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The Dual Role of IS Specificity in Governing Software as a Service

2012 | International Conference on Information Systems | Citations: 10
Authors: Winkler, Till J; Benlian, Alexander

Abstract: This study addresses the theoretically neglected role of information system (IS) ... Expand

Abstract: This study addresses the theoretically neglected role of information system (IS) specificity for application governance, by referring to the allocation of applicationrelated decision authority and task responsibility between business and IT units. Based on the premise of organizational and technical ‘embedding’, and employing a transaction cost theoretic (TCT) lens, we develop the idea that customization and greater functional specificity of an IS lead to both more business unit governance through higher human asset specificity and more IT unit governance through higher technical specificity. Survey data from 76 organizations using different types of Software as a Service provide support for these ideas. Our results unveil a new dualism for explaining IT governance phenomena on the application level. Furthermore, we demonstrate a relevant appropriation of the frequency construct from TCT to this context. Besides practical implications, we outline contributions to IT governance, transaction cost, and IT artifact theories in the IS field. Collapse

Semantic filters: indicator loading asset specificity

Topics: IT governance asset specificity software as a service outsourcing enterprise information system

Methods: survey partial least squares regression design artifact design science conceptual modelling

Theories: transaction cost economics
Relational Antecedents of Information Flow Integration for Supply Chain Coordination

2006 | Journal of Management Information Systems | Citations: 65
Authors: Patnayakuni, Ravi; Rai, Arun; Seth, Nainika

Abstract: A new model of competition, where competition is among supply chain networks rat ... Expand

Abstract: A new model of competition, where competition is among supply chain networks rather than individual firms, is transforming traditional market-based buyer supplier relations to one of competition among cooperative sets. In order to integrate and realize performance gains from participating in cooperative supply networks, the importance of information sharing across the supply chain has been emphasized in different literature streams. In this study, we examine the relational antecedents of this critical aspect of supply chain integration--that is, information flow integration. Our objective is to investigate the relationship between relational orientation of the focal firm, as characterized by (1) long-term orientation of its supply chain relationships. (2) asset specificity, and (3) interaction routines and the information flow integration between a firm and its supply chain partners. A research model was developed and data were collected from 110 supply chain and logistics managers in manufacturing and retail organizations. Our results suggest that tangible and intangible resources invested in supply chain relationships enable the integration of information flows with supply chain partners. Specifically, formal and informal interaction routines that take time and effort to develop enable integration of informational flows across a firm's supply chain. Investments in relation specific assets and long-term orientation in relationships enable the development of these interaction routines. Collapse

Semantic filters: indicator loading asset specificity

Topics: supply chain management asset specificity information exchange electronic mail logistics management

Methods: partial least squares regression survey Compustat mediation analysis theory development

Theories: lemon market theory organizational information processing theory transaction cost economics

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The Dual Role of IS Specificity in Governing Software as a Service

Relational Antecedents of Information Flow Integration for Supply Chain Coordination