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On the Combinatory Nature of Knowledge Transfer Conditions: A Mixed Method Assessment
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2023 | Information Systems Frontiers | Citations: 1
Authors: Bacon, Emily; Williams, Michael D.; Davies, Gareth H.

Abstract: Organisations are increasingly creating inter-organisational ecosystem partnersh ... Expand

Abstract: Organisations are increasingly creating inter-organisational ecosystem partnerships to innovate openly. Despite effective knowledge management significantly supporting ecosystem infrastructures, empirical insights into the importance of and interdependencies between conditions for successful knowledge exchange across ecosystem contexts remain unexplored within existing literature. This study implements a mixed-method approach to ascertain which conditions are responsible for knowledge transfer success across innovation ecosystems. Interpretive Structural Modelling was employed to analyse questionnaires with key ecosystem stakeholders, in order to impose a hierarchical structure upon the conditions. The configurational nature of these conditions, and their combinations into solutions for success was ascertained through analysing semi-structured interviews using fuzzy-set Qualitative Comparative Analysis. Results reveal multiple, mutually exclusive pathways to knowledge transfer success, grouped into three solution types, increasing understanding of the interrelated nature of the knowledge transfer conditions. Limitations and implications for future research are provided. Collapse

Semantic filters: complexity theory

Topics: knowledge sharing innovation management knowledge type open innovation digital transformation

Methods: qualitative interview survey computational algorithm literature study fuzzy set qualitative comparative analysis

Theories: complexity theory
Investigating usefulness configurations of online consumer reviews: A Fuzzy-Set Qualitative Comparative Analysis

2023 | HICSS | Citations: 0
Authors: Kwon, B.; Jahng, J.

Abstract: Online reviews have a significant impact on consumers' purchasing decisions. Ma ... Expand

Abstract: Online reviews have a significant impact on consumers' purchasing decisions. Many researchers have studied the relationship between review usefulness based on various factors related to online review, but existing studies have focused only on the linear relationship between variables methodologically. Therefore, this study examines the usefulness of online reviews from a configurational perspective derived from the complex interactions between elements, and aims to identify how these configurations differ according to product types. This study developed a conceptual model by combining HSM and ELM based on the theoretical discussion on the information processing and analyzed 7,316 cases collected from Amazon.com using fsQCA. As a result, three configurations affecting online usefulness were derived from search goods and four from experience goods. In short, consumers consume reviews through the complex interaction of various factors related to reviews, and the factors affecting the usefulness of search goods and experience goods are different. Collapse

Semantic filters: complexity theory

Topics: online review experience good user-generated content mobile phone video game

Methods: conceptual modelling computational algorithm regression analysis method theoretical contribution qualitative content analysis

Theories: complexity theory dual-system theory
Multi-tier Supply Chain Complexity and Buyer Performance in ICT Industry

2023 | Americas Conference on Information Systems | Citations: 0
Authors: Li Liu, Kara; Ozpolat, Koray; Shin, Seung Kyoon

Abstract: The characteristics of suppliers in multi-tier supply chains have drawn more at ... Expand

Abstract: The characteristics of suppliers in multi-tier supply chains have drawn more attention recently in the postpandemic age. Due to the increasing reliance on suppliers, information-communication technology (ICT) buying firms expect to map out their upstream suppliers to identify the characteristics of those suppliers, which might affect their performance. In this paper, we utilize horizontal, vertical, and spatial complexities to examine how complex characteristics of the first-and second-tier suppliers affect the ICT buying firms' financial performance. Our empirical test shows that ICT buying firms' sales growth is affected by multitier suppliers from different industries. Our results bring insights into the role of multi-tier suppliers and their effects on ICT buying firms' financial performance. The research findings contribute to the literature on the complexity of multi-tier supply chains. We also provide practical implications for managers from ICT firms to improve their decision-making and collaboration with multi-tier suppliers. Collapse

Semantic filters: complexity theory

Topics: financial performance supply chain management computer hardware decision making database system

Methods: Capital IQ network analysis

Theories: complexity theory
Digital transformation of professional healthcare practices: fitness seeking across a rugged value landscape
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2023 | European Journal of Information Systems | Citations: 0
Authors: Ologeanu-Taddei, Roxana; Guthrie, Cameron; Jensen, Tina Blegind

Abstract: Digital transformation (DT) is typically described as a strategic, top-down init ... Expand

Abstract: Digital transformation (DT) is typically described as a strategic, top-down initiative where new digital technologies fundamentally disrupt an organisation’s structure, procedures, and processes to enhance its value proposition. We propose a middle-range theory which highlights that DT of professional practices in healthcare follows a different path. To build this theory, we transpose the metaphor of a “fitness landscape” from evolutionary biology to a professional healthcare context to build an intermediate conceptualisation, which is then refined through an empirical study. Our theory highlights that external events, such as the COVID-19 pandemic, changing patient behaviours or the availability of new digital resources, transform the “value landscape” upon which healthcare professionals create and deliver healthcare services to patients. Empowered by their professional autonomy and driven by their service orientation, healthcare professionals search for new paths and peaks for value creation and delivery across a rugged landscape. As digital resources are leveraged, new value propositions in practice emerge, and professional healthcare practices are digitally transformed. Collapse

Semantic filters: complexity theory

Topics: value creation digital transformation pandemic Chief Information Officer laptop computer

Methods: qualitative interview design science theory development business process modeling theoretical contribution

Theories: complexity theory
Envisioning Digital Transformation: Advancing Theoretical Diversity
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2023 | Journal of the Association for Information Systems | Citations: 0
Authors: Rowe, Frantz; Markus, M. Lynne

Abstract: ... Expand

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Semantic filters: complexity theory

Topics: digital transformation sensemaking internet of things robotic process automation digital innovation

Methods: theory development theoretical contribution literature study business process modeling grounded theory

Theories: theory of change strategic management theory complexity theory organizational behavior theory
AI-based Technologies for Everyone: How and Why to Adapt Voice Assistants’ Complexity to Older Adults

2023 | International Conference on Information Systems | Citations: 0
Authors: Rzepka, Christine; Berger, Benedikt; Tams, Stefan

Abstract: Technological advancements in the area of artificial intelligence have rapidly ... Expand

Abstract: Technological advancements in the area of artificial intelligence have rapidly improved the performance of speech recognition and natural language processing. These improvements have facilitated the proliferation of voice assistants (VAs), which can understand human speech and provide spoken answers to assist in various tasks. More and more individuals and organizations adopt VAs because they value the naturalness of speech interaction. However, speech interaction is of ephemeral nature and processed in sequential order, which puts cognitive load on the user. Therefore, we investigate the relationship between the complexity of speech interaction and the interaction outcomes enjoyment, satisfaction, and intention to explore. Our results show that this relationship has an inverted U-shape for people with above-median information processing speed (i.e., younger adults) but is negatively linear otherwise. The results contribute to the literature on interface complexity and on the use of IT systems by the elder. Collapse

Semantic filters: complexity theory

Topics: decision support system website information system use password Google+

Methods: survey experiment regression analysis method statistical hypothesis test experimental group

Theories: complexity theory compensatory adaptation theory
Do Natural and Technological approaches have any impact on Agri-farms?

2023 | International Conference on Information Systems | Citations: 0
Authors: Thampy, Sarin; Valogianni, Konstantina

Abstract: ... Expand

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Semantic filters: complexity theory

Topics: information system use

Methods: survey personal interview qualitative interview case study literature study

Theories: complexity theory
The Force of Habit: Examining the Status Quo Bias for Using Mixed Reality in Patient Education
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2022 | HICSS | Citations: 0
Authors: Anton, Eduard; Schuir, Julian; Teuteberg, Frank

Abstract: Using mixed reality (MR) glasses for preoperative patient education (PPE) can he ... Expand

Abstract: Using mixed reality (MR) glasses for preoperative patient education (PPE) can help patients understand the purpose and risks of surgical procedures through informative visualizations. However, patients tend to be critical regarding the use of MR glasses in healthcare and often prefer the status quo of healthcare services provided. This study explores the resistance to MR technologies in PPE through the lens of the status quo bias theory by surveying n = 171 participants. We conducted a fuzzy set qualitative comparative analysis revealing configurations that provide a typological understanding of patient resistance. This allows healthcare stakeholders to take more targeted interventions to promote MR adoption. Notably, the results indicate that healthcare providers need to be transparent in communicating the benefits and drawbacks of using MR, as uncertainty costs are the main driver of resistance to MR glasses in PPE. Collapse

Semantic filters: complexity theory

Topics: decision making individual characteristic health information system technology adoption perceived ease of use

Methods: survey fuzzy set qualitative comparative analysis robustness check confirmatory factor analysis descriptive statistic

Theories: technology acceptance model unified theory of acceptance and use of technology complexity theory status quo bias theory loss aversion
Nobody Said IT Was Easy - Managing Government-Initiated Information Systems in Addressing and Preparing for Health Crises

2022 | European Conference On Information Systems | Citations: 0
Authors: Diesterhöft, Till Ole; Thole, Daniel Christian; Aslan, Aycan; Vogel, Stefan

Abstract: COVID-19 served to teach governments many painful lessons about their pitfalls ... Expand

Abstract: COVID-19 served to teach governments many painful lessons about their pitfalls and challenges in managing public health crises. Although both practitioners and academics have been aware that crisis information systems (CIS) constitute a valuable tool for crisis prevention and management, their implementation to counteract COVID-19 lagged by months. To analyze this crisis management mismatch, in this paper, we examine and identify the structural challenges and shortcomings of government-initiated crisis management through CIS. This paper analyzes two CIS projects tackling the COVID-19 crisis, funded by the German government. Drawing on a complexity-lens and the NASSS-framework, key shortcomings are identified. We derive propositions for future CIS projects to enable crisis preparedness. Our outcomes suggest that adopting a complexity perspective in planning, initiating, and developing governmental CIS provides a promising avenue for achieving successful crisis management. We contribute to literature by highlighting the suitability of the complexity-lens in health crises. Collapse

Semantic filters: complexity theory

Topics: pandemic emergency management health information system value creation project management

Methods: case study literature study synthesis qualitative content analysis

Theories: complexity theory
Are you a cyberbully on social media? Exploring the personality traits using a fuzzy-set configurational approach
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2022 | International Journal of Information Management | Citations: 0
Authors: Hossain, Mohammad Alamgir; Quaddus, Mohammed; Warren, Matthew; Akter, Shahriar; Pappas, Ilias

Abstract: Cyberbullying behavior (CB) on social media is complex because its perpetrators ... Expand

Abstract: Cyberbullying behavior (CB) on social media is complex because its perpetrators exhibit varied demographic characteristics and personalities. Prior studies have applied Big Five (Big5) and Dark Tetrads (Dark4) personality traits (PTs) along with demographic attributes, using symmetrical modelling, but revealed mixed and incon sistent results. This paper applies an asymmetric modelling approach using complexity and configurational theories to develop configurations of PTs and demography to predict CB. The online survey data have been analyzed using fuzzy set qualitative comparative analysis (fsQCA) technique. Regarding Big5 PTs, our findings reveal that, for instance, people scoring high in conscientiousness, neuroticism, openness and low in agree ableness undertake cyberbullying. For Dark4 PTs, the combination of either psychopathy and sadism or Machiavellianism and psychopathy leads to cyberbullying. As for demographic attributers, educated young married people, irrespective of gender, are likely to commit cyberbullying. Our all-inclusive model reveals that social media bullies, regardless of their gender, marital status, and social media experience, are young, educated, neurotic, conscientious, psychopathic, and sadistic with high Machiavellianism and low agreeableness. Further, we suggest configurations to reduce cyberbullying. The findings are discussed with implications for theory and practice. Collapse

Semantic filters: complexity theory

Topics: cyberbullying social media personality YouTube Facebook

Methods: fuzzy set qualitative comparative analysis literature study sensitivity analysis descriptive statistic theory development

Theories: complexity theory theory of planned behavior psychological theory big five model fuzzy set theory

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Found 105 articles

On the Combinatory Nature of Knowledge Transfer Conditions: A Mixed Method Assessment

Investigating usefulness configurations of online consumer reviews: A Fuzzy-Set Qualitative Comparative Analysis

Multi-tier Supply Chain Complexity and Buyer Performance in ICT Industry

Digital transformation of professional healthcare practices: fitness seeking across a rugged value landscape

Envisioning Digital Transformation: Advancing Theoretical Diversity

AI-based Technologies for Everyone: How and Why to Adapt Voice Assistants’ Complexity to Older Adults

Do Natural and Technological approaches have any impact on Agri-farms?

The Force of Habit: Examining the Status Quo Bias for Using Mixed Reality in Patient Education

Nobody Said IT Was Easy - Managing Government-Initiated Information Systems in Addressing and Preparing for Health Crises

Are you a cyberbully on social media? Exploring the personality traits using a fuzzy-set configurational approach