisions. Perceived product recommendation influenced our model positively, while we had a negative price impact. The study suggests that warm glow theory and enriched social norm nudges are effective tools for behavior change towards social initiatives. Collapse

Topics: social norm crowdsourcing web page social presence artificial intelligence

Methods: experiment survey experimental group statistical hypothesis test Levene's test

The Design of Citizen-Centric Green IS in Sustainable Smart Districts

2023 | Business & Information Systems Engineering | Citations: 0

Authors: Graf-Drasch, Valerie; Keller, Robert; Meindl, Oliver; Röhrich, Felix

Abstract: Green information systems are often praised for their potential to foster sustai ... Expand

Abstract: Green information systems are often praised for their potential to foster sustainability in citizens’ daily lives and meet their needs. With this focus on citizens, districts that use smart technologies provide a litmus test, the results of which will indicate how to design smart green information systems that better meet the needs and desires of citizens. To date, however, guidelines on how to design such green information systems in urban areas or actively involve citizens in this process are few and far between. In recognition and remedy of this shortage, the study draws on the design science research paradigm to develop seven design principles for citizen-centric green information systems that can be used in sustainable smart districts. These principles are evaluated in 15 semi-structured interviews and a prototype of a mobile district app for a citizen-centric green information system is instantiated. By taking this citizen-centric perspective, the paper fosters the active involvement of humans in the design of sustainable urban environments. Collapse

Topics: solid-state drive mobile application green IS virtualization technology big data

Methods: design artifact qualitative interview design theory design science personal interview

Conceptualizing a Multi-Sided Platform for Cloud Computing Resource Trading

2023 | European Conference On Information Systems | Citations: 0

Authors: Haller, Franziska; Schemmer, Max; Kuehl, Niklas; Holtmann, Carsten

Abstract: Cost-effective and responsible use of cloud computing resources (CCR) is on the ... Expand

Abstract: Cost-effective and responsible use of cloud computing resources (CCR) is on the business agenda of many companies. Despite this strategic goal, two geopolitical strategy decisions mainly influence the continuous existence of overcapacity: Europe's General Data Protection Regulation and the US's Cloud Act. Given the circumstances, a typical data center produces approximately 30% overcapacity annually. This overcapacity has severe environmental and economic consequences. Our work addresses this overcapacity by proposing a multi-sided platform for CCR trading. We initiate our research by conducting a literature review to explore the existing body of knowledge which indicates a lack of recent and evaluated platform design knowledge for CCR trading. We address this research gap by deriving design requirements and design principles. We instantiate and evaluate the design knowledge in a respective platform framework. Thus, we contribute to research and practice by deriving and evaluating design knowledge and proposing a platform framework. Collapse

Topics: cloud computing digital platform knowledge base database system peer-to-peer model

Methods: qualitative interview design principle design science literature study design requirement

Design and Evaluation of a Virtual Reality Game to Improve Physical and Cognitive Acuity

2023 | International Conference on Information Systems | Citations: 0

Authors: John, Blooma; Subramanian, Ramanathan; Kurian, Jayan Chirayath

Abstract: Physical and mental health are both integral to healthy living and ageing, and ... Expand

Abstract: Physical and mental health are both integral to healthy living and ageing, and a causalcum-symbiotic relationship has been observed between the two. Physical and cognitive activities such as exercise and board games are known to promote healthy ageing. In this regard, highly engaging lightboard games are known to improve hand-eye coordination, reflexes, and motor skills for individuals. Immersivity of virtual reality games can transform mundane and repetitive exercise routines into stimulating experiences, and they can be utilized by users to improve physical and cognitive performance from the comfort of their homes. In this study, we adopt design science framework to design, develop and evaluate a VR BATAK lightboard game to improve physical reaction, handeye coordination, visual memory and cognitive processing. Based on the findings from evaluation over three phases, we propose three design principles related to accessibility, sensory cueing and cognitive loading, as theoretical and practical contributions of this study. Collapse

Topics: virtual reality user experience usability extended reality user requirement

Methods: design principle survey design artifact design guideline design science

FACILITATING AMATEUR ESPORTS PARTICIPATION AMONG MASS GAMERS: A SERIOUS LEISURE PERSPECTIVE

2023 | European Conference On Information Systems | Citations: 0

Authors: Ke, Xiaobo; Wagner, Christian

Abstract: The sustainable success of sports depends on a well-developed amateur participa ... Expand

Abstract: The sustainable success of sports depends on a well-developed amateur participation base. The important role of amateur participation is transferring to esports, a professionalized form of organized video game competition. While esports has enjoyed considerable popularity, concerns about its viability are growing, as its revenue displays an increasingly slow growth and is small. Recently, amateur esports has been emerging to support esports sustainability, although little is known about mass gamers' amateur esports participation. To understand the phenomenon and facilitate its development, adopting the serious leisure perspective and affordance theory, we investigate relationships between mass gamers' video game engagement and their amateur esports participation. Specifically, two serious leisure-based gaming experiences influencing amateur esports participation are identified, enabling us to confirm two game affordances for developing both experiences. This study enriches our knowledge of amateur esports development by explaining how video game engagement facilitates amateur esports participation from a serious leisure perspective. Collapse

Topics: esport video game user experience affordance usability

Methods: survey PLS tool data transformation factor analysis partial least squares regression

Theories: theory of affordance

A Systematic Review of Anomaly Detection for Business Process Event Logs

2023 | Business & Information Systems Engineering | Citations: 0

Authors: Ko, Jonghyeon; Comuzzi, Marco

Abstract: While a business process is most often executed following a normal path, anomali ... Expand

Abstract: While a business process is most often executed following a normal path, anomalies may sometimes arise and can be captured in event logs. Event log anomalies stem, for instance, from system malfunctioning or unexpected behavior of human resources involved in a process. To identify and possibly fix these, anomaly detection has emerged recently as a key discipline in process mining. In the paper, the authors present a systematic review of the literature on business process event log anomaly detection. The review aims at selecting systematically studies in the literature that have tackled the issue of event log anomaly detection, classifying existing approaches based on criteria emerging from previous literature reviews, and identifying those research directions in this field that have not been explored extensively. Based on the results of the review, the authors argue that future research should look more specifically into anomaly detection on event streams, extending the number of event log attributes considered to determine anomalies, and producing more standard labeled datasets to benchmark the techniques proposed. Collapse

Topics: process mining database system business process management

Methods: event log anomaly detection literature sample literature study survey

How to Effectively Institutionalize Social Selling in Business-to-Business Companies

2023 | International Conference on Information Systems | Citations: 0

Authors: Kuznik, Giulia; Kuehnl, Christina

Abstract: ... Expand

Abstract: Collapse

Topics: social media business-to-business social media marketing affordance system support

Methods: qualitative interview grounded theory qualitative coding literature study design guideline