Abstract: Youth unemployment is a profound problem with severe and lasting consequences fo ...
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Abstract: Youth unemployment is a profound problem with severe and lasting consequences for individuals, society and economies. While mobile applications have gained enormous relevance in people’s daily lives, especially those of youths, their value in the context of youth unemployment has not been investigated so far. This study aims to understand the impact of mobile job search applications on youths’ job application efforts, the main predictor of employment. We developed our research model based on DeLone and McLean’s information systems success model, demonstrating and evaluating it in a unique study with the German Federal Employment Agency. We show that the use of the Federal Employment Agency's mobile job search application has a significant positive activating effect on young job seekers’ job application efforts. Moreover, we identify and examine success factors determining mobile job search application usage and user satisfaction. Practitioners might use our insights to modernize placement services and career counselling in order to improve youth employment.
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Semantic filters:
Saxony-Anhalt
Topics:
user satisfaction system quality service quality data quality smartphone
Methods:
partial least squares regression survey structural equation modeling survey design statistical hypothesis test
