Authors: Lennard, Anna C.; Matta, Fadel K.; Lin, Szu-Han (Joanna); Koopman, Joel; Johnson, Russell E.
Abstract: Despite the generally positive consequences associated with justice, recent rese ...
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Abstract: Despite the generally positive consequences associated with justice, recent research suggests that supervisors cannot always enact justice, and responses to justice may not be universally positive. Thus, justice is likely to vary in both how much it is received and the employee reactions it engenders. In order to understand the range of justice responses, we develop a dynamic theory of justice by using person-environment fit to take both the value that an individual places in justice and the justice they received into account. Using this framework, we clarify the consequences of congruence versus incongruence in daily justice received and valued, which have implications for treatment discrepancies and subsequent work behavior. We also identify the differences between excess and deficient justice on cognitive and affective responses to justice. Our findings reveal that employees’ experience of justice is more complicated than simply whether the justice they received was high or low on a particular day. Using experience sampling and polynomial regression methods, we observe that not all instances in which employees receive high levels of justice are equivalent. In fact, we find that, depending on justice valued, receiving high levels of justice can be just as detrimental as receiving low levels. Additionally, we find that although both forms of justice misfit (excess and deficiency) cause-negative work outcomes, they affect these outcomes through differential responses to justice — with excess causing increased rumination and deficiency causing decreased positive affect. We conclude by discussing the implications of these findings for extant justice theory and for supervisor-employee work interactions.
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Semantic filters:
justice theoryaccounting
Topics:
accounting task productivity marketing management individual productivity problem solving
Methods:
survey theory development polynomial regression chi squared test path analysis
Theories:
justice theory management theory theory of situated cognition big five model
Punishment, Justice, and Compliance in Mandatory IT Settings
2011 | Information Systems Research | Citations: 0
Authors: Yajiong Xue; Huigang Liang; Liansheng Wu
Abstract: This paper aims to understand the influence of punishment and perceived justice ...
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Abstract: This paper aims to understand the influence of punishment and perceived justice on user compliance with mandatory information technology (IT) policies. Drawing on punishment research and justice theory, a research model is developed. Data collected from a field survey of enterprise resource planning (ERP) users are analyzed to test the proposed hypotheses. The results indicate that IT compliance intention is strongly influenced by perceived justice of punishment, which is negatively influenced by actual punishment. When perceived justice of punishment is considered, the effect of satisfaction on compliance intention decreases and that of perceived usefulness becomes insignificant. This paper contributes to information systems (IS) research and practice by drawing attention to the importance of punishment, particularly perceived justice of punishment, in mandatory IT settings. It delineates the relationships among actual punishment, punishment expectancy, perceived justice of punishment, and IT compliance intention, and thus provides a better understanding of user compliance behavior in mandatory IT settings.
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Semantic filters:
justice theoryaccounting
Topics:
perceived usefulness information system use enterprise resource planning technology adoption perceived ease of use
Methods:
survey partial least squares regression structural equation modeling self reported survey cross sectional research
Theories:
justice theory technology acceptance model procedural justice theory