ICT-Based Country-Level Determinants of Social Media Diffusion

2023 | Information Systems Frontiers | Citations: 0

Authors: Arayankalam, Jithesh; Krishnan, Satish

Abstract: There is a broad consensus that social media platforms have become critical tool ... Expand

Abstract: There is a broad consensus that social media platforms have become critical tools for policymakers in achieving various policy objectives in a country. Therefore, an in-depth understanding of the ICT-based country-level determinants of social media diffusion has become necessary. To this end, we propose a government-people-technology (GTP) framework for categorizing the ICT-based country-level determinants of social media diffusion into three dimensions. Using this framework and utilizing archival data from 107 countries, we examine the roles of ICT in the government's vision, ICT law maturity, Internet bandwidth, ICT cost, ICT skill, and capacity to own ICT in influencing social media diffusion. A quantile panel data regression results reveal that ICT in the government's vision, ICT law maturity, Internet bandwidth, and capacity to own ICT were positively associated with social media diffusion. In contrast, ICT cost was negatively associated with it. Thus, by offering a new framework, we contribute to the technology diffusion literature by emphasizing the role of government, people, and supportive technologies in driving social media diffusion at the country level. Collapse

Topics: social media IT investment internet technology IT skill technology diffusion

Methods: longitudinal research regression analysis method post-hoc analysis cross sectional research archival research

Theories: theory of everything

Institutional pressures and RegTech challenges for banking: The case of money laundering and terrorist financing in Lebanon

2023 | Journal of Information Technology | Citations: 0

Authors: Bakhos Douaihy, Houanyda; Rowe, Frantz

Abstract: As banks face heightened levels of regulatory challenges, many of them, especial ... Expand

Abstract: As banks face heightened levels of regulatory challenges, many of them, especially those in developing countries, are struggling to maintain their reputations. This paper addresses the following questions: How do commercial banks in developing countries like Lebanon respond to institutional pressures for compliance concerning anti-money laundering (AML) and counter-financing of terrorism (CFT)? How do Regulatory Technology (RegTech) solutions contribute to solving their compliance problems in this domain and why may the potential of RegTech be limited in the Lebanese context? To answer these questions, we conducted a field study among Lebanese commercial banks and their vendors. Based on thematic analysis, findings reveal the importance of technology for enhancing compliance of Lebanese banks with international regulations, especially US ones, thereby avoiding sanctions. Thus, the adoption of RegTech is mainly due to coercive pressures, whereas the choice of RegTech solutions is highly dependent on mimetic and normative forces, and happens later. Results also show that manual processes are insufficient for compliance due to the huge number of regulations and transactions. Hence, RegTech for AML/CFT is notably adopted for the efficient screening of clients and monitoring of their transactions. These solutions enhance decision-making processes for compliance teams, which become effective when the banks ensure an adequate interaction between employees and the new technologies. However, RegTech presents several additional challenges that have to be overcome for effective compliance such as finding the right vendors and ensuring data quality. Moreover, the geopolitical context in developing countries like Lebanon limits the potential of RegTech for AML/CFT. Collapse

Topics: decision making terrorist incident criminality IS discipline electronic finance

Methods: qualitative interview field study qualitative content analysis literature study theoretical contribution

Theories: institutional theory technology acceptance theory

The Backstory of “An Adversarial Dance”

2023 | Journal of the Association for Information Systems | Citations: 0

Authors: Leidner, Dorothy E.; Burns, A. J.; Balozian, Puzant

Abstract: Puzant Balozian is an assistant professor of computer information systems at Ja ... Expand

Abstract: Puzant Balozian is an assistant professor of computer information systems at James Madison University. His research focus is primarily on the impacts of organizational factors on individual user behaviors in the context of information security and privacy and addressing security policy compliance and violation. His research has been published in Collapse

Topics: IT security defense anonymity

Methods: grounded theory qualitative interview case study literature sample survey

The Impact of Digitizing Social Networks on Refugee Decision Making – The Journey to Germany

2021 | International Conference on Business Informatics | Citations: 0

Authors: AbuJarour, Safa'a; Jaghjougha, Lama; AbuJarour, Mohammed

Abstract: The high reliance of refugees on digital tools has been the motor of digitizatio ... Expand

Abstract: The high reliance of refugees on digital tools has been the motor of digitization, which includes not only mobile applications, but also digitization of human aspects, namely, social capital (networks). Refugees tend to rely on their social capital (networks) to make well-informed decisions, especially related to the migration journey. An ideal supporting tool here has been Social Networking Sites (SNS). To investigate this topic, we have followed a qualitative approach and conducted 15 interviews with Syrian refugees in Germany. The analysis of our interviews has revealed four typical streams of utilizing social networks through SNS in the context of migration: (1) information gathering, (2) service consumption, (3) understanding the relevant procedures and systems, and (4) content creation and service provisioning. Our goal is to discuss the impact of digitized social networks on refugees aiming at maximizing the benefits, e.g., information gathering, and avoiding the risks, e.g., frauds. Collapse

Topics: social network Facebook decision making internet technology smartphone

Methods: qualitative interview literature study personal interview

Digital identity as a platform for improving refugee management

2021 | Information Systems Journal | Citations: 14

Authors: Madon, Shirin; Schoemaker, Emrys

Abstract: Digital platforms are restructuring how many companies and industries function, ... Expand

Abstract: Digital platforms are restructuring how many companies and industries function, including humanitarian organisations that operate in complex environments and serve vulnerable populations. To date, however, there has been limited study of their use in humanitarian and particularly refugee contexts. This paper seeks to address this gap by drawing on the concept of platformisation to study the opportunities and challenges arising from UNHCR's transition from a closed transactional system to an open innovation platform focusing on core processes of identification, value creation and platform governance that are relevant for refugee management and protection. Our empirical study captures the perspectives of the UNHCR, organisational stakeholders and refugees in the world's largest refugee camp in Northern Uganda with regards to UNHCR's strategy towards platform openness. We find that UNHCR's data transformation strategy introduces the potential for increasing institutional value in the form of more effective service delivery to refugees. However, these technological opportunities do not necessarily translate to greater value if they do not mesh with current work practices, incentives and activities of service provider organisations and refugees. Our study helps identify opportunities to address these constraints, primarily through improving understanding of the emergent governance-related tensions that exist for digital platforms for development and surfacing existing issues of exclusion and vulnerability. We conclude with insights for the broader theorisation of identification platforms and with recommendations for policies and practices that together might help realise the potential value creation introduced through the platformisation of identification systems. Collapse

Topics: digital platform innovation management value creation social identity digital innovation

Methods: case study qualitative interview data transformation theory development archival research

Theories: theory of affordance

How Gender Differences in Entitlement and Apprehension Manifest Themselves in Negotiation

2021 | Group Decision and Negotiation | Citations: 0

Authors: Mozahem, Najib A.; El Masri, Moniat El Noufous K.; Najm, Nazhat M.; Saleh, Samah S.

Abstract: The gender difference in the propensity to initiate negotiation has been theoriz ... Expand

Abstract: The gender difference in the propensity to initiate negotiation has been theorized to be mediated by three constructs: recognition of opportunities, entitlement, and apprehension. This study seeks to investigate whether differences in feminine and masculine traits can be used to explain gender differences in the three predictors of the propensity to initiate negotiations. Data was collected from 350 surveys distributed in Lebanon. Items were used to measure the constructs masculinity and femininity, as well as the three predictors of the propensity to initiate negotiation, namely Recognition of opportunities, Entitlement, and Apprehension. Confirmatory Factor Analysis was used to assess the validity of the measures, while structural equation modeling was used to investigate the relationship between the personality traits and the three constructs. Results indicate that masculinity enhances entitlement, which in turn leads to higher levels of negotiation while femininity enhances apprehension, which in turn leads to lower levels of negotiation. Both masculine and feminine traits were found to be positively related to the recognition of opportunities. Collapse

Topics: personality

Methods: structural equation modeling descriptive statistic data transformation confirmatory factor analysis survey

Theories: role theory

The Rise of Technostress: A Literature Review from 1984 until 2018

2020 | European Conference On Information Systems | Citations: 6

Authors: Benzari, Alexandre; Khedhaouria, Anis; Torrès, Olivier

Abstract: Based on 172 articles, this article contributes to the research of technostress ... Expand

Abstract: Based on 172 articles, this article contributes to the research of technostress by providing a descriptive literature review using a systematic methodology from 1984 until 2018. Following a review protocol, each article collected was classified through publications types, research methods and topics associated: research method, year of publication, journal, sample country, conceptual framework, key variables, type of technologies. The results of this literature review revealed that the research on technostress is rising and future research should be conducted following multidisciplinary and interdisciplinary approaches, using mixed method and focusing on specific technology. Collapse

Topics: technostress productivity job satisfaction personality organizational commitment

Methods: literature sample literature study mixed method structured literature research survey

The Lemon Car Game Across Cultures: Evidence of Relational Rationality

2019 | Group Decision and Negotiation | Citations: 0

Authors: Hofstede, Gert Jan; Jonker, Catholijn M.; Verwaart, Tim; Yorke-Smith, Neil

Abstract: In cross-cultural business negotiation, culture is known to influence negotiatio ... Expand

Abstract: In cross-cultural business negotiation, culture is known to influence negotiation processes. As a lens to study this effect we deployed the Lemon Car Game, an online negotiation game developed for this purpose (Hofstede et al. in: Proceedings of 39th international simulation and gaming association conference (ISAGA). Technologia, Kaunas, pp 39–46, 2009a; Hofstede et al. in: David, Sichman (eds) Multi-agent-based simulation IX, international workshop, MABS 2008, revised selected papers, LNAI 5269. Springer, Berlin, pp 1–16, 2009b). In this article we report the results from the game, obtained from over 800 players from more than 70 countries. We employ several complementary analyses in a mixed-methods approach. Our findings show that to make sense of the players’ actions during negotiation, economic rationality falls short. A pan-cultural individual-level analysis of actions and stated intentions also fails to yield a coherent picture. Within countries, however, actions and intentions do cohere, as shown by an ecological country-level factor analysis, from which three factors emerge for the sellers at country level: trustworthiness, opportunism, and fairness. We conclude from these findings that, in this game, players are driven by what we call relational rationality: they are rational from the perspective of the social world in which they live, with interpersonal relationships weighing heavily. Relational rationality changes players’ perspective of economic rationality, and thus their observed behaviour in negotiation. Based on this evidence, we extrapolate that relational rationality significantly influences negotiation processes in all cultures. Collapse

Topics: cross cultural research personality online game accounting negotiation support system

Methods: factor analysis data transformation mixed method survey Dunn's multiple comparison test

Theories: game theory cultural dimensions theory

Information as a Life Vest: Understanding the Role of Social Networking Sites for the Social Inclusion of Syrian Refugees

2018 | International Conference on Information Systems | Citations: 10

Authors: Köster, Antonia; Bergert, Cora; Gundlach, Jana

Abstract: Upon arrival, refugees are in desperate need of information concerning the asylu ... Expand

Abstract: Upon arrival, refugees are in desperate need of information concerning the asylum process and governmental requirements. An increasing number of websites and mobile applications have been specifically developed to socially include refugees by informing them about their host country. However, many refugees also use social networking sites to search for integration-related information, as cultural adaptation of governmental websites is almost non-existent. The growing quantity and poor quality of information on social networking sites may interfere with the information needs of refugees, resulting in dissatisfaction and misinformation. In the long run, such developments threaten to hinder social inclusion processes. Our study draws on Grounded Theory to explore the information practices of Syrian refugees on Facebook. We identify the different trustinducing conditions and strategies refugees adopt to verify information, as well as possible consequences and context factors. Such insights are important for designing information platforms that facilitate social inclusion. Collapse

Topics: Facebook Google+ filter bubble search engine information system use

Methods: qualitative interview design principle qualitative coding experiment grounded theory

FIRM’S SIZE EFFECT IN THE E-SERVICE INDUSTRY: THE CASE OF A DEVELOPING COUNTRY

2018 | European Conference On Information Systems | Citations: 0

Authors: Rassi, Barbour El; Ann, Mary

Abstract: Globalization and technology effects emerge to spur firms around the globe to em ... Expand

Abstract: Globalization and technology effects emerge to spur firms around the globe to embrace e‐business practices. Nevertheless, while many studies have focused on identifying factors that might influence ebusiness adoption to ensure success and avoid failure in developed countries, investigating e-readiness influential factors among small and larger firms in the e-service industry and more specifically in developing countries haven’t been investigated widely enough. The major objective of this research is to understand how e-readiness affects the e-business adoption by shedding the light on the importance of the firms’ size. A survey data was collected from 261 senior managers, among which 42.5% where identified as managers operating in small and medium enterprises (SME) and 57.5% in large enterprises (LE). The results indicate that large enterprises are influenced by external and organizational factors while smaller enterprises are influenced only by organizational factors. Collapse

Topics: electronic business missing data IS failure information system use human resource management

Methods: survey machine learning descriptive statistic