Technological Innovation, Sustainable Green Practices and SMEs Sustainable Performance in Times of Crisis (COVID-19 pandemic)

2022 | Information Systems Frontiers | Citations: 0

Authors: Alraja, Mansour Naser; Imran, Rabia; Khashab, Basel M.; Shah, Mahmood

Abstract: COVID-19 restrictions significantly affected SMEs, which have faced many challen ... Expand

Abstract: COVID-19 restrictions significantly affected SMEs, which have faced many challenges to their sustainability within this fragile new environment. This study proposes a holistic framework of sustainable performance by interrelating factors showing robust associations to produce this effect' for achieving sustainable performance in SMEs, through integrating the Technology Organisation Environment (TOE) and Resource Based View (RBV) models, to test how sustainable green practices can process the TOE factors when affecting sustainable performance. The research focuses on SMEs with worldwide employees and involves data collected from a range of different employees belonging to four different managerial levels. The process incorporated the analysis of 669 questionnaires to test the proposed hypotheses using structural equation modeling. Findings suggest that, together, TOE factors represent crucial inputs for green practices such as green training, green performance appraisal, that, in turn, mean critical processes lead to sustainable performance (output). Additionally, the findings should also inspire SMEs to focus even more effort on internal technological and organisational factors and to encourage an eco-friendly culture that would demand stakeholders adopt a more positive environmental stance. Collapse

Topics: innovation management marketing management supply chain management digital innovation pandemic

Methods: survey partial least squares regression computational algorithm longitudinal research cross sectional research

Theories: theory of everything resource based view of the firm

The Role of ICT Laws and National Culture in Determining ICT Diffusion and Well-Being: A Cross-Country Examination

2022 | Information Systems Frontiers | Citations: 0

Authors: Khan, Anupriya; Krishnan, Satish; Arayankalam, Jithesh

Abstract: ICT-induced legal and regulatory challenges, including security and privacy risk ... Expand

Abstract: ICT-induced legal and regulatory challenges, including security and privacy risks, are on the rise. Despite that, there is a dearth of research emphasizing the role of ICT laws and understanding its effect on the level of ICT diffusion and the well-being of a country. Drawing on Dror’s law and social change framework, and grounding the discussion on the literature on ICT diffusion, the perspective of perceived risk, Hofstede’s typology of national culture, and the technological determinism theory, this study (1) explores the effect of maturity of ICT laws in a country on ICT diffusion among its citizens and businesses; (2) understands how this relationship is contingent on the national cultural dimensions; and (3) explicates the role of ICT diffusion in promoting the well-being. The research model is examined using publicly available data from 83 countries, and the findings suggest that sound ICT laws are necessary for achieving a greater diffusion of ICTs and improving well-being. Collapse

Topics: technology diffusion national culture information system use privacy legal context

Methods: survey structural equation modeling partial least squares path modeling post-hoc analysis mediation analysis

Theories: protection motivation theory theory of reasoned action cognitive evaluation theory

Modelling the Asymmetrical Relationships between Digitalisation and Sustainable Competitiveness: A Cross-Country Configurational Analysis

2021 | Information Systems Frontiers | Citations: 0

Authors: Delgosha, Mohammad Soltani; Saheb, Tahereh; Hajiheydari, Nastaran

Abstract: Sustainable competitiveness (SC) encourages nations not only to meet the needs o ... Expand

Abstract: Sustainable competitiveness (SC) encourages nations not only to meet the needs of the current generation but also to sustain or even expand national wealth in the future without depleting natural and social capital. Drawing on complexity theory, we used a configurational approach to identify under what necessary and sufficient conditions, digitalisation contributes to achieve higher SC. Shifting attention from net effects to configuration analysis improves our understanding of cross-national differences in sustainability by exploring how the digitalisation factors combine to strengthen SC power across countries. To address the complexity of this configuration, we have incorporated fsQCA and NCA techniques in the modelling of high and low levels of sustainable competitiveness recipes. Analysis of data from 127 countries advanced our perception of how access to ICT infrastructures and capabilities, combined with the adoption and usage of ICT could result in different degrees of sustainable competitiveness. Theoretically, this study contributes to the literature on digitalisation and national sustainability; and it can practically act as a guideline for policymakers to understand the complex interactions and causal configurations of digitalisation factors on sustainability. Collapse

Topics: information system use IT skill information technology capability innovation management technology adoption

Methods: conceptual modelling mixed method theory development fuzzy set qualitative comparative analysis necessary condition analysis

Theories: complexity theory set theory

Distance Learning for Arab Women Empowerment

2020 | Americas Conference on Information Systems | Citations: 0

Authors: Abdel-Aal, Abdelnasser

Abstract: A large segment of women in developing countries is lagging behind because of c ... Expand

Abstract: A large segment of women in developing countries is lagging behind because of civil wars, limited access to education, unfavorable regulations, family responsibilities, and prejudicial culture that favors a muscular workforce. Considering its scalability, ubiquity, neutrality, inclusiveness, and low cost, distance education holds the potentials for empowering underrepresented groups. We describe it as a system, outline its advantageous qualities and feature its role in enabling women to access education, utilize online resources, boost their agency, and achieve collective actions. Yet, there is a need for awareness, policies and programs that expand its affordability, bridge the digital divide, and enlarge the share of women in the labor market. Collapse

Topics: IT career innovation management

Methods: qualitative interview archival research qualitative content analysis qualitative coding triangulation

Social commerce adoption using TOE framework: An empirical investigation of Saudi Arabian SMEs

2020 | International Journal of Information Management | Citations: 9

Authors: Abed, Salma S.

Abstract: Social commerce is becoming an important hub for product sourcing, which helps c ... Expand

Abstract: Social commerce is becoming an important hub for product sourcing, which helps companies to connect with customers and to gain competitive advantages. However, very little empirical research that focuses on small-and medium-sized enterprises (SMEs) has been conducted to date. This study examines factors that affect social commerce adoption by SMEs. Using the Technology-Organisation-Environment (TOE) as the theoretical framework, the researchers tested the model and related hypotheses, employing structural equation modelling. The results from a survey of 181 SMEs in Saudi Arabia indicate that trading partner pressure in the environmental context, followed by top management support in the organisational context, and perceived usefulness in the technological context, have the most significant influence on behavioural intention to use social commerce. The research contributions and conclusion as well as limitations and future research directions are presented. Collapse

Topics: social commerce perceived usefulness top management support organizational context technology adoption

Methods: survey structural equation modeling statistical hypothesis test data transformation conceptual modelling

Theories: theory of everything technology acceptance model

Modeling Ride-Hailing Adoption: The Qatari Perspective

2020 | European Conference On Information Systems | Citations: 0

Authors: Al-Boininn, Hamda; Vatanasakdakul, Savanid

Abstract: The advances in information and communication technologies led to significantly ... Expand

Abstract: The advances in information and communication technologies led to significantly transforming the transportation sector. Ride-hailing or on-demand transportation services like Uber offer users more convenient and fast services. This research investigates factors influencing the adoption of ride-hailing services from both technical and cultural perspectives. The research examines the state of Qatar as a case study on users' perception towards ride-hailing adoption, which may present different perspective from the Western society. The unified theory of acceptance and use of technology (UTAUT) is adopted as a theoretical framework by incorporating cultural elements, namely the cultural appropriateness and the conspicuous consumption. This paper proposes hypotheses from both technological and Qatari's cultural perspectives culminating in derivation of the conceptual model. Collapse

Topics: ride sharing platform social influence behavioral intention technology adoption user behavior

Methods: conceptual modelling structural equation modeling survey partial least squares regression case study

Theories: unified theory of acceptance and use of technology

ICT Investments in Non-Banks Financial Institutions: Beyond organizational performance

2020 | Americas Conference on Information Systems | Citations: 0

Authors: Al-Busaidi, Kamla; Al-Muharrami, Saeed

Abstract: Financial institutions portray the stability and sustainability of a country. T ... Expand

Abstract: Financial institutions portray the stability and sustainability of a country. The growth of national economy comes as a result of stable and developed financial system. This study aims to assess the value of ICT investments in non-banking financial sector beyond organizational performance, which is limited in research. This study extended balanced scoreboard model by including the classic dimensions (finance, customer, internal process and learning and growth), in addition to external dimensions: sector and country dimensions. Data is collected from business and ICT managers at insurance, investment and finance organizations operating in Oman, a developing country. This study adds to the research and practice as it provides an integrated assessment that enables non-banking financial institutions to develop their strategy in terms of ICT investment and enable it to make a leading role on the country's economy. Collapse

Topics: IT investment electronic finance organizational productivity business process management organizational value

Methods: survey descriptive statistic delphi study

The role of organisational climate in managing knowledge sharing among academics in higher education

2020 | International Journal of Information Management | Citations: 0

Authors: Al-Kurdi, Osama F.; El-Haddadeh, Ramzi; Eldabi, Tillal

Abstract: Organizations have often implemented Knowledge Management programs to connect em ... Expand

Abstract: Organizations have often implemented Knowledge Management programs to connect employees better and promote knowledge sharing (KS). In the context of Higher Education Institutions (HEIs), this is particularly valid as knowledge creation and dissemination direct their mission and vision. Academics are one of the pillars of HEIs, where knowledge is created and shared. Nonetheless, as HEIs strive to promote academics’ knowledge sharing culture, the actual behaviour of academics might remain inhibited by numerous issues, namely the organizational. Prior research has been focused primarily on individual, technological and scarce aspects of organizational elements. Therefore, this study assesses the role of organizational climate operationalized by organizational leadership and trust in academics’ KS in HEIs. Partial Least Square (PLS) method where variancebased Structural Equation Modelling (SEM) was applied in this study. Results from 257 surveyed academics indicate that organizational climate has an exceptionally strong influence on academics’ KS practices. Additionally, organizational leadership and trust had a positive relationship with academics’ KS behaviour. These findings indicate that it is necessary to consider organizational elements and their interactions when understanding and fostering academics’ knowledge sharing behaviour in HEIs context. Collapse

Topics: knowledge sharing knowledge management electronic mail missing data LinkedIn

Methods: survey partial least squares regression conceptual modelling statistical hypothesis test structural equation modeling

Theories: theory of planned behavior social exchange theory

Digital payment and banking adoption research in Gulf countries: A systematic literature review

2020 | International Journal of Information Management | Citations: 5

Authors: Alkhowaiter, Wassan Abdullah

Abstract: A B S T R A C TThe global spread and use of internet and mobile contributed to ... Expand

Abstract: A B S T R A C TThe global spread and use of internet and mobile contributed to the development of digital payments and baking. There is a lack of research which provides comprehensive synthesis and analysis of factors affecting the use and adoption of digital banking and payment methods in GCC countries. Thus, the aim of this paper is to provide a comprehensive literature review and perform weight and meta-analysis. By reviewing 46 studies, it was found that best predictors for digital payment and banking adoption in GCC countries are trust, perceived security and perceived usefulness. Based on the extensive literature review, the conceptual of factors affecting adoption digital banking and payment methods in Gulf countries model was proposed, which will set agenda for future research. Practitioners will be able to use the findings from this study to improve adoption and quality of digital banking and payment services Collapse

Topics: perceived usefulness behavioral intention perceived ease of use mobile payment online banking

Methods: survey meta analysis structural equation modeling literature study regression analysis method

Theories: technology acceptance model unified theory of acceptance and use of technology cultural dimensions theory extended unified theory of acceptance and use of technology information systems success model

Smart Institutional Intervention in the Adoption of Digital Infrastructure: The Case of Government Cloud Computing in Oman

2020 | Information Systems Frontiers | Citations: 3

Authors: Alzadjali, Khalid; Elbanna, Amany

Abstract: Cloud computing technology presents a case of centralised digital infrastructure ... Expand

Abstract: Cloud computing technology presents a case of centralised digital infrastructure that requires adherence to standards and planned approach for its adoption and implementation. There is little knowledge on how institutions could influence the successful migration to the cloud considering the known challenges of adopting technology infrastructure. This research questions: How can institutions positively influence the adoption of cloud computing services? It examines the case of adopting government cloud computing in Sultanate of Oman. It adopts concepts from institutional theory as a theoretical lens to synthesis and explains empirical results. The study shows the practices that exerted institutional forces and the role they play in the successful adoption and migration to cloud services. It reveals that not all institutional forces carry equal weight in their influence, and this depends on the context of adoption. In the case study, we found that both coercive and mimetic forces to be playing prominent roles in pushing the adoption and migration to the cloud forward easing potential resistance from normative forces. We conceptualise this as a smart intervention that took the context of adoption seriously into consideration and was tailored accordingly. Implications for research and practice are discussed. Collapse

Topics: cloud computing information technology infrastructure electronic payment organizational change website

Methods: case study qualitative interview literature study personal interview synthesis

Theories: institutional theory