A Platform for Value Co-creation in SME Networks

2020 | DESRIST | Citations: 0

Authors: Hönigsberg, Sarah

Abstract: The design of digital value co-creation (VCC) platforms is an increasingly promi ... Expand

Abstract: The design of digital value co-creation (VCC) platforms is an increasingly prominent research topic. The creation and introduction of these platforms are transforming the cooperation of entire company networks and ecosystems and is a challenging endeavor. In this paper, a multi-year action design research (ADR) study in a small and medium-sized enterprise (SME) network in the German textile industry is presented. As with many SME networks, the creation of value and innovation is hindered by discontinuous digitalization. This leads to major problems in the knowledge-intensive and complex development of technical textiles. A digital VCC platform mitigates production delays, interruptions, and errors under the competitive pressure of the textile industry, which is critical for the survival of such networks. For a lack of suitable solutions, a VCC platform is cyclically designed and evaluated in our network. Design principles and features are derived to address resource integration challenges in service innovation in SME networks. Collapse

Topics: business process innovation innovation management digital platform knowledge base value creation

Methods: action design research design principle design science design theory design methodology

Theories: service-dominant logic

Phronesis, argumentation and puzzle solving in IS research: illustrating an approach to phronetic IS research practice

2018 | European Journal of Information Systems | Citations: 18

Authors: Ngwenyama, Ojelanki; Klein, Stefan

Abstract: The embedding of information systems (IS) infrastructure into everyday social ac ... Expand

Abstract: The embedding of information systems (IS) infrastructure into everyday social activity is creating intractable value conflicts for society. However, IS research largely focuses on: (1) episteme, explanatory and predictive theories; and (2) techné, theories of action for implementation and management of IS technologies. Consequently, we lack applicable knowledge for deliberating about IS value conflicts. The third type of knowledge, phronesis, which Aristotle proposed to inform ethical application of episteme and techné, has not been given much attention in our discipline. Presently, we are experiencing a critical limitation in our capabilities for generating ethically applicable IS knowledge in the face of increasing value conflicts arising from pervasive digitalisation. In this paper, we introduce phronesis, discuss its philosophical foundations and illustrate an approach to phronetic enquiry into the underlying value conflicts of a failed national IS infrastructure project. Our aim is to strengthen and expand IS research methods for systematic critical enquiry into social-values dilemmas resulting from continued embedding of IS technologies into our social world. Collapse

Topics: information technology infrastructure health information system electronic health public good digital disruption

Methods: qualitative content analysis experiment case study

Theories: argumentation theory

Compliance Check of Health Care Process Models

2011 | Americas Conference on Information Systems | Citations: 2

Authors: Bögel, Stephan; Schlieter, Hannes; Esswein, Werner

Abstract: Improving medical care quality and reducing care costs requires the interaction ... Expand

Abstract: Improving medical care quality and reducing care costs requires the interaction of patients, healthcare professionals and medical associations. Patients want to be informed about treatments, healthcare professionals demand easy access to best practice information and medical associations need to communicate evidence based guidelines. The configuration of medical care workflow systems and the compliance check of care processes according to national and international guidelines is the motivation for this paper. We are following a process model based approach for the management of health care networks. We present a method for the compliance check of process models and enable a configuration of information systems with process models. The application of the method as well as the discussion of the practical benefits is illustrated by a real world case study. Collapse

Topics: business process re-engineering

Methods: case study business process modeling literature study conceptual modelling machine learning

Benefits and Challenges of Business Intelligence Adoption in Small and Medium-Sized Enterprises

2010 | European Conference On Information Systems | Citations: 0

Authors: Scholz, Patrick; Schieder, Christian

Abstract: Leveraging information is a key success factor for companies. Over the last two ... Expand

Abstract: Leveraging information is a key success factor for companies. Over the last two decades Business Intelligence (BI) has evolved to become a foundational cornerstone of enterprise decision support. However, prior research shows that small and medium-sized enterprises (SMEs), in particular, lag behind in the proliferation of BI. In this exploratory study we examine BI adoption within German SMEs in the state of Saxony (n = 214). We explore perceived benefits and challenges in their efforts to implement BI. By applying cluster analysis to these results we suggest four types of BI SMEs, each with an individual profile concerning potential benefits as well as a certain set of challenges that are to be expected when it comes to adopting BI solutions. Results can create value for enterprises that plan to implement a BI solution, BI consultants as well as BI suppliers. Collapse

Topics: business-to-business marketing management database system

Methods: cluster analysis survey data transformation factor analysis exploratory factor analysis

Social Identities in an International Joint Venture: An Exploratory Case Study

2001 | Organization Science | Citations: 2

Authors: Salk, Jane E.; Shenkar, Oded

Abstract: International joint venture (IJV) research largely omits social and cognitive pr ... Expand

Abstract: International joint venture (IJV) research largely omits social and cognitive processes and, hence, overlooks their potentially important implications. This paper presents a four-year longitudinal investigation into the social identification and social enactment processes in a British-Italian, shared management joint venture. Using social identification and social enactment theories as conceptual anchors, the study reveals that national social identities were the dominant sense-making vehicle used by team members, although multiple sources of social identification were possible and present in this IJV. Contextual changes occurred that could be expected to favor organizational (IJV- based) social identities, but the dominant use of nationality-based identities did not change. Our findings suggest that social identity enactments (using particular boundaries to define primary social identities) by team members mediate the relationship of contextual variables, both environmental and structural, with group and organizational outcomes (such as role investment and job satisfaction). Our empirical results shed light on unresolved debates in the IJV literature, e.g., the implications of cultural distance and shared management for IJV performance. This study also contributes to social identity theory by highlighting promising directions for development of contextual and longitudinal dimensions in that research stream. Collapse

Topics: social identity sensemaking IT career marketing management price management

Methods: qualitative interview participant observation survey literature study archival research

Theories: social identity theory enactment theory